We have been doing extensive additions to our Results Posting API in advance of some partners who will be private labeling our results platform. This is especially useful for timers or software developers who are creating their own scoring or timing software. By reusing RunSignUp Results, you can take advantage of our scalable platform with […]
We have recently upped the limit to 50,000 coupons that can be copied when creating a new race with the copy feature. We also now automatically remove expired coupons, which will not count against the 50,000 limit. If your race has over 50,000 coupons, we suggest that you keep track of them in separate spreadsheets. Then […]
Please come see us if you are near any of these conferences this winter! If you do, we will award your travel with a wonderfully squishy building block with your favorite RunSignUp feature on it. Attend all the conferences and start to build your own RunSignUp wall like the one on the right! Road Race […]
We have added a row to the summary Dashboard that will show you how you are tracking relative to last year. It shows the number of days until race day and how many people are registered this year vs. last year.
We have added an option to turn off Results Notifications. This is useful for testing results upload out before a race. The setting is in the Race Day -> Results -> SetUp menu page.
We have added a new search parameter to our “Find a Race” as well as all of the race calendar widgets Running Stores and Running Clubs use on their websites to search by distance. Now you can look for distances by any range of distances:
Some races want to require all participants to become fundraisers. We have added this as an option in the Donation/Fundraising setup as seen below (the third option).
We are taking submissions for Presenters for our 2015 Race Director/Timer Symposium, to be held July 6-8 in Philadelphia. Presenters should be prepared to share their experiences and best practices. Topics that include RunSignUp technology are great, but the Symposium is a community event for everyone to learn and share; your entire presentation does not need […]
It looks like some transactions this afternoon about 4:19 PM Eastern were having trouble being processed by First Data. These are fixed as of 5:12 PM Eastern. Registrants would have seen an error message stating that the Payment Processor Network is Unavailable and to try again. Most transactions were going thru, but races may want […]
Here are stats from the last 30 days of access to RunSignUp direct or via widgets: Desktop – 51% Phone – 38% Tablet – 11% So basically 51-49 desktop lead, but my money is on Mobile! Speaking of money, people still find it more comfortable to do their registrations online. Desktop – 73% Phone – […]
Our cloud provider, Amazon AWS, provided an automated update to our MySQL database service last night. This was to provide a fix to the security report issued by Oracle on Oct. 16. We are happy to report that our highly available configuration allowed our failover database server to be upgraded, and then take the load […]
Here is a quick (7 minutes) video on how to upload results as well as link YouTube Results video as well. Video results are incredibly easy and inexpensive. You can buy a GoPro camera for as little as $129. Uploading to YouTube is simple and free – and GoPro has software that makes this incredibly […]
The new Volunteer System has an extensive email communication capabilities built in to facilitate managing coordinators and volunteers. It automatically sends emails to coordinators and volunteers that are added manually. It also provides a mechanism for the volunteer manager and coordinators to send emails. Here is a quick video that shows the major portions of […]
RunSignUp’s Affiliate Program was designed for partners like RunningintheUSA.com who have race calendars. It allows them to easily grab all of the races on RunSignUp and list them automatically on their website. We have a tracking code so we know the source of the runner coming to register on RunSignUp. We’ve taken this idea to a […]
The Fifth Third River Bank Run went live earlier this week with a couple of unique discount offers. Since Fifth Third is one of the top 20 banks in the US with millions of customers, they wanted to offer their customers something special. Namely a $5.30 discount if they registered for the race with their bank […]
We have added a new widget – “Edit Registration” as one of the widget options that can be created. This widget allows a race to have a webpage to direct people to who want to make changes to their registration. With this widget on your site, runners can now go directly to their registration for […]
We are somewhat hesitant to talk about security since we do not want to invite unwanted attention. However, with regular reports of security issues popping up (for example here and here), and now the report of the JP Morgan Chase race security breach, we figured it might be useful to give guidance to our industry […]
We have expanded the Custom Results API and the user interface for displaying custom results. The Custom Results API allows an application to upload results and do custom formatting and upload more generic data. Here is an example used to upload Age Group Results and other Awards from RunScore. There are two key upgrades: Setting Data […]
Some races have a cost to some of their giveaway items. For example a free cotton shirt, but $10 extra for a tech shirt. Up until now, the coupon for race fees also applied to the giveaway items. So if the runner had a 100% off coupon, they also got the tech shirt for free. […]
We were doing a lot of video work on documenting the Race Director and Timer Symposium (you can see it all on our new Customer Page). We now are going back and updating all of our How To Videos – starting with the Race Wizard. Watch the snazzy new opening.
We now give you two different options to set for your Fundraisers. One for asking a Fundraiser to raise a minimum amount of money, and the other where if they agree to raise that much money, their race fee is waived.
Here is a Manual for using our new Volunteer System: https://runsignup.blog/wp-content/uploads/2014/10/volunteer-manual-2.pdf The manual includes documentation for migrating your volunteer registration from DoItSports, including import mapping, Volunteer Tasks & Categories, Volunteer Questions, Reporting, and Volunteer Communication.
Alan Jones and Roger Bradshaw, the founders of RunScore and The Race Director (the two leading scoring platforms that are used by timers at about 60-80% of races in the US), recently did a survey of their timers. They collected 62 responses from RunScore users and 109 from The Race Director users. Here is a direct […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Ford Timing Case Study focuses on Integration with the Race Director, Widgets for existing Websites, and RunSignUp GO features. View the PDF Version of the Ford Timing Case Study […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Case Study on Gallagher Fitness Resources and ActiveSalem.com focuses on implementing a RunSignUp Race Calendar, providing resources to local Race Directors, and using RunSignUp Clubs to manage Training Programs. View […]
The new Volunteer system is built to be a system that can be used for small to large races as a mechanism to coordinate all of the volunteer tasks. We have received design help from small races up to 22,000 person races, and will be particularly interesting to those races looking to move to a […]
Boilermaker Road Race Selects RunSignUp for 2015 Online Registration October 3, 2014 – Moorestown, NJ and Utica, NY – The Boilermaker Road Race has selected RunSignUp, the leading innovator of online tools for Races & Running Clubs, as the official Registration partner for the 2015 Boilermaker Road Race to be held on July 12th in […]
We had a 5 minute outage early this morning for 5 minutes at 12:53AM Eastern time. We were doing a deployment and it triggered errors. That error was corrected as quickly as possible. We apologize for the outage. This deployment we did was part of investigating a tricky bug that is causing 1 error per […]