How Many Registrations come from Mobile Facebook?

MattMo just sent me this email: We are working on the next steps of the RunSignUp Analytics platform. That is our new platform that is showing those cool graphs about pageviews and email registrations. We should be releasing Transaction $’s tomorrow. The really, really cool thing that is now working under the covers is tracking […]

New Registration User Experience

We have released a MAJOR upgrade to the core registration process participants follow to signup for your events as part of our User Experience Manifesto. It is designed for mobile first, with a cleaner look and feel, better flow, improved visibility for groups and teams, a great looking checkout page, and some cool UX tricks […]

How to Create a Facebook Ad with Custom Audiences

We recently released support for Facebook Custom Audiences, along with a walkthrough of How to Create a Facebook Custom Audience using these new reports. This walkthrough will show how to take the custom and lookalike audiences created in these previous posts and create Facebook ads targeting these new audiences. To get started, you will need […]

The Hartford Marathon Brings the Joy to its Race Day Experience with RaceJoy’s Advanced Tracking!

One of the most known and largest races in Connecticut, the 2017 Hartford Marathon was all about determination, passion and community. The course showcases the revitalized riverfronts of Hartford and East Hartford with breathtaking views of the Connecticut River and classic New England charm of Old Main Street. And, to add to the scenic course […]

RunSignUp CRM – Your Participant Hub

RunSignUp is the hub of information about your participants since your race can use us for your entire race lifecycle – Promotion – Registration – Fundraising – Race Day. We now give you better visibility to your participants across all of their races with you across history with our new CRM View: This view is […]

RunSignUp Kicks Off Fall Webinar Schedule With Design Showcase

  Moorestown, NJ – RunSignUp kicks off a new season of their 3E (Endurance Event Education) Webinar Series on November 1, 2017, with the first of three webinars focused on Design and User Experience. These Design Showcase webinars will feature recent updates to the UI as well as previews of upcoming changes to the RunSignUp […]

Google Analytics Supported Widgets

We are continuing to push the envelope and improve our support for Analytics, making it easier for races to use cross-domain tracking by adding widgets with Google Analytics supported configuration. Cross-domain tracking allows races to report website traffic information (including e-commerce data) to their Google Analytics accounts with accurate attribution of the traffic sources. We […]

RaceJoy Geo Cheer Points, How-To

Below are instructions on how to add custom Geo Cheer Points to your map in RaceJoy. If you would prefer to learn about this feature in video format, click here.  With RaceJoy’s Geo Cheer Points, you can schedule audio messages to be automatically played as participants reach certain geographic positions on the course. This tool […]

Series Scoring Adds Age Group Points

We have expanded our Series Scoring module to add the ability to include Age Group scoring. This means a race series can set up a very complex point-based award system adding any combination of: Participant Point – eg. each participant gets 250 points for participating. Gender Points – Male and Females each get points based […]

Lessons for Races and RunSignUp from Forbes 100 Essays

The 100th Anniversary edition of Forbes contained a section with short quotes or essays from 100 of the best business minds. There are a number of quotes that are thought provoking for races and for RunSignUp. Here are the highlights we took from the list. For Races & RunSignUp “Over the next few years, as […]

RunSignUp Leads the Way in Race Marketing with Facebook Custom Audience Support

Press Release Moorestown, NJ – RunSignUp has released several reports that simplify the process of creating Custom Audiences in Facebook and providing races with access to a key social media marketing tool. Facebook Custom Audiences allow advertisers to target advertisements to specific lists of known customers (or lookalike profiles) instead of building the audience based […]

RunSignUp Q3 2017 Results

We’ve started to provide a a quarterly update this year on how things are going with RunSignUp (Q1, Q2 and 2016). The good news is that more races, timing companies, running stores and runners continue to recommend us. For us, the highlight of Q3 was our annual RunSignUp Symposium where more than 200 race directors and […]

Help Wanted: Customer Support/Timing Specialist!

Yes, we are growing and hiring again! We are looking for a Customer Support/Timing Specialist. The ideal candidate is a timer who wants to come in from the cold to help customers use our The Race Director, RaceJoy and RunSignUp offerings – working on weekends and have a couple of days off during the week.  […]

RunSignUp and Facebook Custom Audiences

RunSignUp has just released several reports that make the process of creating a Facebook Custom Audience from your participant lists a snap. We all agree: Facebook Custom Audiences are one of – if not the most – essential tools for successful Facebook advertising campaigns. From: Adespresso In total, three reports have been made available for easy download: All Participants, Current Participants, and Non-Registered Previous […]

UX Update: The Little Things

We’ve been working on some small, incremental changes to improve the Race Dashboard. Here’s what’s new! Before:  After: 1. Introducing the Avatar Menu! It has a picture of you (yay!), and has all of your useful things in it: 2. Top Menu moved into Avatar Menu. The Top Menu doesn’t need to be out at […]

RunSignUp & Facebook Custom Audiences: How-To

How to Create a Custom Audience To create a custom audience, download the list from your RunSignUp race dashboard under Promotion -> Facebook Custom Audiences, and select the report you wish to download. In this example, we will be using the Current Participants report.           Once you have downloaded this report, navigate to your […]

Registrant File Uploads

We have added a way for races to allow or require registrants to upload files during registration. This can be used for races that need to collect medical certificates, result verification forms or camps/events that need permission slips. Registrant File Uploads can be enabled by following these steps: Go to Race>>Registration>>Registrant File Uploads Click Add A […]

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