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We successfully released our financial update this morning! We are excited to get more client feedback and catch any issues. If you see an issue please email info@runsignup.com or your RunSignUp contact with as much detail as you can to help us get it addressed right away. For existing clients you may update your race(s) […]
The new financial update will have year over year registration comparison charts so you can see how you are doing this year vs. last year. Just click on the little graphic in the upper right of your Race Dashboard.
We will be releasing our financial update http://runsignup.blog/2013/09/05/big-financial-update-coming/ on Monday September 30th at 8:00am ET. We will be upgrading the system between 8:00 am and 8:30 am ET. We have added a notice onto the site for race directors and participants to let them of the upcoming update on Monday. After completing the upgrade if you notice […]
We have added the capability for a club member to manage their membership better. Now you can: Renew Membership Add Members to a Family type of membership that allows multiple members Remove Members from a Family type of membership Cancel a Membership (no refunds) Cancel and then Change to a New Membership level. This is […]
We have put up the new Financial system for beta test at https://test4.runsignup.com. The data is a few days old now, but you should be able to login with your regular username and password and see your Financial Summary, past payments, etc – only with the new interface. We want to get as much feedback as […]
Direct Payments make payments directly to your Race Bank Account. This reduces overhead and gets money to your race as fast as possible. This will eventually replace the old system of the registration company holding your money and paying you at some future time. In addition to delivering money faster, this type of system is […]
If you follow this blog, you know we have been working on a Manual for RunSignUp. It is being integrated with the HowTo pages and videos and Help system. But you can download the current version right here (and see the evolution): Sept. 2013 RunSignUp Manual January, 2014 RunSignUp Manual
RunSignUp has a Partner Program designed for Timers and Race Managers who have multiple races to manage. As part of the new financial system, there will be a number of new capabilities that will be introduced initially and over time to make life easier. The Partner revenue share reports will look off until after the […]
Earlier this week we had the whole team together to review our strategy and work on where we are headed. We are growing very fast (about 4-5 bigger this year than last), and it is important to make sure we all stay on a cohesive path. We thought we would share the overview slides with […]
This release happened in 2013. The new Financial system we plan on releasing in the next week or two provides Race Directors a whole new level of ease of use and data visibility. The new system will be up on our Test server (https://test.runsignup.com) with relatively current data next week – we encourage everyone to […]
As we continue to get large clubs importing existing memberships into RunSignup, we learn more and develop a few tools. One of the powerful things RunSignUp offers is the idea of a single Membership covering multiple people. Very useful for Mom to sign up herself, her husband and two kids in a single registration. When […]
This manual covers all the steps in the Race Creation process. You can now either watch the videos, or see this manual (or both!) if you have questions. RunSignUp Wizard Manual It covers the following topics: Basic Race info on date & location Event Specific information like race distance and when the 5K and 10K […]
Ever want more details on all the Coupon options RunSignUp has? Here it is! Also check out the How To Videos. RunSignUp Coupons Manual Add a Coupon Coupon Options Discount Settings Tags Usage and cross-race settings Search & Manage Coupons Coupons Reports
Ever want more details on all the pricing options that RunSignUp offers in written form? Now you have it! RunSignUp Special Pricing Manual Multiple Registration periods Age-based Pricing Group Pricing Memberships Club Membership Discounts Coupons Corporate Teams & Sponsors
We typically get all excited about features related to races or clubs, like making bib labels easy or enabling corporate teams. But we have a very, very big release coming up in the next month or so that we want to let everyone know about that will provide a huge update to our financial system. […]
We provide several ways to help Running Clubs get renewals. 1. Automated Email Notifications. You can set up to 5 emails to be sent to each individual that has an expiring membership. You can modify the email that is sent out to have your own custom message in addition to the standard info and links […]
When visiting with the Pikes Peak Running Club a couple of weeks ago, they showed us some reports they had from their old system they had developed themselves. The reports were such a good idea, we added them for every running club. Just go to Members and then click on the Green Actions drop down […]
“Help on a holiday. I am impressed.” We have a simple goal at RunSignUp – have the running community use our web services. Our strategy for this is pretty broad, with one of the keys being self-serve for runners, triathletes, race directors, timers, running clubs and running stores. We try to make our web service […]
As we mentioned earlier, we have released the Beta version of the RunSignUp Mobile App for iPhone and iPad. If you are a developer and interested in this, please read the RSU Mobile Installation Instructions and send us an email for access. The source code for the app is in Github. The public API has been […]
As a follow on to the post on Importing Club Members, we wanted to give some tips and tricks we have learned as more and more clubs are moving to RunSignUp. Small Chunks – Import small chunks – maybe 100 at a time. There are several reasons. First, we display all the imported data before you […]
