We offer a form on your race website to submit questions (rather than expose your email address publicly): We have just updated the email sent to you based on this so it includes the race name. That is important for directors who handle multiple races. The race name is limited to 20 characters):
When you group events together to make the display of events clearer, you can now also do strike through pricing. If all events are the same price and have the same strike through price, it will appear like this: If the events are different prices ad different strike through prices, then it will show the […]
We have extended our Corral Estimation tool to show current numbers in each corral:
An increasing number of races are shipping items to their participants before the race (or after!). Some races charge a shipping charge, and some bundle it into their pricing. However, if items are returned, that can create frustration for the participant and a lot of overhead for race directors. If you have ever bought something […]
We have made some nice customization capabilities for generating a stronger “Call to Action” over the past month or so, including Strike Through Pricing and Event Highlighting with images and call-outs. By default, we include Details on each events that explain the ending registration date or the date of the next price increase. For example, […]
Sorry, but we do not support Emoji’s in our email marketing 🙁 Emoji’s are replaced by 4 question marks now as they used to cut off the email in many cases – “????”
We are very thankful for all the people who made use of RunSignUp yesterday. We were also thankful our self-serve technology worked so well (and we didn’t have too many support calls!). Here are the numbers for 2016 Thanksgiving Day (find the 2015 results here): SignUp 249 Races used us for Registration 103 Races took […]
One of the most powerful features of RunSignUp is a free race website. We provide simple tools that have a lot of power to add content, pages, customize menus, etc. Here are a new set of How To tutorials (this is the order that is most useful for new race directors): 1) https://runsignup.com/How-To/Add-Custom-Section 2) https://runsignup.com/How-To/Customize-Custom-Content-Display 3) https://runsignup.com/How-To/Edit-Menu-Order-and-Visibility 4) https://runsignup.com/How-To/Edit-Section-Layout […]
At our core, we are a technology company. Yes, we are completely focused on endurance, but so are many races. Yes, we care about our customers, but so does every race. But races simply do not have the focus or expertise to be technology experts – and that is where we come in. RunSignUp makes […]
We made a decision almost 2 years ago that we would not have a stand alone app for registration that consumers would use, and that RaceJoy would be a single app, and we would not create an app for each race. There is a blog making the rounds “Why Native Apps are Doomed“. Here are […]
We have added if someone wants to be anonymous to the Donation Report for Clubs.
In addition to the ability to Matching Gift Data Links, RunSignUp now offers races a way to keep track of Matching Gifts on a per donor basis. In the Donor Report example below, Bill Hewlett’s employer, HP has made a matching gift donation. Record this by first clicking Edit: When clicking on Edit, you can […]
Ever run a race and wish you had a little help from your friends or a way to motivate you through a rough spot? Well, that is what RaceJoy was built for and this last weekend’s Madison Marathon and Half Marathon participants made full use of it! During the Madison Marathon weekend, nearly 3,000 people […]
The latest RaceDay SignUp App (1.0.1.) has been released on Apple, Android and the Web. It contains the following improvements: Checks for sold-out giveaways and hides them. Auto-selects event if only one has been enabled in the setup. This can be convenient if you have different kiosks for different events. Shows the app version on […]
Note: This feature was discontinued in January, 2023. Enabling Whitelabeling is one of the best ways to improve email deliverability. It allows you to send through your own domain name, rather than sending with RunSignUp’s default settings. By placing your domain information into the emails rather than the default settings, recipients are able to verify […]
You can now add Strike Through pricing to your race website. Set this up in the Race -> Registration -> Dates, Pricing and Options page. This gives the flexibility of setting a specific strike through price for each event and each registration period. For example, you may want to run a Valentine’s Day special – […]
We have removed the Holiday pop-up that protects against participants signing up for the wrong race (there are hundreds of Turkey Trots using RunSignUp) when a race is in Expo Mode. Expo mode is nice for signing people up when you are at an Expo.
