We have had the ability for race directors to give refunds and to enable runners to get refunds for a long time now. We have just done a big refresh on that – making things easier, more understandable and provide complete flexibility for race directors.
How many times have you been forced into a unique situation where you want to make a refund of a certain $Amount to a runner? Now you can do this with RunSignUp with a few simple clicks. We charge a simple $2.00 fee to do this, no matter what the refund amount is, to cover our costs.
Here is a short video demonstrating this. This is under the Participant Management Sub-Tab in Participants.