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The RunSignUp Race Calendar Widget is useful for Timers, Running Clubs and Running Stores who want to have a list of races in their area on their own websites. The example on the right is from Playmakers Running Store in Michigan. The calendar widget lists races. All you need to do is put a simple line […]
We have added the capability to specify club memberships based on a number of days, in addition to months, yearly and a specific date range. This is useful for clubs and running stores who have training programs that last for 10 weeks, for example (actually that was the use case of the running store that […]
We have added a new option for partners who manage multiple races to give different levels of access across those races to different people. Previously, this needed to be set on a per race basis and is now easily done across all races. Access is from the Partner level.
In addition to our new Race Dashboard, we have added a Partner Dashboard that allows timers and other multi-race partners to see quick aggregate totals across all of their races. Expect to see more in this area over the summer, so let us know what your needs are!
At the request of some races, we updated our Waiver process to allow Race Directors to require the digital signature of all registered participants – so a family signing up at the same time would have waivers signed by each member of the family individually. You still have the option of a simple check-box to […]
The Spring Lake 5 Miler launched the Memorial Day weekend “Down the Shore” in New Jersey. Over 10,000 people participated in this race that has been held since 1977. Spring Lake and their timer, Elite Racing Systems, used the RunSignUp Results engine to help deliver results to participants. If you click on Results, it takes you […]
We’ve updated the Race Dashboard to give Race Directors a handy summary of your race. It’ll pop up automatically when you open your dashboard, and you can find it under the Race Info tab. The Dashboard will give you instant access to: A current graphical report of all registrants in each event A table with new registrants for […]
We are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. At the RRCA Convention, we found our first willing case study, the Maine Track Club. This Case Study focuses on the initial transition of a […]
Many races would prefer for RunSignUp to make payments to the charities. Races can now invite a Charity to manage this payment information when they set up each charity: An email invitation is sent. It will need to be accepted, and any donations made before then will be sent to the race. Note the field […]
RunSignUp offers three different ways to group people together: Groups/Teams – this is a generic grouping mechanism that allows for things as diverse as Triathlon relay teams to social groups of people to get together. Corporate Teams – this is a powerful way to allow organizations to set up teams that they pay for and […]
Many races raise money for charity. One of the common practices is to offer free entry to runners who raise a minimum amount for the charity. Many large marathons like Boston, New York and Pittsburgh even reserve slots for charity fundraisers. The RunSignUp Fundraising 2.0 platform has been designed to address all of the aspects […]
Wow! Race Directors and Timers have now created over 10,000 races on RunSignUp! If you notice on your race dashboard, there is typically a little number at the end of the URL. Each time a new race is created we assign the next number to that URL and we just passed 10,000. Of course, many […]
Donors are now able to add comments that will go to the fundraiser they are donating to:
Race Directors have a lot of powerful tools at their disposal to enable donations and fundraising with the new 2.0 release. The starting point is setting things up. This How To Set Up Donations video explains the steps you need to take to set up some powerful capabilities:
We have a new video on How to Become a Fundraiser. Feel free to embed this on your website or point to it to help fundraisers sign up for your race: Here is an additional video on How to Edit or Manage your Fundraiser:
Expo mode is a setting to simplify registrations during expos. Two things happen in this mode during registration: Users are not automatically logged in after registering. A “Next Registrant” button shows on the confirmation screen to start the next registration. This will automatically logout the current user if they have manually signed in.
When a donor receives something of value in return for their donation, that value is typically subtracted from the value of the donation. For example, if a race fee is $25 and the runner gets a shirt and other goods and services such as timing, then there may be $12 of value received. This means […]
We see more and more races having to collet taxes on their races or add-on items. We provide a number of mechanisms for races to collect Sales Tax – either on add-on items, store items, or registration fees. For Registration Fees, go to the Financial Tab and Extra Fees sub-tab. You can set any combination […]
We have had some reports of people having trouble printing off bib labels and making them fit the label paper. The page is formatted to be printed at 100% scale. The problem is if you have a printer setting that does auto-scaling. Here are a bunch of different printer setups so you can see how […]
The new Donation 2.0 system has enhanced reporting. Some of the highlights are: New Graphical Summary Summary of each Charity if multiple charities Segment each level of donation and the number of donations at each level Report of all donations See Manual Donations that were entered when receiving cash or check Quick Edit for each […]
We now allow you to change the Tab title from Donate to anything you want. Need some ideas? How about: accord, ante up, award, bequeath, bestow, chip in, confer, contribute, devote, do one’s part, dole out, feed the kitty, get in the act, get it up, give, give away, grant, hand out, lay on, pass […]
With our new Donation and Fundraising system, we have given new features for supporting multiple charities. The first thing you will notice is how each charity gets their own “card”. Each card can have a logo and automatically lists the goals and amount raised in real time. Splitting Donations – One of the coolest features […]
If you have a Facebook Page for your race, now you can let people Sign Up right from that page and stay in Facebook. Facebook people on your Page will see the blue “SignUp” button (right circled in Red on the right) under your cover photo so it is always on top and people are […]
We had about 2 minutes at 7:25 AM Eastern this morning where about half of requests were not being serviced properly. No transactions were lost, but users would have had to click refresh on their browsers. There was an unusual bug on one of our http servers where requests were not properly rerouted to the […]
We were asked by a customer if there was a way to match a waiver to each person that registers. We now have an audit trail on waivers, so if a race changes their waiver during registration, we will be able to tell the race which runners signed which waivers. Just send an email to […]
We got some feedback from some timers who are using our Results Kiosk mode after a race so runners can lookup their own results online immediately after a race. We used to remember each person searched for and showed multiple results. We have made a change and if it is an iPad or larger device, […]
We have added an option that allows corporate team captains to view the add-ons ordered by their team members. This is available in the Corporate Team Setup page.
Overview We redesigned our Donation and Fundraising system based on the feedback from the thousands of races who use these features with our platform. Our goal was to meet the needs of our customers, make things more intuitive and easier to understand, and keep the flexibility that can let each race tune the system to […]
We are excited about being in our new office, but we needed something for the walls. We sent out requests for photos, and got a bunch of great ones from customers. Thanks (and keep them coming)!!! We then got the photos on canvas at FulcrumGallery.com. It was very easy and not too expensive. We got […]
