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We are in the process of building an offline check-in app and are looking for feature requests. We are hoping to have this available in June – so the sooner you give feedback the better. You can send feedback to info at runsignup.com. Architecture We are building this as an HTML5 app that will run […]
People’s United Bank Vermont City Marathon & Relay is one of those premium races that surrounds the runner and spectator with race centric services that you don’t see at every race. Race organizers at RunVermont truly focus on ways in which to add to the race experience, and not just for race participants, but spectators […]
There are four easy ways for your race to support the BOSTON Film. Offer runners the ability to donate $5.00 when they checkout. Add $0.25 to the Processing Fee. Make a Donation at RunSignUp. Start a Fundraising Team at Crowdrise. All money collected via the first three methods will be matched by RunSignUp – up to […]
There was an recent article “HTTPS-crippling attack threatens tens of thousands of Web and mail servers” that caused us to evaluate our configuration and up our encryption to 2048-bit. This had been lower to support older browsers and and versions of Java – if you find any issues of the site not working please let […]
Running Community Comes Together to Fund the Production of BOSTON with up to $200,000 of Donations Los Angeles, CA, May 27, 2015 – LA Roma Films, the production company of award-winning director Jon Dunham, creator of the Spirit of the Marathon films, announced today the beginning of an innovative sponsorship agreement with RunSignUp to become […]
We have had the ability to set a coupon code on a per event basis for quite a while. This new feature allows a runner to sign up for multiple events in one transaction and get the coupon code for only the events they are applicable to. For example, if someone signed up for both […]
We have 2 new How-To videos: Adding Registration Questions: Select question options, indicate who is asked each question, and determine the order of questions Implementing Question Logic: Set up questions that are dependent on the response to a previous question Add Registration Questions: Set Up Question Logic:
Vermont’s First Race to Offer Innovative Race Experience May 19, 2015 – Vermont City, VT. – The People’s United Bank Vermont City Marathon & Relay, a RunVermont event, is the first road race event in Vermont to offer RaceJoy, a unique mobile application that provides an innovative race experience. The Vermont City Marathon & Relay […]
We always recommend to races that they use a Post-Event survey to help evaluate their race, and make improvements in future years. But it’s not always that simple – there is a little bit of a science behind creating a survey that provides effective, useful data. The market research firm Fueled Insights has released a nice […]
As part of our continuous improvement efforts, we have done a number of small updates on the Volunteer System. Renewal – we now allow for simple renewal of your Volunteer information along with the race. You have the option of just renewing the tasks and so forth, as well as all of the Coordinators and Volunteers. […]
As every USA Triathlon race director knows, collecting Waivers is important (and a bit frustrating at times!). We have worked with USAT to further streamline and automate the process with the following additions: 1. Forced Waiver Signature. If this is combined with the option we have had for a while to only allow one registration […]
This past weekend race organizers of the Zions Bank Ogden Marathon offered the full RaceJoy experience to participants and spectators. This race attracts people from around the globe with its beautiful mountainous and fast course. More than 5,000 participants and spectators used RaceJoy for the Ogden Marathon, Half Marathon and 5K. Spectators from 46 states […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Rotpac Racing Case Study focuses on how a Timer can work with their Race Directors to create the best race experience. View the PDF Version of the Rotpac Racing Case […]
We have had a number of races move to RunSignUp from other systems. To ease the move, we provide a way of importing past runners. This allows you to do year over year comparisons. It also allows you to move races in the middle of registration – so some runners were entered in another system […]
When you sign up for the RunSignUp Race Director and Timer Symposium, remember to leave a little time to explore this fun city (and maybe bring a friend along with you)! Here is a list of some of the fun things to do, or download this Welcome to Philadelphia Guide. If you are into art, […]
Now you can add a link to where runners can find their results posted after the race. This can be included in your pre-race email or in a post race email once results are posted live.
