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You Bet Your Glass! The Mercy Health Glass City Marathon race organizers are always looking for new ways to offer a unique experience for its participants. Three years ago they showed their dedication for this with their early adoption of innovation by being one of the first to offer RaceJoy. As part of their 40th […]
So you’ve read about RunSignUp and Google Analytics and you realize how helpful it can be to track the web traffic related to your event. You’ve added your Google Analytics information to your RunSignUp race but you’ve got your own race website and are either linking to RunSignUp for registration, or are using the RunSignUp […]
RaceTec is an advanced race scoring and results platform developed by Graeme Vincent. It is widely used around the world for large and small races across many race types. It is known for many advanced features and instant web-based results. RaceTec has done an integration with RunSignUp so that timers can easily sync participant information. […]
We have released a Bib Exchange Kiosk to help races facilitate onsite person-to-person transfers at a race expo. The kiosk bib exchange allows race volunteers to search for and initiate a registration transfer quickly without needing participants to go to their email to get a transfer link. This is useful when race transfers are turned […]
We have added a new settings option (the little rotating gear next to the Menu in the upper left of your Race Director Dashboard) for race directors and partners who manage more than one race. The new option allows you to select which races you see in the “My Other Races” on the right of […]
Google Analytics is a free web-tracking tool, which allows owners of websites to gather information about their visitors. Google Analytics is able to provide a whole host of information about a website’s traffic, everything from the number of page views and conversions, to the breakdown of mobile versus desktop traffic and where those visitors came […]
According to the soon to be released Running USA’s 2016 National Runner Survey, the answer is YES! This year’s study reports that 60% of runners carry their phones while running. This number continues to rise each year and shows the growing influence that technology has on the running industry –this is great news for RaceJoy! […]
Following up on our earlier post about licensing music for events, a number of timers and race directors use our Video Results. When they upload their video to YouTube, there is a chance that there is music in the background. In the past YouTube might shut down the video, but it looks like they have […]
We have added the capability to import answers to custom questions. This can be useful if you want to record information about participants that you want to merge into their registration information. Roller Coaster Races was the customer who suggested this. They give different amounts of park tickets based on the membership type of the registrant […]
Email Marketing is set up to avoid sending duplicates of the same message. If it is a general message (no Replacement Tags) we automatically remove any duplicate emails across your lists you are sending to. As long as you don’t send out the message, and then send out the same message again later, it shouldn’t send the […]
Someone just pointed out that we did not have Event Name as a field on the Finisher Certificate. Now we do 🙂
Race organizers of the Big House 5K: Trail to the Victors at University of Michigan offered RaceJoy’s advanced tracking and cheers as a free service this last weekend. Participants and spectators embraced the technology with more than 500 users on race day! University-centered races such as this typically have higher usage in RaceJoy. These types of races […]
We have another new version of our Check-In App that runs as a native app on Apple and Android. This joins our long available Online Check-In App and our more recent Check-In Chrome App. For those counting, this is our 4th Generation after our initial Check-In App in July, 2013 (yes, life moves pretty fast at […]
This past weekend, RaceJoy was used by runners, walkers and cyclists at races across the nation! From California to South Carolina, people took advantage of RaceJoy’s GPS tracking and cheers to add to their race experiences and be supported by friends and family. The races with the highest RaceJoy usage were: California Classic Weekend – […]
I always love when Amazon’s Jeff Bezos puts out his annual shareholder letter. 2015 Letter to Amazon Shareholders Amazon has been an incredible growth story, and while their treatment of employees has come under fire, they have some very interesting things to learn from. In this year’s letter, Bezos writes about the core similarity between […]
We have added Pinterest, AdTaxi and Simpli.fi to our large list of Conversion tracking integrations. Race Directors looking to grow their races need to make advertising a part of your bag of tricks. Learning about Ad Tracking is a start. And sign up for the RunSignUp Symposium happening this July in Philadelphia to learn more.
We have automatically added a new Menu item and page to race websites that make clear the refund policy for each race. this helps reduce confusion over refund policies. We do this based on the settings you have for refunds. For example, if you have refunds turned on with certain parameters, they are inserted into […]
We have added a button to the Results page to make it simpler for participants to get in touch with the race and timer: By default this will bring up a page to enter their bib number and their question. This email is sent to the Race Director and the Timer set in the first […]
