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We have lowered our Refund Processing fee to $1 (from $2). This makes it very economical for races to issue refunds directly to a customer’s credit card with the click of a button. For races that enable runners to receive refunds, you can still set whatever fee on top of this that you require. The […]
We have added a Duplicate Entry Report. This does a search within a race for all duplicate entries based on exact matches of First Name, Last Name and Date of Birth. This is useful if you have a very large race and you are trying to provide extra customer service to help people who may […]
We have added a downloadable report that shows daily details by event (5K and 10K, etc.) by: New Registrations Refunds Transfers In Transfers Out Deferred Deleted Net Note this report is generated at 4:30AM each morning for the previous day – so it does not include today’s data (until tomorrow :-)) It is accessible from […]
Roger Bradshaw of The Race Director will be conducting a live training session in Chicago on March 19 for Timers who are using, or want to use The Race Director for finish line timing, scoring and results. RunSignUp will be there as well, and there will be hand-on training on the Race Director – RunSignUp […]
