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We have released a new Partner Dashboard for our customers like Timers, Race Series, Running Stores Running Clubs and others with many races to manage. The first thing existing partners will notice is the fact we use the same layout menu system that the Race Dashboard uses. However we made this black and grey so […]
We have done a refresh of our Financial Summary page as well as a number of the reports and spreadsheets that you can download. The result is a simpler and more consistent way to see your financial information and drill down on items you care about. The Financial Summary page at the right has a […]
For our Partners with multiple races – either timers, event managers or companies with race series – we now offer simple year over year comparison charts. This is an expansion of the earlier Partner Reports we had released. Here is an example of a timer who started introducing RunSignUp to their races in 2013 and […]
We have added a new Compressed Team Report that is perfect for triathlon teams. It puts each team onto a separate line of a spreadsheet that you can export with the following information: Team Type Giveaway Bib Registration ID (I’m going this was the membership number) Waiver Accepted This is available from the Participants -> […]
You may have noticed a new button on the Financial Summary page on your dashboard (we will be redesigning that page soon to consolidate all the reporting options). It is labeled “View Detailed Summary”. The report below shows an example of a race with many different options like registration, coupons, store items, add-ons, donations, etc. […]
Race Directors who have a daily registration summary sent to them via email now have a nice new summary table at the top. Thanks to Sharon Francis with the Aut2Run race for the idea!
We now support export options for viewing multiple items in a cell – for example showing multiple add-ons ordered by a particular runner. Set this in the Export Options of the Participant Report. As shown below it applies to multiple types of fields: Here is a snapshot of a sample report exported to Google Sheets: […]
We have added several new reports for Partners to see a quick overview across all of their races. The first is reached by clicking the “View Live Dashboard” button on the top left of the Partner Dashboard. It produces a quick view report of total registrations, transaction volume and revenue share: The Top Races & […]
We have added a row to the summary Dashboard that will show you how you are tracking relative to last year. It shows the number of days until race day and how many people are registered this year vs. last year.
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Ventura Marathon Case Study focuses on Self-Service Participant Management, Sponsors, and Club Discounts & Cross Promotion. View the PDF Version of the Ventura Marathon Case Study Overview: The Ventura Marathon sets […]
You can now save a default report view when you go to the View Participants Menu option. All you have to do is click on “Report Options” and “Customize View”, and then click the “Save” button as shown below.
As part of our Reporting 2.0, we have updated the Giveaway report to show the number of males and females ordering each type of Giveaway. Note you still need to list Women’s and Men’s shirts as separate items since some men will order women’s shirts and vice-versa. Do NOT use this for automatically assuming that […]
With the release of Reporting 2.0, we have added the ability to export a report to Dropbox. This makes it simple to share information, or make it available to any applications reading from Dropbox. After getting your report the way you want it in terms of search terms and fields to display and order, you […]
With the release of Reporting 2.0, we have added the capability to export directly to your Google Drive and bring up the report in Google Sheets. You need a Google account for this to work. If you are signed in already, it will just pop up the report in a spreadsheet. If you are not […]
Under your Profile, you can access a Race Payments report that shows all of the payments that have gone to any race that you have access to as a race director. This report shows both Direct Payments and Manual Payments sorted by date. You can drill down into each specific payment to see details for […]
Concurrent with the release of the new Race Director User Interface, we are introducing V 2.0 of our Participant Reporting capability. This includes a much easier to use layout as well as more power from saved reports, new export options and better on-page searching and sorting. There are three key actions that you can do in […]
RunSignUp has a number of reports across a number of areas. Sometimes you may want to merge data from two separate reports, and now we have Merge CSV Utility to do just that. Of course we hope to give you reporting that gives you what you want, but sometimes there are unique needs where this […]
At the request of some races, we updated our Waiver process to allow Race Directors to require the digital signature of all registered participants – so a family signing up at the same time would have waivers signed by each member of the family individually. You still have the option of a simple check-box to […]
