Protected: Crowdrise Fundraising Integration
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The Race Director – RunSignUp Integration Manual
Here is the most recent integration manual: Getting Started – RunSignUp and The Race Director Integration (2014) Getting Started – RSU RD 2015 Getting Started – Race Director Cloud Teams and Triathlons The latest version includes support for “Super Events” – where a participant is assigned to two “divisions” in The Race Director parlance, or […]
Webscorer Integration
Webscorer has a nice mobile application for timing and scoring races. It has a superset of functionality of the RunSignUp Mobile Timing App which we offer as an open source contribution to the running community. As part of our Open RunSignUp Go initiative to make race day easy, we have introduced an integration so races […]
TXT Notifications 2.0
Over the past several weeks we have been improving the TXT and Email Notifications capability of our Results. These improvements make it possible for most races to use RunSignUp Results and Notifications to give their runners near real time result notifications, and are still available for free to races using RunSignUp for registration, but there […]
Vimeo Videos
You can now add Vimeo videos to your race page, in addition to YouTube, Livestream, and UStream. Add the videos as custom sections in the Race Wizard on the Race Page setup step. Just copy and paste your video URL web link address.
FirstGiving – RunSignUp Press Release
RunSignUp and FirstGiving partner to provide races an integrated fundraising solution March 11, 2014 – Moorestown, NJ – RunSignUp and FirstGiving have partnered to offer a simple way for race directors to use FirstGiving for fundraising within the RunSignUp race registration process. Race directors can now tie their event to one or more of the […]
Open API Extended to Teams
Our Open API continues to expand. You can see all of it at RunSignUp.com/API. We recently added a set of functions to get and set Team information: https://runsignup.com/API/race/:race_id/teams/team-types/GET – Get the team types. You’ll need this information to create a new team. https://runsignup.com/API/race/:race_id/teams/GET – List existing teams. This way you can see if a team exists. https://runsignup.com/API/race/:race_id/teams/POST – […]
Participant Reports Manual
Here is the new Participant Report Manual: Participant Reports Manual
Custom Results Notifications
Timers utilizing RunSignUp Results Notification settings can now customize the text message results notification going to participants. The customization of the Email Notification is in Beta and requires Timers to email info@runsignup.com to customize this. Users can select different fields they would like to display in the text. You can also insert custom text such […]
Custom Results Notfications
Timers utilizing RunSignUp Results Notification settings can now customize the text message results notification going to participants. The customization of the Email Notification is in Beta and requires Timers to email info@runsignup.com to customize this. Users can select different fields they would like to display in the text. You can also insert custom text such […]
FirstGiving Integration
RunSignUp and FirstGiving have partnered to offer a simple way for race directors to use FirstGiving for fundraising within the RunSignUp race registration process. Race directors can now tie their event to one or more of the 1.8 million, FirstGiving supported, charities. During the registration process, participants can make additional donations to or fundraise for […]
Custom Club URL
We now give Clubs the same capability we have had with Races to set your own custom URL. So now you can have https://runsignup.com/OurClub. You can set up to 5 different extensions on your Club Dashboard.
Pictures and Presenters Wanted!
We Need Your Help! We are in the process of planning a couple of big things, and we could use your help! Race, Timing, Store & Club photos – We are looking to highlight how our customers use RunSignUp and the fun of running. This is also a good opportunity for you to highlight your […]
Race Director Resources – Rockford Road Runners
The Rockford Road Runners has put together some nice information for race directors on a single page – http://www.rockfordroadrunners.org/race-resources.html. Feel free to share this page and others that you find useful.
Mobile Results
We’ve made a few changes on Mobile results based on feedback from some timers like Richard Littrell. Keep those suggestions coming! Here are some screen shots:
Helping runners make changes to their registration
The Spring Lake 5 took a proactive approach to helping runners figure out how to get information on their registrations and make changes if appropriate. They sent out an email to participants to point them to a webpage on their own site with instructions, as well as the RunSignUp Widget to help them find their […]
Loyalty Programs for Races
We are already seeing race directors come up with different loyalty reward spins on the Space Coast Marathon example of giving a first shot to previous entries for a race. Here is an example of an email we got today: “We can email our past participants announcing registration open date. We can also let them […]
Full Corporate Team Export
We added the ability to download a CSV of all the information for corporate teams. This download option is available at the bottom of the Team Report Summary. You can now get all the information in one report, like: Team Name Team Type Captains Captain Email and Phone Number of employees Total number of people […]
Improved Add-On Report
We have added the ability to easily see your Add-On orders in summary form. This includes an “at a Glance” view of your remaining inventory and orders in graphical and chart form. Here is an example:
Going Live with a Sell Out Race
The Space Coast Marathon opened up registration this morning on RunSignUp. This is a sell out race, and what was interesting is the way they handled registration. Like the Spring Lake 5, they wanted to give a first chance to last year’s participants. And like the Spring Lake 5, they emailed a password to last […]
Thank You!
