138,000 Progress Alerts Issued! As one of the first marathons to ever offer RaceJoy, the 2017 Mercy Health Glass City Marathon delivered a live race day experience for those at the race site and for remote spectators. RaceJoy was a significant component of this along with the event’s live streaming and interviews on race day. […]
We have a couple of large races like the Philadelphia Marathon and the Fifth Third River Bank Run that are now using our Partner Website infrastructure to host their race website. They are finding it more secure than WordPress, and quicker to add content and take advantage of their race database on RunSignUp. And it […]
Symposium Presenters The Tuesday Symposium sessions are dual-track: half the presentations are led by RunSignUp employees and focused on feature-based tutorial; the other half are led by customers and endurance industry professionals, and offer race education in a broader context. We’ll be introducing each of them in the leadup to July…next up, Cherie Santiago from Vacation […]
We have updated the Waitlist search for race directors to add all events in addition to the individual events, as some races have multiple sold out events:
We released RunSignUp Analytics for Sponsor only 12 days ago. This gives sponsors a view on how many times their logo has been displayed on a page on the race website. For example, the 9/11 Memorial & Museum Run/Walk this past weekend shows the total number of page views for their sponsors (which are displayed […]
We have started making a few improvements to the MyRaces list. This includes a faster way to Add Access to other people who will help you with your race. We have also added better guidance on how many years of data is showing in your race.
Before your registration opens, make sure to get your race enabled for RaceJoy. Here are the top five reasons for enabling sooner rather than later. Reason One: Promotion and Visibility = Increase Registrations The sooner you get your race loaded and live in RaceJoy, the sooner your promotion begins. RaceJoy’s Race Calendar currently includes more […]
We have expanded the options for email marketing templates to include race headers and buttons. The example on the right shows the new template capability using Full Header as delivered to an iPhone email, which includes the SignUp and Donate Action buttons that take a recipient directly to those pages if they click. The full […]
You can upload any fields you want to display in Results via the Dropbox integration. You still need a minimum of bib, first, last, gender, age as column headers in your csv file in Dropbox. For example, this csv has a column for Hair: Results on RunSignUp look like this:
We have added the ability to easily align your email text (it used to default to Center Justification). How you can easily choose Left, Right and Full width in addition to Center.
We always look forward to Jeff Bezos annual letter for Amazon. 2016 Letter to Shareholders. As usual, he always attaches this first year letter where he talks about this being Day 1. This year he makes the point that it is still Day 1: “obsessive customer focus is by far the most protective of Day […]
Moorestown, NJ – RunSignup is now accepting applications for their 2017 Community Grant Program. The program, now in its second year, awards a $10,000 contribution to endurance-related nonprofit organizations. Organizations can be nominated for the RunSignUp Community Grant here through June 15, 2017. The grant supports charities that promote the endurance industry; for example, youth […]
We have added the capability to clear Group Bib Numbers in addition to the clearing of individual bib numbers.
We have added the ability to download Add-On reports by purchase date in addition to registration date. This is useful for seeing new purchases made after registration.
We have added the rich text editor we make available elsewhere to the Question Additional Details description. For example you can over-edit like this:
We have added an option to copy over inventory or to reset to remove when renewing a race. We had formerly left the inventory values in. This option appears on the Renew Race page:
We have added an option to assign bibs based on age: This would assign bibs to all of the people in the youngest age year alphabetically by last name and then first name. Then it would go to the next year in age and sort those. For example:
Symposium Presenters The Tuesday Symposium sessions are dual-track: half the presentations are led by RunSignUp employees and focused on feature-based tutorial; the other half are led by customers and endurance industry professionals, and offer race education in a broader context. We’ll be introducing each of them in the leadup to July…next up, Peter Abraham! Registration for […]
Jeff Kiesel started a couple of weeks ago to lead efforts improving the User Interface and User Experience for both participants and race directors. Jeff worked with us part time a few years ago, and we are lucky he responded to our call for a new UI/UX Developer. Bob has worked with Jeff at two […]
While you can show Group and Individual Bib numbers in a Participant Report, the Group/Team report did not contain both. Now it does.
