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This past weekend the inaugural Alaskaman Extreme Triathlon took place and was the first race in Alaska to provide RaceJoy’s advanced tracking and cheers. Offering one of the most challenging and breathtaking extreme triathlons in North America, this new race experience is sure to be on the top of serious athletes’ bucket lists. Alaskaman caps […]
We have expanded the Participant Report to easily do a search based on Custom Questions. We added a button on the Search All Fields to filter on Questions. When this button is clicked, all of your custom questions that have optional answers (not free form word answers) show: Note only one field may be selected […]
For the second year, Sales Lead Bryan Jenkins took the RunSignUp Race Director/Timer Symposium Attendees through a set of the most missed and underutilized features on our platform. We have them collated here – take a look and see what you could use! Search Box Bib/Email Need to find a participant quickly? Instead of navigating […]
We would like to welcome Jeff Kohart (about a month late) to RunSignUp. He was an intern with us last summer and has since graduated with a Computer Science degree from Gettysburg. He is happy to be returning to work in Moorestown, NJ (the central office for RunSignUp) where he grew up. While at Gettysburg […]
Partners now have the option to hide the Sunfrog shirt giveaway trial offer for their races. It is under Races ->Partner on the Partner Dashboard:
This past weekend RaceJoy hit the water with its first all-swim event, the Portland Bridge Swim. The Portland Bridge Swim is approximately 11 miles. The course runs under 11 of Portland, Oregon’s Willamette River bridges, through downtown and beyond. This is a significant challenge and a huge accomplishment for the participants. Safety is Key! Safety […]
We will be giving timers an Alpha version of RaceDay Scoring at the RunSignUp Symposium next week. Matt Avery will be doing a tutorial and we will be handing out USB’s with the Mac and Windows native versions. We still have a long way to go, but RD Scoring can be used to score a […]
We have improved the look and feel of the footer below the Results Table: Can you guess what is next? Yep, the Results Header will be updated pretty soon 🙂
We have released the new User Experience (UX) for viewing individual results: If the individual has a profile photo, then it will appear as well: (BTW, that photo is of Meredith Klein, our UX Engineer who designed this new page!) We have some more improvements coming on Results, so stay tuned! P.S. Just to remind […]
We have released the first wave of our new Timer Dashboard. As the name implied, this is for timers to be able to manage all of their races in a single place – whether they are the Partner for a race, the actual race director or have been added as the Timer for a race: […]
RunScore has made the following improvements (copy and pasted from the RunScore Support Group): RSServer/RSClient Version 8.2.7.10 Level 2017.07.10 *Eric Kramer requested integrating the Corral Wave field. This is now being downloaded in the API and is available to map to a RunScore field you would define locally. * Greg McCormick requested that he be […]
We have added time selectors and a summary count for Pageviews to the Promotion Dashboard. We will have other goodies in time for the RunSignUp Symposium next week! This is all based on our new RunSignUp Analytics engine.
RunSignUp’s RaceDay Photos platform is now being delivered in RaceJoy’s race day mobile app. Participants can now have quick access to their race day photos in addition to RaceJoy’s live tracking and cheer sending. A free and open platform, RunSignUp’s RaceDay Photos enables race organizers, photographers or timers with the ability to easily manage their […]
You can now create reserved entries that are just for specific Events, and when the participant clicks on the link, they are only shown the events they have a reserved entry for. For example: This is configured when you create a Reserved Entry (either Single or Multi-use):
Volunteer Comments is an alternative to Volunteer Questions, and gives the race the option to have volunteers populate the Volunteer Notes field during volunteer registration. The race can turn it on in Volunteer Setup then the volunteer will see this: and when they fill it out and register, the race can see it and edit […]
Some races have large lists of Volunteer Tasks (some even have hundreds). We have implemented the same drag and drop reordering capability we have on content and menu pages. The option is at the bottom of the Volunteer Task page: After you click on Edit Order, you will see all of your Categories and Tasks. […]
We’ve started to provide an update on how things are going with RunSignUp (Q1 and 2016). The good news is that more races, timing companies, running stores and runners continue to recommend us. One of our key stats we follow is the number of races that process more than 3 transactions with us. Our numbers […]
This past weekend the 2nd Annual Rock Lobster Relay, a multi-day 200 mile course along the scenic Maine coastline, offered RaceJoy for the second year in a row. 52 teams competed and 614 runners and supporting spectators used RaceJoy over the weekend! The Rock Lobster Relay is known for its firsts… This relay is […]
June’s Top News RunSignUp Race Director/Timer Symposium: Register before 7/1 to beat the final price increase! Our Tuesday agenda is packed with an impressive set of experienced presenters on a broad range of topics, including race promotion with referrals & social media, sponsor management, logistics for a race management company, motivating fundraisers, improving the race experience through participant […]
We have added the ability to share a coupon report with outside parties who do not have access to the rest of the race dashboard. You can navigate to the shared report setup via the Actions drop-down on Financial -> Pricing -> Coupons. On the Shared Reports page, you will be able to enter email […]
We have added an option at the bottom of the Add-On setup page to disable all Add-Ons. This is convenient when your race has several items for sale and you want to stop taking orders.
