We have fully integrated and updated our Help System. This has been a huge project, and still lots more to do. There are several important elements to this: Context Sensitive Help on Each Page. There is now a Help button on every page in RunSignUp. If we have detailed help on that page or topic, […]
One of the Amazon servers went into a hang mode yesterday (always on a Sunday ;-). As we have written before, all of our servers are set up in a redundant fashion, but there are always “gotchas” that you can only learn from experience. We did not have down time, but the site was slow […]
Team Captains now have the ability to import participants to their corporate teams. While most Corporate teams have members sign up themselves, some companies want to have a person do all the registration. Imports can be done either with a CSV file (Excel spreadsheet output), or via our new editor. Once members are added, they […]
We now provide a Race Day Check-In page. This helps race directors rapidly check-in participants. It provides powerful search capabilities as well as an easy way to pick which information to show. For example, you can show bib number (or assign bib number dynamically), show T-Shirt Size as well as store items ordered. Read more […]
Race Directors and Partners now have Google-like Search capabilities for their races. Simply type in most anything about a runner and find them across multiple years and events. For example in the example on the right, the search term was “bickel 2011” and it showed all the Bickel’s signed up for the 2011 Turkey Trot. […]
We have released a new version of Participant Search. It is fast, flexible, allows you to save your searches and lots more! Let’s review the major features and how they are useful to Race Directors and Timers: Powerful Search. We now give you more fields to easily search for. We also do fuzzy searches with […]
Now you can add an image to your Giveaways. Show people the great shirt and logo they will be getting! You can add an image simply on the Customize -> Giveaway Tab.
We made a nice addition to the customization a race director can make to the confirmation emails that go out. We had defaulted a website where people could go and check more information on the race. This is now editable by the Race Director. Better information to runners makes better races! You can make edits […]
You can now set coupon code to be on a per event basis in your race.
I don’t know how in the world we missed this report in the past! A customer asked us this week and I was surprised not to find it. Anyway, we now have a pretty graph that shows you how much revenue came from each event!
We have a lot of Running Clubs moving to RunSignUp. A common challenge of the transition is matching a person on an Excel spreadsheet to a real user logging in. We offer a “Claim Account” capability. This allows a member that was uploaded with an email address a method of claiming their account. One […]
As any race director knows, the key to increasing your participation is by encouraging people to refer their friends. The other key is having other organizations like the local running store, or running club or Cross Fit Gym list you on their website or email blasts. Now you can make a game of it and track who […]
We are really excited about this new capability that helps bring races and running clubs together! A simple way for a race director to give discounts to running club members! This can be used in lots of ways: Races attract more running club members Races encourage runners to join a running club Running Clubs attract […]
Next Generation Race Creation Wizard One of the reasons people love RunSignUp has been our simple Wizard. It allows race directors to get started quickly and simply. Many races can be posted just by going thru a few quick and easy steps! But time marches on! Mobile devices are used by an increasing number of […]
We are beginning to roll out a whole new generation of Help. The objective is to have video and textual help for each and every page on RunSignUp. Today we rolled out three things in addition to the nice, new clean look that will make things easier to find and use. First, the front end […]
We have a number of large races and multi-city races that have become big users of Coupons to help drive their participants. They create custom coupons around special marketing events (like July 4th!), or use “Daily Deal” sites like Groupon and Living Social, or target running store customers with a special coupon, etc. Once you […]
As part of our efforts to create a modern and open platform for running, we are developing a number of interesting technologies that are useful to others. Of course the Open Running API is the foundation of these efforts, and we continue to get other users and are continuing to expand the API. One of […]
As we have committed to, we do a bi-annual report on Availability of the RunSignUp Service. As previously reported, we put a lot of effort in during 2012 to create a multi-faceted approach to high availability for our customers. During the first half of 2013 we only screwed up badly once. This was due […]