RunSignUp September Newsletter

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September’s Top News

Free Websites: they’re here!  We have released our upgraded, free Websites for Races and Clubs. These sites are dynamic, flexible, professional, and created automatically in your Race or Club Wizard. Beyond that, they are fully optimized for Mobile, and work well with the updates to Facebook Mobile Pages. Customize your page with Website Themes (check out the Holiday options!), custom colors,  custom content and menu, and hide pages as you want. Explore more withSingle Image Webpage with Link, Inspiration for your WebsiteLinks to Other Pages from Race Menu, and your own URL.

Runner facelift: Race Directors aren’t the only ones getting upgraded…we have also enhanced the runner experience. In addition to a prettier look and feel, Runners now have access to Preferences that can be saved across race registrations to reduce keystrokes and time to register. Currently, Preferences are for Emergency Contact and Notifications, but we will be adding Giveaways and (optional) Credit Cards. Runner Participant Management (Giveaway management, transfers, team joining & management, etc) has also received a makeover for a clean, simple, and mobile-friendly experience.

New RaceJoy Release!  Version 3.1 of RaceJoy is now available for Apple devices.  In addition to a more modern feel, the new interface makes it easy to properly set up different features for runners and spectators. The release also includes an audio message if the phone is disconnected from GPS at any point (due to poor cell reception or a phone issue), and scored Race Results for Phone Trak races (when contracted by the event organizers). The Android version will be issued by October.

Market Analysis and Future Trends: From the best data we can gather, we’ve grown into the leading endurance-only focused registration company, second only to out of vendors in the space, and as we look to the future, we’ve been doing some analysis of the Registration Market.  This includes what Customers need, what types of solutions are being explored, and how the RunSignUp strategy fits into the future of the industry.


Race Director’s Resources

Symposium Videos: We released three presentation videos from the 2015 RunSignUp Race Director/Timer Symposium, complete with tremendous advice from some very seasoned Racing and Running experts.

Building a Community to Grow Your Race from Dee Stathis of the Pittsburgh Marathon
The Synthesis of Races, Stores, and Training Programs, from Andy Marsh ofPlaymakers
How Technology Enables Marketplace Differentiation, from Andy Harris ofColumbus Running Company

New Store and Add-On User Interface: We updated the interface for store and add-on items to be easier to navigate, and aesthetically nicer.

Coupons for Add-Ons and Store Items OnlyThere is a new Coupon pricing option to allow you to set up coupons that work for store and add-on items only. If you want to get really creative, you can also use the feature to enhance team fees or other fees.

More Race Director News:
Payment Processing Improvement

Clarifying Daily Reports and Payment Reports
Smaller Header of Race Dashboard
Corral Management System Slides
Race Day Tools
Multi-Event Participant Summary Report

Updated Registration Record with Link to Team
Non-Participating Team/Group Captains

Add RunSignUp Widgets in your Race or Club Website

Are you attending the Portland Marathon Event Directors College in early October?  Let us know; we’d love to catch up with you to explore some of our newer services and talk about how to make your event even better!


Partner Progress

We’ve made improvements…and more improvements to your Partner Dashboard. You now have improved search and search results, and a Compare Race chart for up to 10 races.

Also introduced this month: Heat Maps for Races and Partners to visually lay out how many people relatively have signed up within an area.



RaceJoy Raves

September saw a lot of runners (and spectators) take advantage of RaceJoy to improve
their race experience, many of them using the newly released Version 3.1. On Sunday, September 20th alone, more than 2,000 people used the GPS live Runner/Walker tracking, with 21,550 views of the home pages for those races within RaceJoy, 15,000 progress alerts sent, and 2,400 audio cheers transmitted to runners.

Fall Kickoff Sunday – a Big Race Day for RaceJoy’s GPS Tracking
2015 Altra Top of Utah Marathon, Once Again, Brings Joy to the Race
Fifth Third Capital City River Run Offers RaceJoy’s Tracking for Free


RunSignUp News

RunSignUp TV: We have a TV Station!  It rotates between customer websites, some of our own webpages, and our Real Time Map showing which races people are signing up for.

More RunSignUp Notes:

Advanced Payment Delay

USA Triathlon 1 Hour Outage

AWS Outages

Maintenance Outage on Tuesday


Stay current with all our news, updates, and best practices on Facebook and ourBlog.

May all your races run well!

-The RunSignup Team

The RunSignUp Monthly Newsletter helps Race Directors, Timers, Running Stores, and Club Officers understand how to use online registration to improve their Races and Running Clubs. We also provide updates on our registration service, RunSignUp. This service provides race registraton, race check-in, kiosks, results, running club memberships, and more.


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