RunSignUp’s RaceJoy recently held a webinar to share information about map matters in relation to RaceJoy’s race day mobile app. Below is a summation of what was covered or you can view the recording here: Topics covered include: Why Your Course Matters Map Adjustments Cell Conditions Verification Extra Value: Custom Map Markers Custom Cheer Points […]
We have added the ability to send a test Notification Email. When you click on each Notification email, at the bottom of the edit page you will see this (if at least one recipient is enabled):
The preliminary agenda for Tuesday of our 2017 RunSignUp Race Director/Timer Symposium has been released. We’re (very) excited about the experience and success represented by this year’s lineup, and the opportunities for networking and sharing of knowledge! Registration fees increase on 7/1!The deadline to join the block is 6/26; rooms may sellout before then: https://runsignup.com/Race/RunSignUpSymposium/Page-19 […]
You can now hide the SignUp Button on any page. For example, on the Donate page, you may want to keep the focus on donations and hide it. Or if you want to use RunSignUp simply to take donations (our rates are only 4% for donations), you can hide the SignUp on all pages. Set […]
Starting today, photo views are now being tracked on a per location basis with the new RunSignUp Analytics engine.
Quick! Add Photos to your Race! They generate 6 times more interest (page views) than Results: Photos: 41 Views per participant Results: 7 Views per participant The Scott Coffee Race was the race that RunSignUp was originally inspired by. This year we were able to keep track of photo and sponsor views with the new […]
We have added an option to turn off the option for club membership start date. Before this option, there was always a start date option displayed when people joined a club: With the new option, there is no option. It defaults to either today if a new member, or the day after their current membership […]
We have added the capability to view the sponsor report by year. This is useful to separate each year of data for your race. Simply select a year in the upper right corner. We have also added a Sponsor Views column: Note the difference in views for the first sponsor, Lacas Coffee of 62,736 Views […]
One of the first decisions we made at RunSignUp was to have a non-exclusive contract. This meant we were not locking customers into using just RunSignUp, and gave them the right to use any platform(s) they wanted to help their race. We did this for two reasons: We do not want the burden of an […]
We have added an option to hide the bar on race website headers that appears by default under the race name (which you can also hide). Here is the before: And the after: You can set this on the Race Theme page setup:
We are starting to roll out our new Race Promotion Dashboard combined with our RunSignUp Analytics. While this will become very powerful over time, this initial release is very cool. This chart today only shows the number of Pageviews by day using the data we are collecting via the new RunSignUp Analytics engine underneath our […]
Geo-Positioning of Customized Audio Messages to Participants May 26, 2017 – Moorestown, NJ – RunSignUp’s race day mobile application, RaceJoy, announces its newest feature, custom Cheer Points, for race organizers of running, walking and cycling events. Race organizers can now schedule custom audio messages to be delivered to participants’ phones at designated geographic positions along […]
RaceJoy had the most usage of relay teams at a single race since its inception at this last weekend’s Colfax Marathon in Denver, Colorado with close to 700 teams using RaceJoy. RaceJoy recently released an industry breakthrough where it virtually ties relay team phones together to provide progress alerts for the team. Colfax is one of […]
We have added the ability to tie your Google Analytics account to Partner Websites. Like Race Websites, this enables tracking for the entire website, including e-commerce data and registrations. For example, this is the type of report you can produce in Google Analytics if you tie your RunSignUp data to it (showing real data from […]
“Being able to share my race experience with my family and others with an improved level of detail via RaceJoy was pretty awesome.” Rob Gomez On May 14, Rob Gomez, placed first and won the Maine Coast Marathon with a finish time of 2:34 averaging 5:54 minute miles. Rob’s time would have been even less […]
