Race Director/Timer Symposium Videos

As a part of our RunSignUp Customer Video Page, we have the official release of the Presentations from the first RunSignUp Race Director/Timer Symposium in July.  We had some really dynamic, innovative Presenters, and we are thrilled to be able to share their knowledge with all our Customers. Presentation Videos include: Growing a Small Race By Kelly […]

Customers Page

We’ve added a new link to the top of your RunSignUp Homepage: https://runsignup.com/Customers This section includes Customer Case Studies, Videos, Quotes, and our Real-Time Map. We’re really excited about this update for two reasons: It is, and will continue to grow into, a great resource for our customers to find inspiration and ideas from each other. […]

Security Patch for vulnerability in bash “Shellshock” Updated

We have updated our public facing servers with the patch for this new security vulnerability that was found and reported on yesterday. Here are is a link to learn more if you are interested, or to check to make sure your own servers have installed this: http://www.csoonline.com/article/2687265/application-security/remote-exploit-in-bash-cve-2014-6271.html Note there are likely more patches coming from the […]

Running Club Membership Expired Email

We have had the capability to automatically send up to 5 emails when a club member’s membership is expiring (for example 60, 30, 7 and the day of expiration). We have just added the capability for a Club Officer to also receive an email when memberships really do expire without being renewed. You can set […]

RunSignUp Wizard V4.0

We are introducing the 4th major version of our race creation wizard! This new release is one of nice refinements to make the process of creating a race easier for new users and quick for power users. Some of the new features include: Beautiful work done by our design team that increases overall usability and […]

RunSignUp at the Portland Event Directors’ College

We’ll be headed out to Portland in a few weeks, and would love to meet with you! An interactive and educational experience, the Portland Event Directors’ College, in conjunction with the Portland Marathon, is primarily a “tactical” hands-on workshop where the details of how to put on an event are reviewed and discussed.  You can find their full […]

RunScore Timer Survey of Registration Platforms

The original survey results have been updated (the original is below). You can see the full results at http://theracedirector.com/RaceDirectorFiles/RegistrationSiteSurveyResults.pdf. RunScore (used to score about half of the finishers in the races in the US and a very popular choice of Timers) did a survey of their users.  They received 70 responses in 24 hours of the […]

Welcome Natalie Young, RunSignUp Opens San Diego Office

We would like to welcome Natalie Young as our newest member of the RunSignUp Team! Natalie will be a Technical Customer Advocate – helping our customers set up their races and getting input for future improvements to the RunSignUp system. We are excited Natalie will be joining us for three reasons: First, Natalie will be […]

RunSignUp Integration with Agee Timing Software

Agee Race Timing Software has partnered with RunSignUp to provide a comprehensive integration with their Race Timing Software. Brian Agee has put together a complete manual for the integration here.  A few highlights: Race Setup If you have existing races on RunSignUp and want to download the information into your  Agee Software, simply use the Options menu to […]

Partial Outage

In our ongoing effort to report all availability issues, we experienced a partial issue this morning from about 5:30AM until 8:30AM Eastern.  Due to our high level of redundancy, we processed transactions throughout and user would have only had an issue on their initial connection to the site and upon clicking refresh they would have […]

E-Commerce Data by Traffic Source

    We have extended the initial Google Analytics traffic source reporting introduced a couple of months ago to now include e-Commerce data. This means we show you the total checkout $ amount based on where the runner originated. For example, in the data below, the Scranton Half Marathon can see most of the revenue […]

Colony Grill Hot Oil 5K Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Colony Grill Case Study focuses on creating a sell-out race built around a single sponsor. View the PDF Version of the Colony Grill Hot Oil 5K Case Study   Overview: The Colony Grill […]

Gulf Coast Runners Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Gulf Coast Runners Case Study focuses on Club Member Management, Social Event Signups, Donations, and operating as a guide for Charity Races.  View the PDF Version of the Gulf […]