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RunSignup CRM Success Story

A large race that opened registration on RunSignup yesterday wanted to be able to see which participants registered from different links that they use to market their race. This is important to the race because: They can allocate marketing spend towards channels and ads that have the best return on sign ups, transactions, and/or donations;... Continue Reading →

CRM expands to include ticket holders

We’ve expanded CRM list functionality with the addition of ticket holders as a list option. RunSignup / GiveSignup’s free CRM enables you to look across all of your races and ticket events, and build filters for your supporters including participants, fundraisers, donors, and now ticket holders, quickly and easily.  In your Race or Nonprofit Ticket... Continue Reading →

Shopify Integration – Inventory Syncing

We have done an extension to our first release of integrating with Shopify that automatically syncs inventory levels with Shopify. This enables current inventory to always show appropriately in both the Shopify Shop and as a race Add-on, which saves time and customer frustration. In addition to updating Shopify when an Add-on order is placed... Continue Reading →

RunSignUp CRM: CliffsNotes

Customer Relationship Management (CRM) is technology that lets you manage your interactions with customers and potential customers. In the endurance market, CRM is evolving from a buzzword to a tangible technology that race directors need. Your participants are your customers, and you need to promote your race(s) and deliver customer service to your current, past,... Continue Reading →