Moorestown, NJ – The fourth annual RunSignUp Race Director/Timer Symposium is expanding its Timer Day to include timing software and hardware representatives from throughout the endurance community. The Symposium opens with a Reception on July 17th, and includes two days of educational programming: a set of broad ranging sessions for race directors, race management companies, […]
Part One! Record Usage over One Race Weekend and One Race We are seeing record RaceJoy usage on multiple fronts in this popular running month of May! This is a three part series demonstrating the full adoption of RaceJoy’s innovative race day technology. First up is the record for overall usage over a single race […]
Our Commitment: RunSignUp will not only have the most feature rich race management platform, we will also have the leading user experience for participants, race directors, race management companies and timers by the end of 2017, and will continually improve the user experience into the future. Our goal is to create easy to use technology […]
Your RunSignUp Race Website can now do Adroll remarketing by simply adding your Adroll Advertiser ID and Pixel ID in the RunSignUp dashboard. We are running a quick experiment on the Scott Coffee race over the next couple of weeks and will provide a fuller report on the benefits of Adroll in June. You can […]
We have updated the Giveaway tool planner so it includes an instant sum of the total number of shirts as you enter each size.
This year’s RunSignUp Race Director/Timer Symposium will kick off with a seaworthy event: our opening reception will be hosted at the Independence Seaport Museum. The reception is included in all Symposium packages, or as a stand-alone option for friends and family of attendees, or local race directors who have a conflict during the remainder of […]
Racepass recently launched. They received some initial press (although Competitor.com took down their article) and that has elicited some concerns from some of the race directors who use RunSignUp. This blog will hopefully clear up any confusion and let you know your options. UPDATE (5/13/2017): We have requested Racepass to take off any races that they have […]
We have created two new options for the header on your free race website. The purpose is to minimize the amount of real estate at the top of the page so your race banner gets better positioning and is highlighted more. This also reduces the branding of RunSignUp, so your race becomes even more of […]
The Bulk Transfer tool makes it simple to transfer participants from one race or event to another. This is useful if you are signing up participants for multiple races. In the past, you had to enter the registration ID’s manually. We have added a new capability that automatically takes the first 250 participants and inputs […]
Moorestown, NJ – RunSignup has released the final stage of their Sponsor Platform, a system that makes it easy for race directors to manage and activate the critical revenue source for their event. The RunSignUp Sponsor Platform provides tools to organize and communicate with sponsors and creates new ways for races to demonstrate value to […]
When doing the assignment of bib numbers at one time, we now show a message with the last bib number assigned. This is useful if trying to assign bibs to a 5K and then to a 10K and you want to use them all consecutively.
Sunday was a BIG day for RaceJoy. Some of the largest races in the country – Pittsburgh Marathon, Flying Pig, Broad Street, Prairie Fire Spring Half and Rhode Races Providence Marathon all gave their participants and spectators access to RaceJoy. Over 10,000 people ran with RaceJoy on their phones with over 20,000 spectators watching and […]
RaceJoy’s newest relay release made its debut this last weekend at Ion Bank Cheshire Road Races. RaceJoy’s latest release breaks new ground for relay teams and runners at this Connecticut race were able to be the first to experience it! Ion Bank Cheshire Road Races Cheshire Road Races offers a half marathon, a 2-person […]
There are a number of display options in your race dashboard: Where sponsor logos appear on your race website Showing or hiding a Sponsor custom section on your main race info webpage Displaying sponsor levels or not Changing the word “Sponsor” to something else like “Supporter” Changing the word “Offer” to something like “gift” Link […]
