Offline Check-In App – Request for Feedback

We are in the process of building an offline check-in app and are looking for feature requests. We are hoping to have this available in June – so the sooner you give feedback the better. You can send feedback to info at Architecture We are building this as an HTML5 app that will run […]

People’s United Bank Vermont City Marathon & Relay Offers Premium Race Experience!

People’s United Bank Vermont City Marathon & Relay is one of those premium races that surrounds the runner and spectator with race centric services that you don’t see at every race. Race organizers at RunVermont truly focus on ways in which to add to the race experience, and not just for race participants, but spectators […]

RunSignUp Community to Sponsor BOSTON – The First-Ever Film about the Legendary Boston Marathon

Running Community Comes Together to Fund the Production of BOSTON with up to $200,000 of Donations Los Angeles, CA, May 27, 2015 – LA Roma Films, the production company of award-winning director Jon Dunham, creator of the Spirit of the Marathon films, announced today the beginning of an innovative sponsorship agreement with RunSignUp to become […]

Registration Questions & Question Logic How-To’s

We have 2 new How-To videos: Adding Registration Questions: Select question options, indicate who is asked each question, and determine the order of questions Implementing Question Logic: Set up questions that are dependent on the response to a previous question Add Registration Questions:   Set Up Question Logic:  

People’s United Bank Vermont City Marathon & Relay Offers RaceJoy

Vermont’s First Race to Offer Innovative Race Experience May 19, 2015 – Vermont City, VT. – The People’s United Bank Vermont City Marathon & Relay, a RunVermont event, is the first road race event in Vermont to offer RaceJoy, a unique mobile application that provides an innovative race experience. The Vermont City Marathon & Relay […]

Tips for Designing an Effective Post-Event Survey

We always recommend to races that they use a Post-Event survey to help evaluate their race, and make improvements in future years.  But it’s not always that simple – there is a little bit of a science behind creating a survey that provides effective, useful data. The market research firm Fueled Insights has released a nice […]

USAT Automated Waiver Enhancements

As every USA Triathlon race director knows, collecting Waivers is important (and a bit frustrating at times!). We have worked with USAT to further streamline and automate the process with the following additions: 1.  Forced Waiver Signature.  If this is combined with the option we have had for a while to only allow one registration […]

Zions Bank Ogden Marathon Delivers RaceJoy!

This past weekend race organizers of the Zions Bank Ogden Marathon offered the full RaceJoy experience to participants and spectators. This race attracts people from around the globe with its beautiful mountainous and fast course. More than 5,000 participants and spectators used RaceJoy for the Ogden Marathon, Half Marathon and 5K. Spectators from 46 states […]

Rotpac Racing Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This Rotpac Racing Case Study focuses on how a Timer can work with their Race Directors to create the best race experience.  View the PDF Version of the Rotpac Racing Case […]

Migrating Races to RunSignUp – Runner Self Serve

We have had a number of races move to RunSignUp from other systems. To ease the move, we provide a way of importing past runners. This allows you to do year over year comparisons. It also allows you to move races in the middle of registration – so some runners were entered in another system […]

Philly 10K Registration: Easy peasy lemon squeasy

Yesterday morning, when the Philly 10K – a local race on it’s way to a second straight sellout in their second year – ran into some trouble with a huge registration demand, we were excited to be able to jump in at the last minute to get them back up and running. While we’re a distributed team, […]

Help Get Sponsors & RunSignUp

It is an open secret that races do not make much money (if any) from registrations. Registrations serve to cover a race’s costs; beyond that, races that successfully fundraise for a cause or make a profit do so through sponsorships. RunSignUp is partnering with to provide races with a channel for organizing and overseeing sponsor relationships. takes […]

RaceJoy News: 2015 Zions Bank Ogden Marathon Brings Joy to the Race

The Zions Bank Ogden Marathon, a GOAL Foundation event, to be held on May 16, 2015, is once again offering RaceJoy, a RunSignUp mobile race application. This is the second year race organizers offer RaceJoy to provide a unique experience for participants and spectators. With features like live runner GPS tracking, timing progress alerts, cheer […]

Flying Pig Offers Two Ways to Track Runners – Bib Tag Alerts and Live GPS

This last weekend, one of the nation’s favorite races, The Flying Pig Marathon, offered two ways for participants to be tracked. The race offered text alert tracking as participants crossed certain mile points on the course based on their bib tag crossing these points. This provided supporting spectators with the participant’s pace and estimated finish […]

E-Mail Volumes for New RunSignUp E-mail System

If numbers speak for whether people find the new RunSignUp integrated Email system useful, then we have a shining success! Over 3,000,000 emails have been sent since early January. We should be nearing 1.5 Million emails sent by race directors and timers to their runners just in the month of May! We have lots of […]

CASA Superhero Run Richmond Case Study

We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users.  This CASA Superhero Run Case Study focuses on creating a family-friendly event, cultivating fundraisers, and creating a positive volunteer experience. View the PDF Version of the CASA Superhero Run Case Study CASA […]

Ultra Relay Runners Use RaceJoy’s Live GPS Tracking

Starting on Friday, May 1 and running through Saturday, May 2, we had participants in the American Odyssey Ultra Relay race use RaceJoy’s live GPS tracking. This is a 200-mile, 36-hour relay race that travels from Gettysburg to Washington, DC. The race offers an “Odyssey” travel through history and defines Odyssey as: “…a long series of […]

RaceJoy Bug on Apple

UPDATE: This one was a little tough, but we were able to re-create the precise use case that caused RaceJoy to terminate at MILE-1 for Version 3.0.7.  The conditions required were: 1.       Apple iOS 8.1 or Higher 2.       Phone had to be in Locked Mode a.       application in background or foreground is not an issue.. but […]

Coupons for Corporate Team Teams

Yes, that title was intentional. RunSignUp has extensive support for Corporate Teams. This is where a company is typically providing some sort of support for employees, like helping to pay for entry fees, or providing discounted fees to members of Corporate Teams (perhaps because the company helped with sponsorship of the race). Since the company […]