Sharing Access to Your Race

As a race director, you have a lot of people that you need to share information with.  And the solution is NOT to give your username and password to everyone! RunSignUp provides a simple “Information Sharing” section for your race.  You add any number of people to several different types of access: Edit Participants Full […]

Responsive Design – The Best Method for Mobile Support

With 37% of RunSignUp users coming from a Mobile device, the need for races to have a great experience for mobile users has become imperative. We have done device detection for about the past two years and will give a mobile interface to people coming from a mobile device.  This has been very popular with […]

Kiosk Check-in on Race Day – Lessons Learned

We are getting more and more races using our race day registration services.  Here are a couple of races that used our service last weekend. The Graffiti Run used the check-in capability to check in over 5,200 runners this past weekend.  They had 10 Chromebooks with volunteers doing the check-in.  They felt they could have […]

Race or Runner payment for Processing Fees

We just did a count on the breakdown of race-paid or runner-paid processing fees. 85% Runner Paid 11% Race Paid 4% Split Clubs are a little more prone to pay the processing fee: 68% Member Paid 28% Club Paid 4% Split We will do another post in 6 months on this topic and see what […]

Setting Up Sell-Out Races

We had a couple of races open up this past Saturday that sold out quickly.  These are established races who have sold out in the past and they both did some interesting things that others can learn from. Murfreesboro Half Marathon in Tennessee went live at 9:00AM on Saturday morning and sold out their 2,500 […]

Donation & Custom Question Updates

We are on a big roll right now to put in all the features we added to Clubs back into the Race side.  Today we are releasing some improvements to the Donation setup as well as the Custom Questions setup.  These are mostly minor, but do include the nice new Mobile design. We will keep […]

EMail Notification Upgrade

We released a big set of enhancements to the EMail Notification in RunSignUp.  The goal is to continue to bring more ease of use and functionality to races. Runner Confirmation emails now look cleaner and more professional.  Adding your own custom message to the notification is also now simpler than ever. Notifications for Race Directors […]