Club Age Grouping
We have added Age Range as an option for Memberships. This makes it easier for Clubs to have a Youth Membership or a Senior Membership. It is set on the 4th step of the Club Wizard when defining Club Memberships:
Fundraiser Team Created Notification
We have added a notification for race directors when a fundraising team is created. While this is available in the reports, some fundraising races wish immediate notification.
Adventure Races
We are starting to get multiple Adventure Races, so we have added that as a category when you are setting up your race. The list is getting long…
Loyalty Program for Multi-Events
We have made it easier to set up the Loyalty Program for races with many events (like wave races). Simply click the “Copy to Other Events” once you have one event set up: And then you will see a popup with a list of other events that you can copy the setting to:
Pledges Added to Profile
RunSignUp users with a Profile (most!) will now be able to see a link that shows them all pledges they have made.
RunSignUp December Newsletter
December’s Top News 2016 RunSignUp Year in Review: Another great year! Lots of happy customers, great technology, and registrations…with zero downtime and 100% on-time payments to customers. Highlights of 2016 include: Over 2,300 improvements of the software Refund Rewards contributing an average of 7% of registrations PCI Level 1 Compliance Fundraising 4.0 RaceDay Apps for […]
2016 Year in Review
Another great year! Lots of happy customers. Lots of great technology released. Lots more registrations. Zero Downtime. As we complete our 7th trip around the sun, here are the yearly totals for paid registrations: The basics of our business are to collect registration fees from participants and pass that along to races. For the first […]
RaceDay SignUp Kiosk App 1.0.2. Released
We have released a minor update to the RaceDay SignUp Kiosk App. This contains a fix for the text wrap on custom questions.
Large Donation Email Notifications
You can now set up an automatic report based on donation range that will trigger a notification email with a list of the donors within a certain range. For example, the Executive Director of a charity might want to see a weekly email with a list of all the donors between $250 and $1,000. And […]
Donation Amount Reports
We have added a report search options to Donations to allow for greater than or less than searches. This makes it simple to send special “Thank You’s” or Gifts to large donors. The new search fields are under Donations -> Reports:
Option for Participant to Pay Donation Processing Fee
We have had the ability to enable an option for donors to pay the processing fee for a while: You can now customize the text to encourage donors (or registrants) to pay the processing fee themselves: This is set under the Financial -> Pricing -> Processing Fee Type.
Series Scoring Improvement
We have added “striped styling” to Series Scoring – alternating background colors on rows of results for easier reading:
Improved Add-On Report – By Event
We have added by event breakdown ability to our Add-On Reports. This is an option on the Add-On Report: This produces both downloadable report data, as well as visible reports like this:
Partner Website State Map Zoom
When a partner has races all in one state, then our national location map will narrow down to the single state. For example, the Ohio Challenge Series: National: State:
Partner Websites – Speed Bump
We have added a “speed bump” – this is a pop-up warning message that warns users they are leaving a site. One of our customers is a bank – The Fifth Third RiverBank Run – and they are required to give a pop-up when there is a link that takes the user off of their […]
Partner Websites – Page Meta Description
We have added the capability to set the Meta Description to each page under the Advanced Page Options in each page on Partner Websites. The Meta Description is typically what is shown on a Google Search. For example: The setup is under the Advanced Page Options as you create or edit each page on your Partner […]
RaceJoy Announces Race Day Communications Breakthrough
Race Day Audio Messaging Through Mobile Platform December 20, 2016 – Moorestown, NJ – RunSignUp’s RaceJoy leading race day mobile application announces its direct audio messaging as part of its Race Day monitoring system for race organizers of running, cycling and triathlon events. As part of RaceJoy’s Race Day monitoring system race organizers are now […]
Microsoft Edge Browser Date Picker Update
Microsoft Edge has a strange way of handling the date picker that makes it very difficult to clear a date. We have added a way to detecting if the user is on Edge (yes, that is a pun), and we have a new layout with a clear date button:
Photos – Bib Tag Counts
We now show the counts of tagged/untagged photos as they are uploaded and auto-tagged or manually tagged. You can now view the count on the initial page load of the Advanced Mode editor:
Enhanced Copy/Renew for Social Settings
When copying or renewing a race, we have added enhanced control over Social Settings: Facebook Page, Twitter Handle and Instagram Handle copy over. If copying, Race Name updates in the Social Sharing section. Note this copy setting is defaulted to Off since quite often settings are different from race to race and year to year. […]
Address Added to Repeat Participant CSV Download
We have added the address to the CSV download of repeat participants. Some races want to send physical mail to these repeat participants.
