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One of the most important philosophies as well as technologies of RunSignup | GiveSignup is our open platform. Every report from participants to donors to fundraisers to financials has easy export capabilities built in. Countless customers and nonprofits use this to export data to their own CRM. In addition, RunSignup | GiveSignup has an extensive […]
A large race that opened registration on RunSignup yesterday wanted to be able to see which participants registered from different links that they use to market their race. This is important to the race because: They can allocate marketing spend towards channels and ads that have the best return on sign ups, transactions, and/or donations; […]
We’ve expanded CRM list functionality with the addition of ticket holders as a list option. RunSignup / GiveSignup’s free CRM enables you to look across all of your races and ticket events, and build filters for your supporters including participants, fundraisers, donors, and now ticket holders, quickly and easily. In your Race or Nonprofit Ticket […]
We kick off each RunSignup Symposium with a social event (included in all Symposium registrations) to allow attendees to gather and relax. Attendees of this year’s conference will get a truly unique Philadelphia experience! On July 15th, we’ll be heading to Reading Terminal Market for a private grazing dinner from local vendors, amidst a fully […]
Note: We are making this option unavailable to new customers in February, 2022. The volume of usage and issues of inventory and item syncing introduced a 5% error rate, which we are not able to address fully. We have done an extension to our first release of integrating with Shopify that automatically syncs inventory levels […]
We hear these questions frequently: what is Customer Relationship Management (CRM)? How can it help me improve customer communications, identify missed opportunities and increase revenue for my race? Thursday, Bob and Allison are joining The Race Director HQ for a Facebook live discussion on CRM and races – the session will include a live Q&A […]
Customer Relationship Management (CRM) is technology that lets you manage your interactions with customers and potential customers. In the endurance market, CRM is evolving from a buzzword to a tangible technology that race directors need. Your participants are your customers, and you need to promote your race(s) and deliver customer service to your current, past, […]