We have added the ability to customize Results Notifications with rich HTML, and of course the custom tags we have always supported. The new editor looks like the editor in other parts of RunSignUp: The tags are very extensive and allow timers to also send out split notifications:
We have a couple of large customers who have sold out events with Waitlists. Some participants signed up for another event wish to transfer themselves to the event with the waitlist. In this example, a person in the Marathon event for the Wineglass Marathon wants to join the waitlist for the sold out Half Marathon: […]
We have added a number of HTML tags, attributes and styles to custom sections and emails. We limit the use of HTML tags in the HTML Tag Editor for security and consistency of the look and feel of RunSignUp. The largest change we have made is on emails, where we now allow images in emails. […]
Thanks to our new RunSignUp Analytics, we can now show the number of sponsor logo views on a per sponsor basis. This now includes counting the sponsor watermarks on photo views. In this example, Lacas is the sponsor with their watermark on the photos, and the number of views is much greater: Note the View […]
Runners and walkers can’t resist the draw of the Chocolate Town Challenge in Hershey, Pennsylvania – the Sweetest Place on Earth! The challenge consists of two events; one in the Spring that was held this last weekend and offers a 10k distance and then a Fall half marathon event in October. This past weekend held […]
The first step of RunSignUp Analytics has been released into production. As the name implies, this is similar to Google Analytics for races using the RunSignUp platform. Over time it will collect and process all of the web interactions that your participants have with your race – and correlate it with the things that are […]
Back in 2015, we were lucky enough to meet filmmaker Jon Dunham at the Road Runners Club of America Convention, where he introduced us to the documentary that he was producing on the history of the Boston Marathon. As a team, we were inspired by his project and became an Official Sponsor for the film, […]
We’ve taken RaceJoy’s foundational live Race Day features that are focused on the participant experience and repurposed them to provide powerful information for race operations. The key features available for Race Organizers are: Tracking: In-app live GPS tracking of race operations team Monitoring: At-a-glance view of race operations and participants on the course Performance stats […]
We’re gathering much of our team for out bi-annual Sales Meeting next week, and you’re invited (for a little while)! Bob will open the meeting with a company update, covering some of what is in our latest Market Analysis as well as our company’s results over the last six months and goals for the upcoming six months. […]
Symposium Presenters The Tuesday Symposium sessions are dual-track: half the presentations are led by RunSignUp employees and focused on feature-based tutorial; the other half are led by customers and endurance industry professionals, and offer race education in a broader context. We’ll be updating this in the leadup to July…first up, an introduction to two of […]
We are extending our Fundraising platform to allow large races to manage the process of allocating spots to different charities who use a diverse set of fundraising platforms outside of RunSignUp. The big benefit is that the race then gets each fundraiser to go thru the normal registration process and collect all the normal race […]
We did the first Market Analysis last September, and a second one in March and the third one ins September, 2016. We will continue to do this every 6 months and try to make it better with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of […]
How to Customize Event Display Options: https://runsignup.com/How-To/Event-Display-Options How to Add a Confirmation Page Button: https://runsignup.com/How-To/Add-Confirmation-Page-Button How to Include External URLs: https://runsignup.com/How-To/Include-External-URLs
ChronoTrack wrote a blog recently about the importance of course certification. In the virtual age of GPS watches, Google Maps and smart phones, it is important to make sure the physical world is measured accurately. We believe this is true even with our heavy investment in RaceJoy and GPS tracking – having real measured mile […]
We’ve made reporting improvements to our popular Shipping Address Validation capability: Shipping Address in now available in the Race Add-On Report, making it simple for vendors to get the information they need to complete shipping for a race. Shipping Address is now available in the Add-On Partner Report, allowing for simpler reporting across a series […]
Since releasing our Shipping Address Validation that uses the USPS validation mechanism, we have had a lot of customers make nice comments. They use it to let participants that want their Bibs, Giveaways or Add-Ons shipped to a correct address. This is similar to how Amazon validates your shipping address. One customer recently shared their stats […]
We are introducing a new way for races to do a lottery where participants enter their credit card up front and it is charged later. This is in addition to the many ways we already support like Waiting Lists and Loyalty Programs used by races like Boilermaker and Space Coast Marathon. The new system is on […]
We have given a more powerful editing capability to Add-Ons. We originally kept this as simple text, but had so many requests for fuller HTML capabilities we have added our usual editor found in many other places in the Race Director Dashboard.
We use Google Vision to automatically tag photos in our Race Day Photo platform. We are collecting more data on what works best and what does not. We’ve had one race have bad tagging results with Google Vision reading the “7” as a “1” in many photos. For example, a bib would be tagged as […]