Protected: Improved Crowdrise Integration
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Pledge Fundraising
The RunSignUp Fundraising Platform has been extended with an advanced Pledging System. Many fundraising events have a pledge component to them – with donors promising to support fundraisers based on number of laps or miles completed, or simply a fixed amount based on the completion of the event. As shown below, Fundraisers can have their […]
Best Damn Race Offers Big Race Experience at Local Race Series
The Best Damn Race Series is taking things to the next level by offering RaceJoy’s advanced tracking and interactive race day features at all its races in the series – Cape Coral, Jacksonville, Safety Harbor, Orlando and New Orleans! With the addition of RaceJoy, participants and supporting friends and family have access to live phone […]
Manual Bib Assignment Sorting
The Manual Bib Assignment tool now has several sort options:
Event Display Options Renew and Copy
The Event Display options now copy and renew. This is important for race series with focus on promotional value. Here is an example: Also race-to-race transfer dates and add-on dates were not properly updating during Race Renewal. Those have been fixed.
Registration Date on Partner Reports
We have added a registration date to Partner Participant Reports:
Photo Bib Tagging Recovery
If you accidentally remove your bib tags from your photos, we now have a tool that will recover 2,000 photos per location. It is under the Bib Management: When clicked it will recover the bib numbers and display this message:
Gift Certificate Time!
Your race may want to highlight the Gift Certificate feature in RunSignUp this holiday season. Here is a sample from an email from the Glass City Marathon:
The Race Director Releases Version 2017
Moorestown, NJ – The Race Director, timing software used by over 500 races to produce scoring and results for over 5,000,000 race finishers each year, has released the 2017 version of their product. The Race Director software iterates and improves each year to meet the evolving needs of race timers; customers can update and renew […]
RunSignUp Fundraising 4.0 Offers a Solution to Charity-First Races, Walks, and Rides
Moorestown, NJ – RunSignUp, the leading race management platform for promotion, registration, and race day has added an upgraded fundraising platform to allow large nonprofits and fundraising events to complete the lifecycle of their event on a single platform. The new Fundraising Platform addresses the needs of many charity-first races, walks, and rides that need […]
Referral Sharing Code in EMail Marketing
We’ve removed the tag %REGISTRATION_REFERRAL_CODE% from the Email Marketing system. Some customers were confused that this was a link that could be used by referrers – when it was actually just the code itself. Please use either: Link – %REGISTRATION_REFERRAL_CODE_LINK% URL – %REGISTRATION_REFERRAL_CODE_URL%
Hide Membership Discount Amount
We have added the option to hide the membership discount amount. Some race directors felt this encouraged people to try to cheat the system.
Bulk Check-In Confirmation
We have added a confirmation check when doing a bulk check-in. We’ve had a few customers accidentally check-in people.
Updated Coupon Report
We have updated the Coupon Report to include both the number of transactions as well as the number of registrations. For example:
Custom RaceDay Web Results from The Race Director
The Race Director is one of the two leading scoring packages used by timers, along with RunScore. Both offer tight integration with RunSignUp – bi-directionally syncing participant information, posting results, sending TXT notifications of results, etc. One of the features we built in RaceDay Results (aka RunSignUp Results – the ones that show up as […]
Technology Change Rates
I attended a talk by Thomas Friedman last night. He showed a slide that relates very much to what we do here at RunSignUp: His point was more global – that technology is changing faster than human’s ability to keep up with the change. For example at one point in the US, 98% of the population […]
Runners Blasted Off with RaceJoy at the Space Coast Marathon!
49,000 Progress Alerts – 93% Usage – 6,500 Cheers – 1,200 Phones Tracked At the 45th anniversary of the Space Coast Marathon & Half Marathon participants and their supporting friends and family were treated to an out-of-this-world experience with RaceJoy’s interactive race day features. Courtesy of Thales Group, those who downloaded the mobile app had […]
Photo Upload Optimization
We have released an optimization to photo uploads to make sure that a photo is only uploaded once. This solves the situation of where a batch was uploaded and maybe some did not complete, or there were photos added and it was just easier to pick a folder and upload the whole thing. This is […]
1,000 Registrations per Minute
Bayshore Marathon opened this morning and along with other traffic put a load of 1,000 registrations per minute on our system. Response time was 2.6 seconds with peak loads of over 6,000 pages per second. Registration opened at 9:00 and there were 861 people signed up within 2 minutes – meaning they breezed thru the […]