You can now easily import offline donations either one at a time, or in a spreadsheet csv. In addition, the system will automatically generate a thank you email if that option is chosen. The import is done on the Donations -> Manual page. Here is a sample spreadsheet: When importing the spreadsheet, RunSignUp will provide […]
Races can now add custom badges to different levels of fundraising achievement. When fundraisers meet a level, then they get that badge next to their name, as shown in this example: The levels and the badges can be setup on the Donations -> Setup -> Advanced Fundraising Setup page:
Whether your race is eerily screeching past October or ringing in the New Year, the fall and winter holidays offer the perfect chance for participants and spectators to get out and enjoy the change of seasons. Races across the country are embracing the holiday season through running, walking and cycling experiences that also offer RaceJoy. […]
There is a now a list of unsubscribed emails for Email marketing. This is available in a report as well as a downloadable CSV. This is helpful if you use other email marketing tools and want to make sure you honor all unsubscribed addresses across various email marketing platforms. This report is available under EMail […]
We have created a new logo and URL for customers with bike races and bike trips – BikeSignUp.com. This means that races will have a nice URL (BikeSignUp.com/MyBikeRace) and a logo that has two wheels :-). Any race that is designated as a Bike Race or Bike Trip in the Race Creation Wizard will be […]
Partners can now see a report across all of their races and events on how many participants are signed up and how many remaining spots are open: This report is available from the Partner Dashboard under Participants -> Reports:
You can now make RaceJoy a menu item and separate page on your Race website. The setting is in the Miscellaneous Settings on your race dashboard if you have RaceJoy enabled.
Corporate Teams members can now use coupons. The setting is int he Corporate Team Options: If you enable coupons for corporate team members please note the following: If a team is partially paying for it’s members, the discount is applied after the team portion is determined. For example, if the event is $100 and the […]
Corporate Teams can set passwords to minimize the possibility of non-employees joining the team. We have added an option to this where a Corporate Team Captain can share a link that also includes a token that eliminates the password. This link is on the Corporate Team Captain’s view of the Team Page:
Half marathons in states stretching across the country are offering RaceJoy’s innovative live GPS tracking, from Florida to Michigan to California! Half marathons continue to be a very popular race in the United States and appeal to runners of all fitness abilities. According to Running USA, the 13.1 is the second most popular running distance […]
We are officially out of beta and have released the RaceDay SignUp Kiosk App V1.0 after several months of beta testing and feedback from users. The Race Day SignUp Kiosk App is meant to be used by races to allow for rapid race day and expo signups for their race. RaceDay SignUp MUST be enabled […]
There was a small bug when displaying a date picker in Firefox browsers that has been fixed. This is what it looked like – transferring the month and year fields:
We have added an easy link from the list of common bib numbers that brings up all of the photos with that bib number. This makes it simple to exclude photos that were tagged with incomplete bib numbers. For example, the bib number 3 may be legitimate for this race, but it may be a […]
The home dashboard page for Partners with the list of races and number of participants can now be downloaded as a spreadsheet. The button is at the bottom of the page: The report looks like this:
If a race gives a timer access, then the timer will now be able to access to create and edit widgets.
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This BizDash Case Study creating a Corporate Team event. View the PDF Version of the St. Louis BizDash Case Study About the St. Louis Biz Dash and RunSignUp: The St. Louis […]
We have added Avery 5195 as a new supported bib label print output. Remember to do a test and make sure you print at 100% scale.
We are seeing great early adoption of the RaceDay Photos Platform with tens of thousands of photos uploaded during this beta phase. We released a “collage” of new photo features at the end of last week. Here is the run down: Social Sharing We have added Social Sharing to photos. Simply click the Facebook icon […]
RunScore and Race Director, the two leading providers of timing software, independently polled their users to ascertain the registration providers most used and most liked by their user base. These surveys, a follow-up to a similar 2014 survey, help identify the registration providers that are most prominent among the timers served by the software companies. The combined RunScore […]
Race Directors can now customize how the Top Fundraisers are shown on the race website. Single Menu item on Race Website with both Individual and Team 2 menu items and pages for Individual and Team Individual Only Team Only This is setup in the Display Settings area of the Basic Donation Setup.
You can now create and setup the parameters for Fundraising when importing participants:
We have released a ton of enhancements for races who do Donations and Fundraising. This addresses the needs of many charity-first races and walks stuck on old legacy donation systems – brining all of the power of those systems into a modern implementation with industry leading race registration, promotion and race day tools. Here is […]
We added a new option that forces all participants for a specific event to become Fundraisers, but to skip the steps to set up and customize their Fundraising page. This speeds the registration process and maximizes the number of participants who will do some fundraising. The participants are sent a follow-up email that gives them […]
We have added a new Advanced Fundraising setup option with many new functions. Fundraiser Type Having the ability to have Fundraising types allows charities to segment and report on their various audiences. This is setup on the Advanced Fundraiser Setup page: This adds a new field on the Become a Fundraiser form that people fill […]
We have added two fields for the Participant Report in the Hidden Fields section: This allows you to easily see Fundraising Captains in your participant reports. The Fundraiser ID is useful for combining multiple reports in spreadsheets – for example participant data along with Fundraising data for individuals.
