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This is a guest post from Dr. Alex Gometz of Prehab, which provides a set of services for runner injury prevention and recovery. There’s so much noisy content out there, but we have created a survey that you can share with your runners that is fun, meaningful and different. Topic: Injury Prevention to Run for […]
Like much of the web, RunSignup and GiveSignup host our infrastructure on Amazon AWS. Unfortunately, they had a pretty major outage on Wednesday before Thanksgiving in one of their data centers. It took down major websites like 1Password, Acorns, Adobe Spark, Anchor, Autodesk, Capital Gazette, Coinbase, DataCamp, Getaround, Glassdoor, Flickr, iRobot, The Philadelphia Inquirer, Pocket, RadioLab, Roku, RSS Podcasting, Tampa Bay Times, Vonage, The Washington Post, and WNYC. Apparently this was caused by their rush […]
In spite of the significant drop in participation, the tradition of running on Thanksgiving Day continued – as seen on social media across the country. A few highlights: The Wheeler Mission Drumstick Dash made a fun and inspiring video, highlighting runners across their community and reminding everyone of the cause they were running for. And […]
Like many things in 2020, Thanksgiving Day (historically the busiest running day of the year) looked different in 2020. Nonetheless, we’re thankful for all the race directors, timers, and nonprofits who used our technology this Thanksgiving to keep the holiday running tradition alive. So how did it turn out? The Holiday Tradition Continued While Turkey […]
Individual and team fundraising pages now show a link to the individual or team’s results. This adds to last month’s release that gives events the option to display fundraising progress bars on results pages. Many nonprofit events have a broad range of participants. Some people are competitive and will share their results pages. Others are […]
As a part of our survey to gauge experiences and expectations throughout 2020 and 2021, one thing stood out: event organizers were inspired and motivated by the enthusiasm that participants have had for supporting their cause – even if the events weren’t what they were used to. We’ve noticed this dedication to nonprofits in a […]
We are retiring the Signup App. Since we released the app, the popularity of people signing up from their own phone has become much more popular. With the limitation of shared surfaces in the COVID era has severely limited the popularity of this app. And truth be told it was always less than 1% of […]
We sent out a short survey this month to help create a snapshot of the revenue and operational expectations of races in 2020 and 2021, and look at how organizations are adjusting. This survey follows a similar version in May, giving us a picture of how expectations have changed over the last 6 months. Top […]
We have added a feature that allows races to tie a loyalty list to a multi-use reserved entry. This is a great way to create a link with special settings (overriding registration caps, allowing registration when the race is closed, special pricing, etc) while also making sure that only specific people can use the link. […]
With thousands of races cancelling in 2020, many of our customers used deferrals to provide flexible options for their participants. With 2021 approaching, we want to provide a streamlined process for races to fulfill those deferrals, making it easy for participants with minimal overhead and financial loss for the the event. In the past, deferrals […]
This Timer Tip Tuesday covers the planning and important steps to take and to support the new start line for hybrid events, including on-site, virtual and challenge events. From social distancing practices to specific setup steps this session is packed with valuable information to help timers get to the new start line and deliver a […]
We recently sent out a survey asking customers to share their experiences and expectations as we move into 2021. We’ll be sharing those in full (and comparing them to the May version), but first, a little bit of sunshine. We asked race directors to share their positive experiences from races that did happen this year […]
We would like to welcome Bruce Kratz as our VP of Development! Bruce joins us to help scale our development team to meet the needs of our growing customer base, especially as GiveSignup becomes more broadly used in the nonprofit community. This is part of our plan for growth that was the basis for taking […]
March of 2020 awakened the world of Virtual Events. By June, the hot new option was a Virtual Challenge. As these two continue to be a part of the event experience and we shift towards resurrecting in-person events, 2021 will have be the year of Hybrid Events. What Is a Hybrid Event? A Hybrid Event […]
As events continue to introduce challenge events as either an add-on or alternative to traditional events, timers are quickly becoming the go-to person for setting up the events on RunSignup’s Challenge Platform. The recorded webinar below, provided by Matt Avery, gives step-by-step instructions on how to set up challenge events and create motivating milestone badges. […]
With many unknowns surrounding the pandemic, events are shifting to offering a hybrid race experience where participants have virtual and on-site event options with the ability to switch between the two. Each type of event involves different approaches and tools to manage the start time, the results, and the overall course and participant experience. All […]
Some of our customers may have inadvertently gotten an email from Sendgrid about updating API keys. There is no need to do anything as RunSignup | GiveSignup manage all of this in the background for our customers, and the 25 Million emails they send each month.
Looking for some inspiration and proof that events can be successful in 2020? With a little innovation and a willingness to pivot, Ride for PMP, in tandem with the Garden State Fondo, raised $20,000 for the Paterson Music Project (PMP) – an increase of 368% in fundraising. The success of the event was centered around […]
The world received encouraging news when Pfizer and BioNTech announced early results of 90%+ effectiveness on their vaccine trials: Vaccine candidate was found to be more than 90% effective in preventing COVID-19 in participants without evidence of prior SARS-CoV-2 infection in the first interim efficacy analysis Pfizer Press Release There is obviously still a long […]
We have been following Eventbrite since they are a similar company serving events and having a similar business model of charging for their services only with processing fees since they went public. We are also likely to begin to compete with them more as nonprofits discover the GiveSignup Ticket Platform that is purpose built for […]
In September we announced a Series A funding round from Payroc that allows our company to accelerate the growth of both RunSignup and GiveSignup. In our typical openness, we wanted to share why GiveSignup is a key and complementary initiative to drive that growth. Allison Bickel, GiveSignup’s Lead, wrote this as an assignment for one […]
Recently we have added a few more Individual Milestone Types for Virtual Challenges. You can now set up the following types of Individual Milestones to unlock. The newly available Milestone Types are in bold: Fixed Distance Completed Repeating Distance Completed Days of Activity Consecutive Days of Activity Percent of Goal Completed Fixed Elevation Gain Completed […]
We have gotten some questions about USATriathlon promoting Ticket Socket. Two points. There is no obligation for a triathlon to switch from RunSignup to Ticket Socket. We continue to be the second largest provider of registration for triathlons after Active/Ironman. We continue to support the USAT API, and are collaborating with them on their new […]
RunSignup’s mobile app, RaceJoy, can now be used for distance-based challenge events and is fully integrated with RunSignup’s Challenge Platform. The recorded webinar below provides an overview on the features available for participants and for event organizers to help take their challenge events to the next level. RaceJoy offers an excellent way to provide an […]
We are excited to welcome Allison Carigan to the RunSignup team! She is joining our customer support team and will be helping to expand our support team bandwidth. She is already helping users with RunSignup questions on info@runsignup.com. No stranger to RunSignup, Allison interned with us back in the summer of 2019 in our Richmond […]
We are going to be ending support for Google Tag Manager the second week of November, 2020 (next week) to allow time for customers to migrate to our purpose built integrations for the wide variety of ad tracking tools we already support. These direct integrations provide superior integration (for example tracking conversion $), and are […]
We’re excited to welcome Joel to the GiveSignup team! Joel is an experienced developer and is joining the GiveSignup development team to build new features that help nonprofits raise more. Joel has spent a majority of his career in the financial industry where he developed custom tools to enable financial teams to better manage and […]
We began monthly updates in July after doing weekly updates that ended in Week 18, and are shifting to monthly (August) and Quarterly (Q3) updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve. Quick October Numbers: Transaction volume was down 14% to $21.9M Overall Registrations down 17% […]
