We have added the Participant Report that is part of our Race Dashboard to our Partner level Dashboard. This allows partners to generate do searches and reports that span across all of their races. Note this is only for Partner Owners and Secondary Owners to protect the data. People with limited access to the Partner […]
This weekend we had more than 200 people use RaceJoy at the Richard S. Caliguiri City of Pittsburgh Great Race during their 10K and 5K events. With 60 phones tracked spectators made use of RaceJoy’s live phone tracking and every mile pace alerts, monitoring participants real time as they completed the race. This is Pennsylvania’s […]
We have added a couple of Partner level Reports to show store orders across all races. The first report shows a summary of totals. We do our best to match items in different races that are spelled the same way with the same options (so it would not match one race where you call is […]
We had a non-critical cache outage last night that caused some response time to be over 2 seconds from 4:05 AM until 5:15AM. Due to our highly available design, the only thing users would have noticed is the system being a bit slower. There were no lost transactions or availability. We are reporting this as […]
We have added simple notification to runners to let them know which Add-On items are sold out. Just set up your inventory quantity in the Add-On Advanced Settings.
A small change – we have added Import Middle Name if you have it turned on your your race.
You have the ability to set pricing on a per-event basis. This can be very powerful for Wave races where you want to have different pricing for transferring between different types of waves. Here is an example of how it is set up for one race:
We have added the capability to allow participants who have signed up for an event already to transfer into another event even if that event is full. Caution on using this option because runners might sign up for your Half Marathon to get into your full Marathon. We also allow for Events to be linked […]
September’s Top News Free Websites: they’re here! We have released our upgraded, free Websites for Races and Clubs. These sites are dynamic, flexible, professional, and created automatically in your Race or Club Wizard. Beyond that, they are fully optimized for Mobile, and work well with the updates to Facebook Mobile Pages. Customize your page with […]
We now give race directors the option to turn on the ability for team/group captains to create a team/group. You set this up in the Advanced Settings part of Team/Group setup: When this is checked, then a button will appear on the Team/Group page as seen below:
We have added the option to place any RunSignUp Widget into a Race Page of your RunSignUp website. This can be convenient for lots of purposes – like highlighting some other races on your website, or putting a calendar of races on a Club website. To set this up, just go to a page you […]
At RunSignUp, we’re technology nerds. We love thinking of – and then creating – fancy new features and functionality, but in a vacuum that technology is useless. Andy Harris from Columbus Running Company gave a great presentation at the 2015 RunSignUp Race Director/Timer Symposium on harnessing technology options to make your race stand out. Topics covered […]
Vantiv, our credit card processor for Advanced Payment accounts had delays in their batch processing yesterday that resulted in us being unable to execute funding instructions before 6PM. This will result in a payments that daily payment customers would expect today to be made tomorrow. Today’s ACH initiation will include the transactions that should have […]
As stated in our Registration Systems Market Analysis, we do a bi-annual internal meeting to discuss how we have done, and plan where we are heading. We thought we would share our current view on what is happening in the registration market in several areas: Needs of customers Types of solutions What is happening with […]
We have updated the interface for store and add-on items to be much easier to use and nicer to look at! At the right is an example of what an item would look like on a phone. Below are some other examples. One recommendation is to put an image (or not) for each item so […]
We have added a report under Participants -> Summary that shows the number of participants and the race profit for each event (on right), as well as a summary table (Below).
Here is a quick overview of the various race day tools including: Registration Kiosk and Expo Mode Results Kiosk Results Page Participant Lookup Live Leaderboards
Matt Avery just did a presentation on the Corral Management system. Let us know if your race could make use of corral management.
RaceJoy had a big turnout this weekend with four key races in the North East: Fifth Third Capital River Run Rochester Marathon Newport Liberty Half Marathon Detroit Women’s Half Marathon We had more than 2,000 people use RaceJoy for its GPS live runner/walker tracking on Sunday, September 20. RaceJoy’s app was well used, with 21,550 […]
We have released the same website capabilities for Clubs that we recently released for Races. All of the existing Clubs were automatically updated. The new design brings a number of benefits: Facebook Header Look. We evaluated a number of options and settled on a familiar look – the Facebook header style with a nice cover photo […]
We have tried to improve the amount of useful space on the Race Director Dashboard by consolidating the top headers. Before: After:
There have been outages on Amazon AWS, our cloud infrastructure provider, this morning. This has caused some delays in completion of transactions and notification to customers. The good news is that unlike other systems with less fault tolerance built into them, RunSignUp stayed up the entire time.
We have added some Holiday Themed Cover Images for your Race Websites:
We are a very open company (with things like public annual and availability reports as well as public roadmap), and we thought we would share some analysis we have done as well as general thoughts on the future size and direction of the registration market. We do a biannual planning meeting (we start one on Monday) where we […]
RunSignUp will be unavailable for 1-2 minutes between 3:45-4:15AM Eastern on Tuesday, September 22 to do a database upgrade. We apologize for the inconvenience.
