Glass City Marathon Offers Live Race Day Experience with RaceJoy!

138,000 Progress Alerts Issued! As one of the first marathons to ever offer RaceJoy, the 2017 Mercy Health Glass City Marathon delivered a live race day experience for those at the race site and for remote spectators. RaceJoy was a significant component of this along with the event’s live streaming and interviews on race day. […]

Large Races Using Partner Websites

We have a couple of large races like the Philadelphia Marathon and the Fifth Third River Bank Run that are now using our Partner Website infrastructure to host their race website. They are finding it more secure than WordPress, and quicker to add content and take advantage of their race database on RunSignUp. And it […]

Meet the RunSignUp Symposium Presenters (Part 3)

Symposium Presenters The Tuesday Symposium sessions are dual-track: half the presentations are led by RunSignUp employees and focused on feature-based tutorial; the other half are led by customers and endurance industry professionals, and offer race education in a broader context. We’ll be introducing each of them in the leadup to July…next up, Cherie Santiago from Vacation […]

Race Organizers: Why Sign Up for RaceJoy Before Registration Starts?

Before your registration opens, make sure to get your race enabled for RaceJoy. Here are the top five reasons for enabling sooner rather than later. Reason One: Promotion and Visibility = Increase Registrations The sooner you get your race loaded and live in RaceJoy, the sooner your promotion begins. RaceJoy’s Race Calendar currently includes more […]

EMail Templates with Race Headers

We have expanded the options for email marketing templates to include race headers and buttons. The example on the right shows the new template capability using Full Header as delivered to an iPhone email, which includes the SignUp and Donate Action buttons that take a recipient directly to those pages if they click. The full […]

Day 1

We always look forward to Jeff Bezos annual letter for Amazon. 2016 Letter to Shareholders. As usual, he always attaches this first year letter where he talks about this being Day 1. This year he makes the point that it is still Day 1: “obsessive customer focus is by far the most protective of Day […]

RunSignUp Accepting Applications for the 2017 Community Grant

 Moorestown, NJ – RunSignup is now accepting applications for their 2017 Community Grant Program. The program, now in its second year, awards a $10,000 contribution to endurance-related nonprofit organizations. Organizations can be nominated for the RunSignUp Community Grant here through June 15, 2017. The grant supports charities that promote the endurance industry; for example, youth […]

Meet the RunSignUp Symposium Presenters (Part 2)

Symposium Presenters The Tuesday Symposium sessions are dual-track: half the presentations are led by RunSignUp employees and focused on feature-based tutorial; the other half are led by customers and endurance industry professionals, and offer race education in a broader context. We’ll be introducing each of them in the leadup to July…next up, Peter Abraham! Registration for […]

Jeff Kiesel to lead User Interface and User Experience Refresh

Jeff Kiesel started a couple of weeks ago to lead efforts improving the User Interface and User Experience for both participants and race directors. Jeff worked with us part time a few years ago, and we are lucky he responded to our call for a new UI/UX Developer. Bob has worked with Jeff at two […]

Expanded HTML Support in EMails and Custom Sections

We have added a number of HTML tags, attributes and styles to custom sections and emails. We limit the use of HTML tags in the HTML Tag Editor for security and consistency of the look and feel of RunSignUp. The largest change we have made is on emails, where we now allow images in emails. […]

Bring on the Chocolate Town Challenge!

Runners and walkers can’t resist the draw of the Chocolate Town Challenge in Hershey, Pennsylvania – the Sweetest Place on Earth! The challenge consists of two events; one in the Spring that was held this last weekend and offers a 10k distance and then a Fall half marathon event in October. This past weekend held […]

RunSignUp Analytics

The first step of RunSignUp Analytics has been released into production. As the name implies, this is similar to Google Analytics for races using the RunSignUp platform. Over time it will collect and process all of the web interactions that your participants have with your race – and correlate it with the things that are […]

BOSTON Documentary in a Theater Near You!

Back in 2015, we were lucky enough to meet filmmaker Jon Dunham at the Road Runners Club of America Convention, where he introduced us to the documentary that he was producing on the history of the Boston Marathon. As a team, we were inspired by his project and became an Official Sponsor for the film, […]

Get the Scoop on the RaceJoy Tools Available for the Race Operations Team!

We’ve taken RaceJoy’s foundational live Race Day features that are focused on the participant experience and repurposed them to provide powerful information for race operations. The key features available for Race Organizers are: Tracking: In-app live GPS tracking of race operations team Monitoring: At-a-glance view of race operations and participants on the course Performance stats […]

Monday at 2pm ET: RunSignUp Update on Facebook Live!

We’re gathering much of our team for out bi-annual Sales Meeting next week, and you’re invited (for a little while)! Bob will open the meeting with a company update, covering some of what is in our latest Market Analysis as well as our company’s results over the last six months and goals for the upcoming six months. […]

Meet the RunSignUp Symposium Presenters (Part 1)

Symposium Presenters The Tuesday Symposium sessions are dual-track: half the presentations are led by RunSignUp employees and focused on feature-based tutorial; the other half are led by customers and endurance industry professionals, and offer race education in a broader context. We’ll be updating this in the leadup to July…first up, an introduction to two of […]

Charity Fundraiser Spot Allocation

We are extending our Fundraising platform to allow large races to manage the process of allocating spots to different charities who use a diverse set of fundraising platforms outside of RunSignUp. The big benefit is that the race then gets each fundraiser to go thru the normal registration process and collect all the normal race […]

Registration Market Analysis – April 2017

We did the first Market Analysis last September, and a second one in March and the third one ins September, 2016. We will continue to do this every 6 months and try to make it better with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of […]

New How To’s – Event Display, Confirmation Page, and External Links

How to Customize Event Display Options: https://runsignup.com/How-To/Event-Display-Options   How to Add a Confirmation Page Button: https://runsignup.com/How-To/Add-Confirmation-Page-Button How to Include External URLs: https://runsignup.com/How-To/Include-External-URLs

USATF Course Certification

ChronoTrack wrote a blog recently about the importance of course certification. In the virtual age of GPS watches, Google Maps and smart phones, it is important to make sure the physical world is measured accurately. We believe this is true even with our heavy investment in RaceJoy and GPS tracking – having real measured mile […]

Shipping Address Improvements

We’ve made reporting improvements to our popular Shipping Address Validation capability: Shipping Address in now available in the Race Add-On Report, making it simple for vendors to get the information they need to complete shipping for a race. Shipping Address is now available in the Add-On Partner Report, allowing for simpler reporting across a series […]

Shipping Address Correction Stats

Since releasing our Shipping Address Validation that uses the USPS validation mechanism, we have had a lot of customers make nice comments. They use it to let participants that want their Bibs, Giveaways or Add-Ons shipped to a correct address. This is similar to how Amazon validates your shipping address. One customer recently shared their stats […]

Delayed Credit Card Payment Lottery

We are introducing a new way for races to do a lottery where participants enter their credit card up front and it is charged later. This is in addition to the many ways we already support like Waiting Lists and Loyalty Programs used by races like Boilermaker and Space Coast Marathon. The new system is on […]

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