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We released the new widget and associated other pages this morning! We have the first version of our new documentation is available – the RunSignUp Wizard Manual. You will see a lot more from this documentation when we finish our new Help system over the next couple of weeks! The bad news is that some […]
Widgets are the way that you can put registration (and many other things like lists of races) right on your website. We are continually improving these features. Most of this is customer driven, so if you see something that you want or like, send us an email! The screen shot at the right is just […]
We will be releasing the new RunSignUp race widget on Wednesday morning. Anyone in the middle of using the widget at 9AM Eastern will lose what changes they have not saved. We will put a warning message up the evening before to prevent this from happening to anyone. Registrations and other race functions will not […]
We did a deployment this afternoon at around 2:15 PM Eastern that updated some of our infrastructure (a new version of SQS, which is the queuing service from Amazon that we use). We had done testing on it in our test servers, but when it deployed it caused issues. The net effect before we were […]
We are VERY excited to bring you the public beta of the new Race Wizard! This is a big redesign that has a modern, clean look and is fully Mobile Ready! Need to change pricing or a registration cap or a date? Just login on your smartphone. We also offer a number of ease of […]
RunSignUp has focused a lot of our attention on the relationship between timers and race directors. Timers are the unheralded core of the road racing world. Timers will work with 20-300+ races per year, helping tens of thousands of runners gauge their fitness and provide motivation. Over the past several months we have worked with […]
We are hoping to roll out whole new way of creating a editing races in RunSignUp next week. The original Race Creation Wizard we developed over 3 years ago will get a total make-over! It will look very similar to the new Club Creation Wizard, which has gotten rave reviews. It has a clean, modern […]
Runners have been able to confirm their registrations on RunSignUp for a long time. But we have just added the capability for a runner or a race director to resend a confirmation email. Runners can do this from their Profile Page – clicking on their registered races and the race they are signed up for. […]
We just ran a report for the races that use RunSignUp over the past two years. Here are the results: 26.9 % 1 week in advance 16.1 % 2 weeks in advance 20.7 % 1 month in advance 35.3 % 6 months in advance 0.9 % % 12 months in advance These numbers are skewed […]
As a race director, you have a lot of people that you need to share information with. And the solution is NOT to give your username and password to everyone! RunSignUp provides a simple “Information Sharing” section for your race. You add any number of people to several different types of access: Edit Participants Full […]
One of the races that uses RunSignUp for registration and donations supports 7 different charities. They wanted to give runners the ability to donation some money to more than one charity at a time. We thought that was a good idea and added it! (Also note the nice little rotating graphics of the different charities […]
We have upgraded the Coupon Code capabilities! As usual, it is all now mobile friendly with the responsive design. The design is a bit simpler for people to understand and set up coupons. The big new feature is better reporting. You can now see a summary of how many coupons of each type have been […]
With 37% of RunSignUp users coming from a Mobile device, the need for races to have a great experience for mobile users has become imperative. We have done device detection for about the past two years and will give a mobile interface to people coming from a mobile device. This has been very popular with […]
Multi-Day Races with Super and Sub Events Large races have moved to multi-day events that span a whole weekend with numerous events to serve a wide variety of their communities. Registration can be complicated to manage for these huge events. There are a variety of races, times, waves for people to sign up for – […]
Melinda Tate, the race director for The Middle Half left this comment on our blog: “We are THRILLED with RunSignUp! I was a little nervous switching to a new registration service, but now I am spreading the word to all of my race director friends about your company. The personal customer service early Saturday morning […]
We are getting more and more races using our race day registration services. Here are a couple of races that used our service last weekend. The Graffiti Run used the check-in capability to check in over 5,200 runners this past weekend. They had 10 Chromebooks with volunteers doing the check-in. They felt they could have […]
We just did a count on the breakdown of race-paid or runner-paid processing fees. 85% Runner Paid 11% Race Paid 4% Split Clubs are a little more prone to pay the processing fee: 68% Member Paid 28% Club Paid 4% Split We will do another post in 6 months on this topic and see what […]
We had a couple of races open up this past Saturday that sold out quickly. These are established races who have sold out in the past and they both did some interesting things that others can learn from. Murfreesboro Half Marathon in Tennessee went live at 9:00AM on Saturday morning and sold out their 2,500 […]
We are on a big roll right now to put in all the features we added to Clubs back into the Race side. Today we are releasing some improvements to the Donation setup as well as the Custom Questions setup. These are mostly minor, but do include the nice new Mobile design. We will keep […]
We have supported races allowing runners to self-manage their event-event transfers for a while now. This is really useful for someone who entered the Marathon but needs to drop down to the 10K due to injury. We allow you to set a fee to do this. We also automatically calculate if there is a price […]
We released a big set of enhancements to the EMail Notification in RunSignUp. The goal is to continue to bring more ease of use and functionality to races. Runner Confirmation emails now look cleaner and more professional. Adding your own custom message to the notification is also now simpler than ever. Notifications for Race Directors […]
