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Race Day Registration More races are beginning to use technology to help automate race day registration. There are several benefits: Better data collection Faster processing and shorter lines Appeals to younger runners Lets people register at home, on their smartphones and at kiosks Kiosks double as Results Look-up Stations RunSignUp recently released our Race Day […]
One of the big challenges Triathlons have is organizing USAT insurance for non-USAT members. For those of you who are not familiar, USA Triathlon has a great insurance program for their members and races. Members get insurance in all official USAT sanctioned events. Non-Members must get a one day insurance for $12. But collecting this […]
Today we made a nice update to our Discount/Membership capabilities to better support Triathlons by giving Race Directors and Triathletes a very simple way to add USAT Insurance. To accomplish this, we needed to update some pages for race directors as well as participants. More importantly, we had to update the database structure to not […]
I am really, really upset today. It would be very, very simple for race directors and registration companies give RunSignUp a call to do load testing before they go live. We offer this as a service to any race – you don’t need to use us! “We offer this as a Testing Service as […]
It’s no secret that RunSignUp is growing very, very fast. Which is great, unless you run into the problem in the graphic on the right. I’m pretty lucky to have been thru a number of fast growth companies. Mostly successful, but also some big scars that help me remember as we make our path forward. […]
We have integrated MapMyRun maps into RunSignUp. This makes it easy to show runners your course map right on the Race Info page. This is very simple to do – just put the MapMyRun URL for your course into the Race Director Social -> MapMyRun page. Here is a quick video on how to do […]
We have just made a nice upgrade on our free email service for multi-city races. The nice folks at Run Like a Mother helped us design this. They have a race on Mother’s Day in 9 different cities across the US. Each city has a local race director, and there is a home office as […]
We are in development on the new Club site integration into RunSignUp. We are hoping to release this new capability in the beginning of May in time for the Road Runners Club of America Annual Meeting. Today, RunClubSignUp is a separate service. There are a number of problems with this. The biggest is that as […]
We just added the feature that all confirmation emails being sent to runners who register for your races will have a “Reply To:” of the race director. This will enable runners to communicate with the race in a more direct fashion. You can set this to whatever email address you want – for example you […]
We had a very successful race day registration at the Princeton 5K today. Many thanks to Bill Boyajian of Best Racing and Donna Dourney, race director extraordinaire for giving us this opportunity! There were 49 race day entries and we gave them the choice of paper, Chromebook, iPad or Laptop. 17 chose paper and 32 […]
We work hard to make our service as good as we possibly can for the running community. The key to our success from a business perspective is if our customers think highly enough of what we provide to recommend it to their friends and colleagues. The good news is that most of the new races […]
RunSignUp offers a full set of results posting and display capabilities. Auto-upload from Timer systems like RunScore and Race Director Beautiful, modern look and feel Powerful search Mobile ready Configurable Post on any website via Widget technology Videos: Uploading Pre-formatted Results Uploading and configuring CSV Results Uploading from RunScore Viewing Results Here is a powerpoint […]
Enabling online race day registration can improve the operation of your race, and make things better and easier for your runners. This is a complete overview of the process with pointers to more specific resources on each topic. On the right you will see the major steps to enable Race Day Registration. Here are the […]
In our last blog, we talked about Bib Assignment – giving each person a bib number. This blog discusses the options available for handing out bibs to your runners. There are three basic options for bibs – pre-printed, printing labels, and dynamic bib assignment. We discuss each of these in the slides and video below. […]
As anyone who uses RunSignUp knows, we are rapidly innovating – just take a look at this blog. There are several secrets to our fast cycle time – great developers, limited scope and focus just on the running market, wonderful customers who give us amazing feedback, and a software infrastructure that is built for fast […]
An important part of race day registration enablement is bib assignment (learn more about bib handout in this blog). RunSignUp provides 6 different ways to assign bib numbers – and of course you can also do it the old fashion way of exporting into Excel or having your timer do it. The real advantage of […]
We had a problem with one of our load balancers in the middle of the night from a bit after midnight until about 1AM. Two cool things: 1. No users noticed it since there are at least two in service at any time. 2. Our monitoring software was able to detect it and fix it […]
Over the next several months we are going to be making a number of financial related updates – and we’ve already begun! A couple of weeks ago we lowered our processing fees for larger transactions. As we have pointed out, we make our money by charging a small processing fee that is above the credit […]
We have a Graffiti Run using RunSignUp. We did some analysis and 47% of the people registering are doing so from a mobile device. We see an overall rate of about 29%, so the increased rate is most likely due to the younger demographic than most road races see. (Note you can see the same […]
RunScore has done a new revision that makes things even easier for timers to sync participant information and results with RunSignUp. Here is an updated video from Alan Jones. Let us know if you have questions or suggestions!
This month we drilled down on Corporate Teams this month. Here are the raw slides if you want a faster version. 2013 03-05 webinar from runsignup
Corporate Team Runs/Walks Corporate Team Races are events where organizations fund employee participation. Many times these events are done around Wellness and Health campaigns. These races are typically very different than a normal race. Some organizations may want to pay for all or part of the entry fees for employees and potentially family and friends. […]