We made the yearly contribution into our employee’s Health Savings Accounts today. All of our employees are also well paid with market-based compensation, health insurance and an HSA. We do not forget the reason we are able to do this is our wonderful customers! As we discussed in the Company Strategy video in September, we […]
February Race Director Newsletter
Kiosk 2.0 This month we are continuing on our theme from January – RunSignUp Go with Race Day tools to make your life easier. Kiosk 2.0 is an update of our multi-device (Tablet, Chromebook, Mac or PC) that can be used for registration, check-in, bib assignment and results viewing. Kiosks are useful in many settings. […]
RunSignUp User Conference July 18-19
We have the dates set for the first annual RunSignUp User Conference – July 18-19 in Philadelphia! We will begin with a reception on Friday night at a special Philadelphia landmark, and then have a full day of session on Saturday in downtown Philadelphia. We are taking submissions for either things you want to hear […]
New Processing Fee Calculations on Donations
Up until this morning, we proportionally split the processing fee across the components that made it up. For example, if a person signed up for a $20 race and made a $20 donation, the $3.00 processing fee would be allocated evenly – $1.50 each. The problem with this was that many races set things up […]
Time Expiration added to Coupon Codes
We have added the capability to set a time to the Coupon Expiration date. This helps with different time zones, or for mid-day expirations and “flash sales”.
Forgot Password?
Here is a direct link in case you forgot your password (and it works great with the widget!) https://runsignup.com/Login#forgotPswd And we have a nice error message if the email address does not exist:
Find A Runner – Easier Access to Logging On
Races can enable “Find a Runner” capabilities on their races. This can be set up to do a public facing list like shown on the right, or be a search with either first and last name, or first, last and date of birth depending on how secretive you need to be for your race (our […]
Bib Assignment and Check-In 2.0
As part of our RunSignUp Go race day efforts, we have made a large set of improvements to our Bib Assignment and Check-In capability. (We have more recently added a Chrome App that allows local label and receipt printing and a native Apple and Android app. Check-In is used in a wide variety of cases […]
Groups/Teams Videos
We have completed the new Video How To’s for Groups and Teams. All your questions are answered: How to Set Up Race Groups http://www.youtube.com/watch?v=TOfkdbZ8qig How to Set Up Race Group Pricing http://www.youtube.com/watch?v=o8O1vKjEkW4 How to Assign Race Group Bibs http://www.youtube.com/watch?v=pqXcZdhlHm0 How to Create a New Race Group (for Race Directors) http://www.youtube.com/watch?v=vjF7mR8phNM How to View/Edit Race Groups […]
Clever Timers use of Finisher Certificates
Jeff Huber of Huber Timing is also a developer. He had developed a Results system that fit his needs and his other software, but he really liked the Finisher Certificates we came up with. So he uploaded his Results to RunSignUp and then generated the Finisher Certificates by iterating thru each results with a program […]
Help Wanted – Web Marketing Customer Advocate
We are happy to announce that Johanna Goode will be joining us in this role in April! Sorry, but this position is no longer open. We thank everyone for their interest and time. We are looking to hire a Web Marketing Customer Advocate in the May- June timeframe. The primary purpose of this position is […]
RunSignUp Go Now Offers RaceJoy Mobile App
Advanced Mobile Experience for Road Race Events Feb 6, 2014 — Moorestown, NJ — RunSignUp, as part of its RunSignUp Go program, now offers its customers RaceJoy, a platform for race events to deliver a comprehensive mobile experience. RunSignUp is the leading innovator of online tools for races and running clubs encompassing registration, race day […]
Kiosk 2.0
We have updated the Kiosk to be easier to use and more powerful. We are seeing Kiosks used with increased frequencies for race day registration, and in running stores or expos. We have seen almost every different type of device in use for these – PC’s, Netbooks, Ultrabooks, Macs, iPad’s, Samsung Galaxy, even BlackBerry Tablets! […]
Anonymous User Setting
Users can now set themselves to be Anonymous when their name is displayed in either Participant Lookup or in Results. Users set this in their Edit Profile page. Race Directors and Timers can use the Edit function accessed from the Participant Report. Another thanks to Anne Gault of Gault Timing for this idea.