We’ve updated the Race Dashboard to give Race Directors a handy summary of your race. It’ll pop up automatically when you open your dashboard, and you can find it under the Race Info tab. The Dashboard will give you instant access to: A current graphical report of all registrants in each event A table with new registrants for […]
The new Donation 2.0 system has enhanced reporting. Some of the highlights are: New Graphical Summary Summary of each Charity if multiple charities Segment each level of donation and the number of donations at each level Report of all donations See Manual Donations that were entered when receiving cash or check Quick Edit for each […]
Here is the new Participant Report Manual: Participant Reports Manual
We added the ability to download a CSV of all the information for corporate teams. This download option is available at the bottom of the Team Report Summary. You can now get all the information in one report, like: Team Name Team Type Captains Captain Email and Phone Number of employees Total number of people […]
We have added the ability to easily see your Add-On orders in summary form. This includes an “at a Glance” view of your remaining inventory and orders in graphical and chart form. Here is an example:
We have added a Duplicate Entry Report. This does a search within a race for all duplicate entries based on exact matches of First Name, Last Name and Date of Birth. This is useful if you have a very large race and you are trying to provide extra customer service to help people who may […]
We have added a downloadable report that shows daily details by event (5K and 10K, etc.) by: New Registrations Refunds Transfers In Transfers Out Deferred Deleted Net Note this report is generated at 4:30AM each morning for the previous day – so it does not include today’s data (until tomorrow :-)) It is accessible from […]
We have added several useful Team Reports to the Team 2.0 capabilities announced last week. First, is a quick graph that shows you how many people in each event have signed up for a Team. In this example, the race used groups to get a lot of social and viral word of mouth, as you […]
After some more feedback from races, we have created a great new report for each Direct Payment to you bank. You can now download a Excel spreadsheet for that payment. In the first tab it contains a summary as shown below. The second tab has all of the individual transactions. If there are multiple races, […]
One of the major features of RunSignUp is the ability for us to have Partners who help race directors with using the system. Our biggest set of partners are Timers, who use us for multiple races and enjoy the ability for them and the race director to collaboratively work on the race. This means things […]
The Financial Summary page contains both a high level snapshot of the finances for your race, as well as a number of ways to drill down into the data. We also try to provide Spreadsheet downloads that are helpful for reconciling. This blog post will cover everything from top to bottom. Here is a video, […]
With the recent release of the new Financial System, we have made a number of enhancements to the Donations Reports. Simplified Summary Simplified Multi-Charity Report Analysis of donation range Powerful Searching Comprehensive Reporting CSV Download Now it is simple to create reports to the multiple charities your race may be helping to raise money for […]
Race Directors and Partners now have Google-like Search capabilities for their races. Simply type in most anything about a runner and find them across multiple years and events. For example in the example on the right, the search term was “bickel 2011” and it showed all the Bickel’s signed up for the 2011 Turkey Trot. […]
We have released a new version of Participant Search. It is fast, flexible, allows you to save your searches and lots more! Let’s review the major features and how they are useful to Race Directors and Timers: Powerful Search. We now give you more fields to easily search for. We also do fuzzy searches with […]
I don’t know how in the world we missed this report in the past! A customer asked us this week and I was surprised not to find it. Anyway, we now have a pretty graph that shows you how much revenue came from each event!
We have updated the Graphical Reports available thru RunSignUp. Not only are they fresh and new, work on smartphones and tablets, but we have added some reports like this nice quick dashboard of registrations per day. These are available under Participant Reports. And let us know if you see any others that you think need […]
As we continue to update the User Interface for Race Directors, we have introduced some new graphing components. Here is an example of our Giveaway Report – which also works on Mobile Devices like iPhones and iPads now!
As part of our roll out of our new User Interface for Race Directors and Timers, we have introduced new table views for viewing reports. The new report is faster, much easier to read and has nice features like sorting on a column just by clicking at the top. In the future we will add […]
One of the features race directors love are the quick graphical reports they get from RunSignup. Here are some examples (there are plenty more):
