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Jordan was signing up for a Half Marathon yesterday. Unfortunately he had to use Active. Not sure how much of these screens were Active (are they selling shoes in addition to magazines now???) and how much was the Race Director. In any case, our STRONG suggestion is to keep it simple! The more data you […]
It is a bad day for some of the Amazon Cloud (see this for a report how Reddit, Airbnb, Github, CourseEra, Flipboard and many more went down). Fortunately, we have been working on expanding our redundancy and failover. And this was a good test of these expanded capabilities. We were able to survive without manual […]
The Vestal XX recently posted over 40 years of results for their 20KM race. They had the original data and were able to upload all of it to RunSignUp Results for free. The result is great looking results, simple searching, Age Ranking, etc. The 1978 results hold special meaning to me – I was in […]
We had deployed an update last night which apparently affected one of our web servers. So for the past 12 hours some of our users (half) experienced slow response times (>2 seconds). We think all transactions were complete if people had patience. The ironic part is that this is one of the steps we are […]
A Real Life Bib Transfer & Refunds Example One of our race users just ended their open bib transfer and refund period, and we thought the experience might be interesting to other races considering this option. The race opened in June and sold out (4,250 runners) in early September. They enabled a Wait List, which […]
RunScore is our first partner who has taken full advantage of the RunSignUp Open API to make life simple for timers and race directors who want to get results posted FAST! Alan Jones of RunScore did the integration. It goes full circle. From within the RunScore system, you can click a couple of buttons and […]
Now that RunSignUp has all these cool Results Posting and Results Viewing options, we have added Notifications! Race Directors need to enable “Find A Runner” and “Results Notifications” under the Customize Tab. Then whenever results are posted, whomever signs up for notification will get that notification via either email or cell phone. This makes it […]
We now have videos to help you use our iPhone Mobile Timer application. See more about the Timer Application, or view the open source code! This is perfect for timing small races and providing real time results to runners – even with txt notifications. Pretty cool. (And a special thanks to Billy Connolly, our iPhone […]
We take our fiduciary responsibility seriously here at RunSignUp. We’ve done a number of upgrades this year that help our customers understand exact details about how we pay them and the ability to drill down to the transaction level on what for. This was always one of my big complaints when I used Active.com as […]
We have recently done a number of upgrades to our infrastructure to try to improve our service. As discussed in an earlier blog, we are trying to be transparent on how we operate. One of the biggest things that worries us about providing our service is what happens if it goes down when our customers […]