Safe Synch – Disabling Race Directors Ability to Change User Information
We now give you a way to save yourself, other race directors or your timer from making mistakes. We call it “Safe Synching”. If you set it to on in the Miscellaneous Settings tab, then changes you make to a participant’s information will not be saved. We are calling this “Safe Synching” in honor of […]
Bib Pickup – Email Notification Option
As part of our larger RunSignUp Go initiative to ease Race Day, ee now email each runner when their bib is picked up. This helps to catch issues when people are picking up multiple bibs and avoids multiple trips to packet pickup. By default, this is set to Off. You can turn it on by […]
Refund Service Charge drops to $1
We have lowered our Refund Processing fee to $1 (from $2). This makes it very economical for races to issue refunds directly to a customer’s credit card with the click of a button. For races that enable runners to receive refunds, you can still set whatever fee on top of this that you require. The […]
Duplicate Entry Report
We have added a Duplicate Entry Report. This does a search within a race for all duplicate entries based on exact matches of First Name, Last Name and Date of Birth. This is useful if you have a very large race and you are trying to provide extra customer service to help people who may […]
Daily Registration Report Download
We have added a downloadable report that shows daily details by event (5K and 10K, etc.) by: New Registrations Refunds Transfers In Transfers Out Deferred Deleted Net Note this report is generated at 4:30AM each morning for the previous day – so it does not include today’s data (until tomorrow :-)) It is accessible from […]
The Race Director Training in Chicago
Roger Bradshaw of The Race Director will be conducting a live training session in Chicago on March 19 for Timers who are using, or want to use The Race Director for finish line timing, scoring and results. RunSignUp will be there as well, and there will be hand-on training on the Race Director – RunSignUp […]
Spring Lake 5 Opening
The Spring Lake 5 opened for private registration this morning. Previous participants received an email last week giving them a special password to register for one of 7,500 spots that is open on Feb. 1 at 5:00AM for previous registrants. This year, the Spring Lake 5 moved to RunSignUp. We did a load test before […]
New RunSignUp Overview Flyer
We have created a little 2 page overview of RunSignUp that we are going to be using at various Race Director trainings we are doing, as well as the trade shows we will be at. Feel free to use it (and of course send your suggestions). RunSignup Overview 2 Pager
Athlinks Integration
We have started our integration plans with Athlinks. The first step is an easy way to link to the Athlinks results for your page. This is set up simply in the RunSignUp Go section of Results in the RunSignUp dashboard. All you need to do is find your race on Athlinks and enter the URL […]
Xact – RunSignUp Integration
Xact is one of the leading platforms for real time results reporting and notification. They are an important part of the RunSignUp Go strategy to help bring race day together since they provide a higher level of capabilities than the RunSignUp Results and Notifications system. Xact is well known as the results system behind large […]
Race Access
We just adding a new level of access to RunSignUp that allows a person to see all of the race information, but not be able to edit anything. We now have the following types of information sharing: Race Director Access – this provides full capabilities. As many race directors can be added as you want […]
Finisher Certificates
RunSignUp Results now supports automatic generation of Finisher Certificates. We use a default certificate that automatically fills in the runner’s name, Race Name, Finish Time, Place, and the logo for the race that was uploaded. An example is on the right. There is no work for the race director to do other than assure the […]
January 2014 Newsletter
RunSignUp Go RunSignUp Go is a strategic effort to help bring race day together for race directors and timers. RunSignUp Go provides an open platform to connect the various parts of race day. Race Day Registration. This includes mobile and kiosk registration. Bib Assignment. Pick your method of bib assignment, including dynamic bib assignment that […]
1099K Forms
In the next week, we will be mailing 1099K forms to some of our customers. As stated in http://www.irs.gov/uac/General-FAQs-on-New-Payment-Card-Reporting-Requirements, these are informational forms that are required by the government. The form looks like the one on the right. Note that RunSignUp is our company’s trade name – our legal name is Bickel Advisory Services, LLC. Internal […]
50 Milliseconds faster
We upgraded to the new m3.large instances type on our Amazon Web Servers at 4:15 PM today. Our average response time fell from about 100 milliseconds of time spent in the web server to about 50 milliseconds. If you can catch that 0.05 seconds on a stopwatch, you might notice a difference. But if you […]
Timer Partner Program Overview
We did a Timer Training in San Antonio this past weekend. For those who were not there, we are posting the slides and information we covered. There were two parts. First, we did an overview of the Timer Partner Program and of the high level features of RunSignUp and the ones specific to Timers. Next, […]