We have added Fundraiser Questions that will only be asked of Fundraisers. Tying these together allows for specific questions for fundraisers as well as reporting capabilities. Fundraising questions have the full power of our custom question system including question logic.
When a Processing fee is $0, there is now an option to hide that on Financial -> Pricing -> Processing Fee Type.
We have greatly expanded the Fundraising Reports, adding a number of options: Captain Report Top Fundraisers Report Fundraiser Type Individual or Team Reports Sort by Team Size or $Donations Filter by Fundraiser Custom Questions For example, the Captain Report shows all primary contacts (an Individual Fundraiser is also a “Captain”): The Top FundRaiser Report has […]
We have added the event date to make it clearer when events are being held to the main event grid display:
We have done an integration with HEP Data to provide an easy way for donors to find out if their companies have a matching gift program and how to process those matching gifts. Below is an example: To set this up, go to the Donations -> Basic Setup -> Display Settings That will bring up a […]
We now offer an easy way to show your sponsor logos as a rotation on the right column of every webpage on your RunSignUp Race Website. You can set this up at the bottom of the Sponsors page:
There is another new update out to the SignUp Kiosk App on iOS, Android and Web. It includes the following feature updates: Easier to click fields with placeholders. 2 column corral form. Footer with back and continue buttons. Age instead of Date of Birth option. Bib assignment option. Specify allowed events. You set some of […]
We have made the Additional Details that you can put in Custom Questions into a scroll box. This is useful for the Waiver example we mentioned in this blog post.
We had previously put images as an Advanced Option. We have now moved that so it is with the main data, which allows race directors to more easily visualize their add-ons.
You can now add a custom label, description and an image to highlight a particular event. There are a lot of cool things that you can do with this. For example if you have a premium package that includes extra stuff, you can have an image of that show. This can get pretty fancy as […]
We have added an option to position the Question Answers below the “Additional Details” in Custom Questions. This is useful for when races may have more than one waiver: This is simply a new option at the bottom of each question in the race director dashboard:
We just added a quick links option for E-mail Customization on the bottom of the Volunteer Setup page to customize the notification emails.
We have added a mechanism for Race Directors to mark addresses as “Undeliverable”. This is convenient for races who want to do physical mailers and want to save postage costs. You can do this by Editing a User (reach this from View participants -> Edit User): In the View Participants, you will need to turn […]
There is now a new option on the View participants report for “hidden” fields. These are fields that are not commonly used and are not shown when you do a “Show All Columns” since there are about 75 columns. Most new features we add will go into this Hidden Fields area since we are getting […]
The Queen Bee Half Marathon on Saturday, October 8th buzzed through Cincinnati as more than 3,000 finishers took to the streets. Race organizers of the Flying Pig Marathon are also the hosts of this weekend’s women’s half marathon and offered RaceJoy’s interactive race day experience to their participants and spectators for free for the second […]
We released a series of updates to the Email Marketing system. These include: Ability to exclude recipient lists: Instead of just selecting the lists to send to, you now have to option to select both recipients and exclusions. A few examples of when you may want to use exclusions: You want to email all participants about giveaway […]
111% Usage Rate 77,000 Page Views 68,000 Progress Updates 9,500 Cheers! This past weekend participants and their supporting family and friends made full use of RaceJoy to add to their race experience at the Wineglass Marathon. Held on October 2, the destination race was located in the heart of the Finger Lakes and is a […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Case Study focuses on RunSignUp Race Websites, the Referral Program, and the RaceDay CheckIn Mobile App. Download PDF Version of the Case Study About Negative Split Productions and RunSignUp […]
We had a DDOS attack on RunSignUp today. It lasted from about 4:00PM until 4:45PM when we were successful in cutting it off. It averaged over 1,000 requests per second. The attack was looking for vulnerabilities like SQL injection. This slowed down the average response time on our website about a half second from about 2.7 […]
Guest Blog by Gary McNamee of Outside Interactive With the pervasiveness of the internet in each of our daily lives, the world has truly gotten smaller. Social media such as Facebook and Twitter allow us to interact and communicate whether around the block or half way around the world. While this will always be one […]
You can now import Giveaways like you can Custom Questions. This is initiated by going to the Giveaway dashboard page and clicking on the Import Action: You should have a comma-separated value (CSV) file including participant’s giveaway assignments. The CSV should contain two columns, including Registration ID and Assignment headings, with the second row containing […]