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We have a number of races that are seeing a real spike on New Year’s Eve because of the promotion they did – and not just these sample “Resolution Runs”. This is a great idea that can be done in a lot of ways. Here are some ideas: Create a One Day Coupon Code Give […]
This has been an amazing year for the RunSignUp community, and we wanted to take some time to reflect on the progress we have made in 2013 across several dimensions: Strategy and Goals Adoption Customer Satisfaction Technology Improvements People Strategy and Goals In September we had a company meeting, and we shared the set of […]
Some team races will have a single bib number for the entire team. For example a Triathlon Relay team may all share the same bib number. One of the setup options in RunSignUp Teams is for Bib Numbering. This is in addition to the normal bib options in RunSignUp so that participants can be assigned […]
With the release of Teams 2.0, race directors can now set up reserved entries as well as set a total cap for the number of teams allowed. The example on the right shows how a special reservation can be made for either a specific team or any team. A special URL is created that can […]
Our 2013 Availability was 99.9981% for the year. We screwed up twice, and had one planned outage for a total “downtime” of less than 7 minutes for the year and partial registration impact affecting about 15% of customers for about 115 minutes. This is an improvement from the 14 hours and 36 minutes, or 99.933% […]
With the release of RunSignUp Teams 2.0, we have added a number of powerful options for pricing and packaging to help your race: Encourage more participants to sign up together at one time. Allow people to sign up separately and still be seen as a group or team. Encourage the size of teams and groups […]
For the Tech and English geeks. We have a number of areas in our system where we automatically insert the name of the participant or the name of the race into a sentence. The problem is when this results in a double “the the”. For example “Thank you for registering for the The Big 5K”. […]
RunSignUp has implemented the latest USA Triathlon automated Insurance and Waiver validation. However, some Triathlons are waiting for more improvements in this automated system at USAT (which RunSignUp will implement as soon as available), and want to simply conform to the USAT Waiver requirements for online registration. RunSignUp has updated the USAT Waiver only process […]
RunSignUp Timer Training in San Antonio You are invited to a free training session on RunSignUp in San Antonio – Sunday, January 19 from 11-3. This is conveniently located across the street from the ChronoTrack Conference in the Marriott Rivercenter. We will be announcing RunSignUp Go, the open alternative to Race Day that allows you to use […]
Teams and Groups Encouraging Teams and Groups to come to your race is a great way to lift participation. There are lots of use cases: Triathlon Relay Team Competitive Teams Social Groups at a Color Run and many, many more… This month’s release of RunSignUp Teams 2.0 makes creating and joining teams a true Social Experience. Not […]
What do you think about having a RunSignUp Users Conference in 2014? Let us know at https://www.surveymonkey.com/s/runsignupconference. Watch for more plans on this coming in the next several months!
We have added several useful Team Reports to the Team 2.0 capabilities announced last week. First, is a quick graph that shows you how many people in each event have signed up for a Team. In this example, the race used groups to get a lot of social and viral word of mouth, as you […]
When a Mom registers herself and her son for a race (or a club), a Primary Account is automatically created for the Mom and a Secondary Account is created for the Son. This creates a number of potential ways that Primary and Secondary Account holders can collaborate in RunSignUp: 1. Create a Primary Account from […]
By default, we show the SignUp Fee up front if the runner will be paying for it. We think this is a good practice as it let’s runners know the total cost. However, some races do not want to show this until the checkout page. There is now an option in Miscellaneous Settings to hide […]
We released Teams 2.0 this week as well as the new Mobile 2.0 with Responsive Design. Based on great customer feedback over the past year we have come up with a system that is simpler to use, yet has more capability. One of the reasons we have grown so fast is that our system appeals […]
RunSignUp was the first race registration site to have a mobile user interface. Today over 42% of runners are registering from a mobile device and the need for ease of use and full website capabilities is imperative. RunSignUp released V 2.0 of our Mobile capabilities earlier this week. The new user interface is cleaner and […]
If a husband and wife both set up accounts on RunSignUp, how do they both join a Club as a Family Membership? Now it is easy to share your account with others. In this example, the husband can log into RunSignUp and “Share Account” from their Profile Page. Then the wife will be able to […]
Yes, that is right. We have added some more customization to the custom questions. For the time data type, we have given you the ability to specify a minimum and maximum time. This is useful for a variety of use cases – for example warning runners there is a cut off of say 6 hours […]
Playmakers is a group of running stores in Michigan, who also provide some race management services. One of the key values they bring to their running community is a Running Calendar. They are using RunSignUp technology to drive this. Take a look and see if your running store might benefit as well – http://www.playmakers.com/Events/Calendar.aspx. Here is […]
Alan Jones has written a new manual, complete with example scripts for RunScore users on how to integrate with RunSignUp. Download the RunScore and RunSignUp Integration Manual. This short and simple manual includes information on: Logging into RunSignUp from RunScore Download Event and Participant information from RunSignUp to RunScore Upload Participant information from RunScore to RunSignUp […]
