RunSignup October Newsletter

Holiday Racing Season is Here!

It’s time for Zombie Runs, Turkey Trots, and Reindeer Romps! Are you ready for RaceDay?

Thanksgiving is the largest running day in the United States, with 408 races and 423,306 Thanksgiving morning participants registered on RunSignup in 2018. With all that competition, it can be hard to stand out. Get ready for a seamless, professional RaceDay with a recording of our RaceDay Master Class Webinar for Turkey Trots*. RaceDay Ninja Crisp McDonald covers the best practices for Bib Assignment, RaceDay Registration, RaceDay CheckIn, RaceDay Photos, and RaceJoy. For more customization of your holiday race website, we also have new, themed, holiday banners available.

*These are generally good practices for any RaceDay, not just Turkey Trot’s…so check them out for your unthemed year-round races as well!

October’s Top News

Sales Tax is Coming!

Our new Sales Tax System began limited Beta testing yesterday and full release will be rolling out state-by-state throughout the month. If you’re like most people, you would prefer not to spend your time trying to make sense of various state tax codes…luckily, RunSignup CFO & COO Kevin Harris has been working with tax experts to do that part for you. What do you need to know?

  • Some states are Marketplace States. In these states, RunSignup is required to calculate, collect, and remit sales tax on behalf of our races.
  • In non-Marketplace States, races will have the option to have RunSignup calculate sales tax so they can easily remit report and pay states as required.
  • Determining tax liability is a labyrinth, with rules dependent on the state (and sometimes the local jurisdiction), items being sold, location of the race, location of the participant, and an organization’s nonprofit status.
  • To catch up on what to expect, check out our latest Sales Tax Webinarreview the Q&A, read the Overview Blog, and view the Technical Implementation.

Education at the Winter Symposium

Our Winter Symposium is shaping up to be learning juggernaut. Check the highlights: intersecting tracks for timers, race directors, and nonprofits, RaceDay Timer Certification, a new Advanced RaceDay Timer Certification, and a packed Technology Demo Room for hands-on training with the RunSignup team. Registration increases on 11/15!


Cover Page Sponsor Component

The magic of cover pages for your race website is the ease of adding dynamic data components that update automatically. You can now add a sponsor section to your cover page, with information and logos from your sponsors pulled directly from the integrated Sponsor Management platform and updated in real-time.


Speaking of Education…

Upcoming Conferences

We have a new Conferences link from the “Learning” Section of our website. From there, you can get more information about our own summer and winter Symposiums as well as a calendar of other Industry Conferences we will be attending. Up first: NonProfit Pro and Road Race Management, both next week. Let us know if we’ll see you there!


Webinar: The Right Team Option for Your Event

Running is a social sport, and teams allow you to harness that power to drive registrations, increase fundraising, and create a better race day experience. Join RunSignup Account Manager Whitney Taylor on November 6th to break down the various categories of teams and learn best practices for incorporating them into your event.

Read More -> 

Industry Updates

RunSignup Q3 Results

We released our third quarterly update of 2019, showing impressive financial growth and improved technology. Compared with the same period in 2018, RunSignup recorded an 18% increase in the races served, a 28% increase in registrations, and a 27% increase in Gross profit. 


Asics Acquires Race Roster

Consolidation in the industry continues with an acquisition of Race Roster by Asics. This is good news for Race Roster investors and employees, and puts pressure on other investor backed registration companies to find homes.


Infrastructure Upgrade

The RunSignup and GiveSignup infrastructure has been upgraded, with no downtime. We improved network load balancing, lowered our maintenance with AWS services, improved security , and upgraded all software to current versions.


Site Accessibility and Tony

Over the past three years, we’ve been working towards a more accessible site…then Tony reached out to us, and we learned how far we have to go. Bonus: in Tony, we gained a partner to help us improve.


Ticket Event Technology

Test Mode for Ticket Events

Setting up a Ticket event, but need someone else to create or link the payment information? You now have the option to use test mode or invite someone else to setup the payment information later. Get started today, add payment information later.


Ticket Event Reminder and Thank You’s

Nonprofits can now email their ticket purchasers and/or ticket holders before and after an event. A reminder ensures that they have their ticket info ready, and a thank you notification demonstrates your nonprofit’s appreciation.


More GiveSignup October News

-> Donation Websites: CSV Upload for Offline Donations
-> Create Promotions for your Ticket Event

RaceDay for Free

Free, Unlimited Results for All Timers

We can now offer free unlimited RaceDay Results, unlimited TXT messaging, and RaceDay Photos for all timers and races. The new policy is effective immediately, and supports our strategy to deliver unprecedented value for timers with RunSignup’s RaceDay Suite and RaceDay Scoring.


RaceDay Scoring September Updates

Get the latest update from Matt Avery! Highlights include an added customizable full screen option for recent reads at timing locations, simplified age group action buttons, and automatically clearing scored reads for a participant whan they are deleted. 


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