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The new Check-In App has reporting built into it. When people log into the app they enter their name. If you have multiple check-in stations, this allows you to keep track of how many people checked in at each station. This is also useful for running stores with multiple check-in locations to track how many people […]
Guest Blog by Victoria Waldman and Theresa Lewis of Fueled Insights. Highlighted in Fueled Insights’ previous article “The Fight for Runners’ Recreational Dollar,” household income is flat, entry fees are on the rise and there is an abundance of fitness activities. Runners’ disposable income and time are being squeezed. Therefore, it’s important to understand the […]
RunSignUp has a simple and powerful way to share access to your race dashboard with multiple people – giving each person access to just the areas that they have responsibility for. For example you might have a Volunteer Coordinator and they only need access to that. Or you might have people who are doing participant […]
We now log when a runner has been switched by a race director from one event to another in the Registration Notes Field.
This past weekend, RaceJoy was available for many different road races across the country, including two ultra distance courses where we experienced record-breaking usage by some incredible long-distance athletes. The longest usage of RaceJoy’s GPS tracking to date occurred at this past weekend’s Burning River 100 Mile event in Willoughby, Ohio with close to 30 […]
When you as a race director move someone from one event to another, you now have the flexibility to give them credit for that transfer or not. For example if I transfer someone from the Half to the Full Marathon and the full marathon costs $20 extra. Some race directors want to make that $20 […]
We have introduced a powerful way to create and manage multi-race bundles. This is common for organizations who want to provide a convenient way for runners to sign up once for several races. For example the Pittsburgh Marathon created a P3R Megaticket where runners would pay a single discounted fee and sign up for the Pittsburgh […]
You can give Corporate Team Captains access to certain questions. This is a new option in the Custom Questions on a per questions basis:
We have added an option for “When transferring, allow the new registrant to register for any event even if normal registration is closed (up to the date that transfer requests close).” This defaults to on for any new race that sets it up. It’s defaulted to off for current races with transfers enabled.
The Free RunSignUp Check-In App is now available for download on the Chrome Store, or available at RunSignUp.com/CheckIn. This app has already been used by 10,000 participant races. We have also developed a set of hardware recommendations. The Chrome App Check-In is one of three alternatives, including a pure Web version and a native Apple […]
We have added Standard Questions – which creates a standard set of information that can be used across races and is stored as part of a runner’s profile and be reused. This list will expand in the future. The first 3 Standard Questions are: Emergency Contact Name Emergency Contact Phone Cell Phone Number for Important […]
We have added the capability for races to do text messaging with their participants. This can be useful for emergency situations such as delaying the race due to lightning. This feature is not meant to be used for marketing purposes! This option is available under the Notifications section, and must be authorized by RunSignUp. One […]
In RunSignUp we use the term Events to be things that happen in an overall Race (this topic is like politics with half of the people thinking one way and the other half thinking the other way). In any event (pun intended), a Race can be made up of Events that occur over a period […]
We have been asked by a customer to document our disaster recovery plan, and we figured that it might be useful to document this for other customers as well as provide an example to other websites who might want to use a modern approach to these topics. As with most modern apps, most of our […]
Now you can add charities that want all donations to be made to their own system and website. The option is at the bottom of each charity, and can only be set for new charities as shown on the right. Note existing charities can not be set to this. These charities appear on the Donation […]
Just when we think we have seen all the options people want, we get some more! The latest addition allows for multiple people to register together, but only the primary person can sign the waiver since and each additional person is sent an email to complete their own waiver signature. Here is the new setup […]
We made the following updates to teams: 1. When you transfer (event or bib), it auto-selects the team of the original registration. It also properly handles team size caps when you are transferring for a team that is full. 2. An option on the team type setup to disable captains from adding and removing members. It also has an […]
You may have noticed a new feature in your RunSignup Race Day Go Dashboard to do Off-Line Check-In. This is currently in public beta – meaning anyone can use it, but you understand there are still changes going on and it is not fully functional or tested. This past weekend, Blacklight Run and Night Nation […]
A common idea to promote a race is to encourage people to share on Facebook. The caution is that Facebook policy prohibits you from offering incentives to do this. See https://developers.facebook.com/policy/ – Part 4 and paragraph 5 (as of this writing): “Only incentivize a person to log into your app, enter a promotion on your app’s […]
Vantiv, one of our back end payment processing providers, had issues with their payment processing reports during the week of July 13. This delayed some Advanced Payments by a day. We are working with them to try to make sure this does not happen again (although the backward state of the credit card network is […]
It was a fun weekend for RaceJoy at the Shipyard Old Port Half Marathon & 5K. Not only were we onsite for this event, but we also got to eat some delicious lobster during the Lobster Bake and the chance to meet great people over the course of the weekend. The Shipyard Old Port Half Marathon & […]
GUEST BLOG: by Andrew Webb of Endure Strong. Producing an event is hard work. There are a hundred things that need to be accomplished in order for an event to take place, and then there are a hundred more things to do in order to make it an excellent event. While organizing an event, it […]
We now offer more flexibility for Corporate Team invoicing as you can see below:
We have added more search capabilities for referral codes. Referral Tracking is a powerful tool to see which participants are getting more participants to join. It can also be used to incentivize partners like running stores or Cross Fit gyms attract runners. We are now tracking registration ID and creation date to referral codes and […]
We had a great 2015 RunSignUp Race Director & Timer Symposium! Below are the presentations that were made on Tuesday. We will be doing videos on the website that you will be able to see here. RunSignUp Symposium Kick-Off and Overview by Bob Bickel: Pittsburgh Marathon and P3R History and Community Connections by Dee Stathis: […]
July 4 is always a big race day across the country. People used RaceJoy at all types of running races this past weekend – from the iconic Peachtree Road Race in Georgia to the Team RWB Firecracker Race in Daytona. July 4 is always a big race day across the country. People used RaceJoy at […]
This app has been released. RunSignUp has created an Offline Check-In App. Here is a video of how the app can be used to check people in: This is the video showing how to set up the app in the Race Director Dashboard:
We have added easy access to the Refund Policy that each participant agreed to in the Participant Management page right below the Waiver information. This allows you to easily remind participants what the refund policy for your race is.
We have added some convenient deferral options. First, you can now specify specific dates (we will be moving to this as a standard over the coming weeks rather than # of days before an event). Second, you can now specify different deferral policies (dates and prices and on/off) on a per event basis as shown […]
As we get ready to release our new Offline Check-In App, we wanted to review the details on the best options for hardware. We are also including specific installation instructions. This is a Google Chrome App, which has a major advantage in that is can run on any device. The negative is that printing devices […]
