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We have improved the scrubbing of email lists that might be shared between races and partners. There is a new partner level tool to download email lists under Email Marketing -> Manage Lists: When you download, all unsubscribed email addresses are scrubbed from the download. So you can import these into another race or partner […]
When you set a custom short URL (eg. runsignup.com/MyRace) for your race, there is now a direct volunteer page redirect that makes it simple to share if you are using our volunteer system:
As we wrote about last month we have seen more races cancelled in the past year by operators who have had financial difficulties or just decided it was easier to walk away from the responsibility of the race. We also continue to guard against fraudsters who want to use our site illegally. Without proper safeguards […]
Heading out to the Road Runners Club of America Convention in Washington DC next week? So are we! Andrew B., Allison, and Johanna will all be on-hand to catch up with customers, partners, and friends – stop by the expo anytime to say hi (or introduce yourself)! A few things to look out for: Race Marketing […]
Curious about the progress of RaceDay Scoring? Join Product Manager Matt Avery on 4/4/18 for a webinar for an overview of the Beta product. Highlights will include: Overview of the product Definitions of components Integration points Feature overview Getting Started How to Install Create a Race Show where users can find integration guides for more […]
One of the first questions a race director must answer before they can collect registrations is How much does this race cost? The factors that determine a “reasonable” price are wide-ranging; race directors must consider: The base cost to put on their event: timing, local police, permitting, medical staff, RaceDay supplies, etc. What runners get: The […]
Sponsors are a key part of many races. They help provide funding, expand promotion for the race, and can help build the brand of your race. RunSignUp has started a National Sponsor Program that extends our regular Sponsor Program that we hope will bring sponsors and races together that may never had been available to […]
RunSignUp, the leading race management platform, is excited to announce that Strava, the social network for athletes, is the first National Sponsor in a new expansion of RunSignUp’s Sponsor platform. RunSignUp and Strava are built by athletes for athletes. Together, they are providing a way for the 15,000+ races using RunSignUp to expand from just […]
Our technology partner eventbaxx recently released and shared with us an eBook on How To Find, Contact, and Keep Sponsors, prompting us to take stock of some of the resources we have to help races with one of their biggest challenges (sponsors!). You can download their free eBook here: https://www.eventbaxx.com/ebook-find-contact-and-keep-sponsors-endurance For more ideas to supercharge your Sponsor Program […]
We do a US Registration Market Analysis every 6 months: September 2015 March, 2016 September, 2016 March, 2017 September, 2018 We try to make it better with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of our own internal market evaluation processes, but share […]
Among the many marketing questions facing race directors is this one: do you focus your efforts on enticing previous runners to return, or seek out new participants? In an ideal world, the answer is BOTH! However, it’s worth understanding the baseline “normal” expectation for participants to return to assess some of your strengths – and update […]
We have released an integration with MailChimp that automatically puts participant information into specific MailChimp lists as they sign up or are bulk imported to your race. This makes it simple for race directors who prefer to use MailChimp in addition to RunSignUp’s free email service to maintain accurate and current mailing lists. To set […]
We have extended our new CRM view to include full details on past Fundraising and Donations. For example, here is the Donation view (selected on the left hand side) organized by year (viewing 2013 when Bob was generous): Here is the view for Fundraising: Right now, this view is only accessible from the Participant Report […]
Back for year 3: join us for a friends and family March Madness pool! We are mostly runners and triathletes…but we like to have a little fun with other sports, too! We run an internal Fantasy Football League, but March Madness is a chance to engage in some friendly competition with our friends, partners, and customers! […]
We have had many races approach us asking for input on creating their Request for Proposal when they are considering another registration provider. We’ve taken a look through the many we have received over time, and have come up with a sample template that you are free to use, edit and modify for your race. […]
We have introduced the ability for races and timers to agree to increase the processing fee on transactions, and for that extra fee to be paid directly to the timer. This allows timers and races to pass along some of the cost of timing a race to participants in the processing fee. This is very […]
We have added a way to edit multiple-use reserved entries! If you go to the Multiple-Use Reserved Entries tab, you will now see an EDIT button next to each link: This will allow you to update the original settings for the reserved entry, including: Number of uses Specific Event pricing Reservation dates and settings Notes […]
We saw a runner called The Praying Runner posted on Facebook that he would be running his 50th marathon at age 50 on March 4th at the Napa Valley Marathon. We were intrigued to find out his story and he graciously shared a little of life with us… Why 50 Marathons and Why Running? Thirteen […]
Successful race promotion goes beyond the obvious social media, race flyer, email marketing model and looks at ways to get participants more involved as de-facto ambassadors for the event. One simple option: Groups & Teams. Teams (or groups) can have a broad definition. A few usages we see: Relay teams Competitive teams (scored as a […]
Hi All, We just released a new feature, the Race Status Indicator. Here are some screenshots, and an explanation. The Race Status Indicator will display like an ‘LED light’ next to the Race Title. The Race Status Indicator can be red (requires action), yellow (warning), or green (good) – depending on what’s going on with […]
