Happy Festivus: A 2020 Airing of Grievances

It’s been a few years since we’ve posted a Festivus blog…but we have to admit, we have a lot of grievances this year. So, in celebration of 2020 Festivus… Runners…We have a problem with constant desire for a race to be fun. Because of you, and the limitations on things like parties this year, we had to […]

RunSignup | GiveSignup Virtual Symposium (Winter 2021)

All Your Tools for a Dynamic 2021 Race Schedule Join us (it’s free!) The 2021 Virtual Winter Symposium is an all online version of our biannual educational symposiums for race directors, timers, and nonprofits. This virtual edition is tailor-made for an unprecedented year, with an emphasis on the event options for 2021 and the tools […]

A Happy List of the Tech We Used in 2020

RaceJoy made the news alongside big names like Uber, Fit Bit, and Nest in this CNN Business News article. How cool is that?! Sadly, it is in reference to products the CNN staff barely used in 2020. Clearly, the author isn’t taking advantage of all the great virtual and even on-site events taking place across […]

Individual Results Redesign

We have made some significant updates to the statistics on our individual results page. The improvements include updates to the look and feel. We achieved this by utilizing a clean modern design through the use of icons and rounded edges. Statistics are very important to participants. With that in mind we introduced a new overview […]

Payment Account Reporting Part I: Download All Transactions per Funds Transfer

You can now download a detailed report of all transactions per funds transfer from your payment account. Each individual transaction includes payee information, amount paid, fees, funds transfer amount, entity (i.e. donation website, race, ticket, etc.), and type of transaction (i.e. registration, donation, purchase). This is the first release of a larger update to give […]

23 Releases and Updating 40 servers – All in a Days Work

This is Bob. We will be releasing several year end blogs over the coming weeks. A couple of them will be an overview of the features we released and another for our 2021 product roadmap. But I thought yesterday was worth mentioning. Each morning, I get an email that sends me to a page to […]

Negative Split: Building Runner Confidence via Hybrid Events

Negative Split, a timing and race management company based in Washington State, has been hosting hybrid events with in-person participants since July. In that time, they have produced 5 events and timed 7 in two states, and they offered to share their process and key lessons to help other race organizers learn from their experience. […]

2021 Kickoff: Session Recordings and Resources for a Successful Hybrid Year

Thanks to the 670 race directors, timers, and nonprofits who registered to join us for our 2021 Kickoff Session on the key to a successful 2021 – hybrid events. You can refer to all the videos and resources below as you start preparting for a new year! Resources for building Hybrid events can be found […]

What Does Free Nonprofit Software Really Mean?

Funraise announced Funraise Free this month, giving nonprofits access to their “core platform” for free. But what does free nonprofit software really mean? Funraise Free is yet another freemium model – a common business strategy that seeks to grow the customer base while protecting subscription revenue. And a closer look at Funraise Free shows that […]

Richmond Marathon Delivers Hybrid Race Experience

Utilizes RunSignup’s Hybrid Race Day Technology We were very impressed with how Richmond Marathon successfully delivered a hybrid race experience and wanted to share their approach with event organizers and timers. Hybrid events are those that offer multiple event options and include variations of virtual, on-site, and challenge event types. Richmond Marathon’s 2020 event, held […]

The New Finish Line for Timers

As the industry continues to adapt to the challenges of Covid-19, timers have the opportunity to take a leadership role and help their events continue by offering a hybrid race experience. This includes a combination of race experience options, which may include scored on-site races with defined course paths, extended race dates, and virtual race […]

Simplified & Customizable Dashboard Menu

We have been incrementally rolling out a simplified dashboard menu for race directors. We showed the simplified menu to new users a couple of months ago. We will be rolling out the simplified menu to everyone on Monday (don’t worry if you are a power user – those instructions are toward the bottom of this […]

November 2020 COVID Numbers Update

We began monthly updates in July after doing weekly updates that ended in Week 18, and are shifting to monthly (August and October) and Quarterly (Q3) updates. The monthly update is meant to give stats that are useful to the endurance and nonprofit communities we serve. Quick November Numbers: Transaction volume was down 38% to $17.3M Overall Registrations […]

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