We have a cool real time map of RunSignUp activity on our website. Blue dots are the city that a race is in where some user on the Internet is checking out that race’s webpage. Yellow dots are when someone signs up for a race – we use their zipcode since we know it at […]
Yesterday morning, when the Philly 10K – a local race on it’s way to a second straight sellout in their second year – ran into some trouble with a huge registration demand, we were excited to be able to jump in at the last minute to get them back up and running. While we’re a distributed team, […]
It is an open secret that races do not make much money (if any) from registrations. Registrations serve to cover a race’s costs; beyond that, races that successfully fundraise for a cause or make a profit do so through sponsorships. RunSignUp is partnering with HelpGetSponsors.com to provide races with a channel for organizing and overseeing sponsor relationships. HelpGetSponsors.com takes […]
The Zions Bank Ogden Marathon, a GOAL Foundation event, to be held on May 16, 2015, is once again offering RaceJoy, a RunSignUp mobile race application. This is the second year race organizers offer RaceJoy to provide a unique experience for participants and spectators. With features like live runner GPS tracking, timing progress alerts, cheer […]
This last weekend, one of the nation’s favorite races, The Flying Pig Marathon, offered two ways for participants to be tracked. The race offered text alert tracking as participants crossed certain mile points on the course based on their bib tag crossing these points. This provided supporting spectators with the participant’s pace and estimated finish […]
We have done a refresh of our Financial Summary page as well as a number of the reports and spreadsheets that you can download. The result is a simpler and more consistent way to see your financial information and drill down on items you care about. The Financial Summary page at the right has a […]
If numbers speak for whether people find the new RunSignUp integrated Email system useful, then we have a shining success! Over 3,000,000 emails have been sent since early January. We should be nearing 1.5 Million emails sent by race directors and timers to their runners just in the month of May! We have lots of […]
Over the past couple of months, RunSignUp has introduced several powerful options for waiver requirements that your race may want to use. This blog reviews all of the current options. DISCLAIMER: We are not lawyers and can not warrant our default waiver will cover all of your needs. Likewise, with the options below we are not […]
If you are not familiar with Amazon’s Annual Letter from Jeff Bezos, it is worth reading (annually of course). I’ve been a big fan for years, and enjoyed reading this year’s annual letter, which also always includes a copy of his first annual letter from 1997 – “But this is day 1 for the Internet and, if […]
You can now easily add your own refund policy. This policy will appear on the checkout page and on the confirmation page. In addition, you can add a checkout and make the purchaser enter their initials. Set this up in the Participant Management – Refunds page: You can set the option on whether you want […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This CASA Superhero Run Case Study focuses on creating a family-friendly event, cultivating fundraisers, and creating a positive volunteer experience. View the PDF Version of the CASA Superhero Run Case Study CASA […]
We are really happy to welcome Matt Avery as our latest addition to the RunSignUp Team! Matt will be helping customers use RunSignUp, The Race Director and RaceJoy better by helping answer support questions, producing How To and training material and helping us with designing our next generation of solutions – especially in the area […]
Starting on Friday, May 1 and running through Saturday, May 2, we had participants in the American Odyssey Ultra Relay race use RaceJoy’s live GPS tracking. This is a 200-mile, 36-hour relay race that travels from Gettysburg to Washington, DC. The race offers an “Odyssey” travel through history and defines Odyssey as: “…a long series of […]
We now provide a way to set a date when joining teams is no longer allowed. This was a request from the Fifth Third River Bank Run, and makes sense for races who need to coordinate team bibs and other team oriented resources and continue to leave regular registration open. The option is under Advanced […]
UPDATE: This one was a little tough, but we were able to re-create the precise use case that caused RaceJoy to terminate at MILE-1 for Version 3.0.7. The conditions required were: 1. Apple iOS 8.1 or Higher 2. Phone had to be in Locked Mode a. application in background or foreground is not an issue.. but […]
Yes, that title was intentional. RunSignUp has extensive support for Corporate Teams. This is where a company is typically providing some sort of support for employees, like helping to pay for entry fees, or providing discounted fees to members of Corporate Teams (perhaps because the company helped with sponsorship of the race). Since the company […]