We have added a new graph to show the number of people checked in by device. For example, this sample race had 4 people checking people in: Here is another race with many check-in devices. The data is shown every 5 minutes and has a hover capability to see each 5 minute interval in a […]
The option to only view incomplete registrations across all races as a Partner is now available:
We have added several options to the web version of Check-In (not the native Check-In App): Estimated Finish Time USATriathlon Waiver Status Corrals All of these are configurable in the Customization page on the Race Dashboard.
We have added an option for customers who are partners and manage a number of races to give employees access to just the Participant Reports. It is on the Partner Access page:
You can now import fundraisers onto a team directly. Use the Fundraiser Team ID number (You can find this at the end of the URL on the Fundraiser Team Report page or on each Fundraiser Team page or on csv export files.
There are now options to allow fundraisers to do self-management of several functions: Set up new Fundraisers Change core details like fundraiser name, team, type and charity Update existing fundraisers Change Fundraiser questions These settings are under Participants -> Participant Management -> Fundraisers
We have installed the patches for the “Dirty COW“, the privilege escalation vulnerability in the Linux Kernel. They even have a logo for it. The AWS patches are here. If you use other systems that run on Linux, you should check to make sure these changes are made: https://alas.aws.amazon.com/ALAS-2016-757.html https://alas.aws.amazon.com/ALAS-2016-758.html
When a race gives a timer “Timer Access”, the timer now has the ability to access the Check-In App setup. Yes, we probably should have done this earlier 🙂
There is now an option to create questions that are only asked of Corporate Team Captains. The option is a simple checkbox under each question in the Race -> Registration -> Questions setup page.
We have updated the Expiring Membership Report to exclude deleted memberships.
We are now using Google Vision to detect inappropriate content that is uploaded to the RaceDay Photo Platform. We are hoping this prevents misuse of the platform. This is the same system Google uses for their Safe Search capability. The API is pretty cool. Here is an example of what the API returns: For now, […]
When races use the option to automatically assign bibs, we now offer an option to either reuse or not reuse bibs that have been assigned, but the participant is removed from the event. The option is on the RaceDay Go -> Bib Validation page:
In addition to RunSignUp, BikeSignUp, and TriSignUp, SkiSignUp.com is now available to prevent confusion for ski events using our software. All events(running, biking, triathlons, skiing, and more) are listed on each iteration of the site, and race directors can access all of their races from any dashboard. However, events that share the skisignup.com version of […]
Along with the recently released BikeSignUp, we now offer TriSignUp branding for triathlon customers who want their signup to be specific to their type of event. Like with BikeSignUp, all races are listed on each iteration of the site (BikeSignUp, RunSignUp, TriSignUp, and SkiSignUp), and race directors can access all of their races from any […]
Moorestown, NJ – RunSignUp, the leading Race Management Platform in the US, today announced a capital investment of $1 Million by Bob Bickel, the founder and owner of the company. The purpose of the investment is to assure sufficient capital in light of the legal expenses from the Active lawsuits against 1N3 and TMT – https://runsignup.blog/2016/08/15/active-seeks-to-add-runsignup-and-bob-bickel-to-lawsuit/. […]
We released a new version of the RaceDay native Apple and Android App a week ago. It contains a number of nice updates: Significant memory utilization improvements on Apple. If you have a large race, please use Apple phones or tablets as they will be much better at handling the large data volume. Show […]
We have customized our email marketing capabilities for use with Donations and Fundraising. Fundraisers now can email when they are logged in. There is also a new Communications menu item for race directors under Donations with the capabilities found in the overall email marketing system, but customized for Donations and Fundraising. Fundraiser Emails One of […]
We are very excited to share the latest RaceJoy innovation – off course alerts! This will help race organizers to manage race day operations by seeing if they have a trouble spot on the course and help keep participants on the course route. Races can also request to have off course alerts issued in audio […]
Guest Blog by Tina Muir of Runners Connect It will come as no surprise if I tell you that we are in a running boom. Ten years ago, if you created a race in your town and there was a runner available that weekend, they would be there. A few years ago, if there was […]