First Road Race to Offer Free GPS Phone Tracking, Alerts and Cheers September 17, 2015 – Lansing, MI – Race organizers of the Fifth Third Capital City River Run, to be held on September 20, 2015, are providing participants and spectators an innovative tracking experience through RaceJoy, a RunSignUp product. RaceJoy is the leading GPS […]
We have updated the Profile page and all the associated pages to the new website look and feel. The major feature advance we are introducing is the idea of Preferences. Currently we have preferences for Emergency Contact and Notifications. We will be adding Giveaways and Credit Cards (which will be optional). These get stored automatically […]
We have a TV station – https://runsignup.com/tv. It is pretty simple actually. It rotates between customer websites and our Real Time Map showing which races people are signing up for and some of our own webpages. They change every 10 seconds.
We have introduced Heatmaps for Races and Partners (folks who manage multiple races). Here is an example of a small Race Series Partner Heatmap: You can see the cities where they have races and how many people relatively have signed up from each area. The Philadelphia area is hot (pun intended) for them. As you […]
Organizers Offer RaceJoy for Second Year, Delivering an Innovative Race Experience September 14, 2015 —Logan, UT — The Altra Top of Utah Marathon, a Top of Utah Runners event, to be held on September 19, 2015, is once again offering RaceJoy, the leading GPS tracking application from RunSignUp. Race organizers offer RaceJoy for its participants […]
At our 2015 RunSignUp Race Director/Timer Symposium, Andy Marsh from Playmakers shared his view of the synthesis between Races, Training Programs, and Running Stores: We’ve shared our philosophy of the Running Community before; that the running community is made up of tens of thousands of micro-communities that overlap – races, running clubs, running stores, timers, as […]
USA Triathlon will have a one hour outage on Sept. 30. They will be performing a network upgrade starting 9/30/2015 at 11pm until 10/1/2015 at 12am Mountain Time (1 hour in duration). This means our automated mechanism for confirming USAT memberships will not work during that time.
We have added some nice features for Partners with multiple races to give them better visibility across those races. Compare Races allows you to pick up to 10 races to compare on a single chart. This is on the Dashboard -> Compare page at the bottom, and you will be able to pick any mix […]
RaceJoy has just released a new version for Apple devices! The new release, version 3.1, rolls out many awesome improvements with new login flows, screen formats, user tips and GPS disconnected audio alerts. We are super excited by these new improvements and think you will be too! Upon entering the app, you’ll immediately see a […]
We have added the ability to select from our library or upload your own Cover Photo for your Race Website as part of the Race Creation Wizard.
We have extended our new Race Website capabilities to participant management to give your runners a clean, simple experience. Runners can look themselves up in the Find a Participant page on your race website (remember you can hide information or just put in a name search so no information shows). When you click on the […]
Facebook announced a new layout for Facebook Pages on Mobile: “(We’re) updating Pages to help businesses build mobile presence and communicate with customers more easily. Call-to-action buttons bring a business’s most important objective to the forefront of its Page.” Races that use RunSignUp just need to run on the RunSignUp App and you will have the […]
We are pleased to announce an update to the payment schedule for those races that use our Advanced Payment (Weekly) options that will get more of your race proceeds to you sooner. We are moving the payment date to Tuesday from the current Monday schedule so we can forward more race proceeds to you including […]
There are several ways to make use of the new RunSignUp Race Websites with your own URL, and we will be introducing more over time. If you do not have a URL, then you can use the Short URL capability in RunSignUp to set up a URL like “RunSignUp.com/MyRace”. The Farragut Half Marathon (http://www.farragut131.com/) has used another […]
As we transition all of the pages for the new Race Website, we have also introduced the ability to use the new Color Customization to widgets. During the transition period (until around the end of September, 2015) the old color styling will also be available for older pages. During the transition period, if you want […]
You can now customize your Race Website with custom colors in addition to the 6 standard themes we give you. But be careful you don’t wind up with wacky looks like the one on the right! Go to Race Page -> Race Theme. There is a new button to Add Custom Color Theme: When you […]
Mollie Bickel is our number one reader of this blog! Thanks Mollie! Here’s a picture from a few years ago…
Are you proud of your race website? Your Race Website is important. It provides your year round public image, providing important information to your runners and a way to attract new runners. But building and maintaining a nice looking, modern, mobile-centric website is hard and expensive. RunSignUp just made it FREE. Most races can not […]
We just released a bunch of refinements to really make the sign up process “Mobile Native”. This means everything is optimized for a great mobile experience. Minimize Typing For example on the right when you enter the ZipCode field the full number keypad appears to make it easy to enter. Also as you enter the […]
We used to give races the chance to add Custom Sections to the race info page. With the new Race Website upgrade, Custom Sections can now be Custom Pages as well. You can see how to make that upgrade here. This is now accessible directly from the Race Dashboard as well as in the Wizard.
We have added some big refinements to allow race directors to customize how runners can manage their add-ons. This let’s a runner remove an item (note there is not a refund for these), and buy additional add-ons (if they remove items and buy other items in the same transaction they do get credit for the […]
You can now hide pages in your race website from the Race Page -> Menu Order page on your race dashboard. This is useful if you had a store, but no longer have items to sell. It also allows you to work on a page for your website and not make it available on the […]
We have added a new Event Table on the main page of your Race Website for quick navigation and highlighting your events. Note you can change the order in which things are displayed on the Race Info page by clicking on Race -> Layout and moving sections up and down and then clicking Save at […]
For runners who are on relay teams, it is now simple for them or the race director to get from their registration page to the team they are a part of. The team name is included and it links to the team page. This is especially convenient for Partners who have race series with many […]
We continue to make improvements to the New Partner Dashboard. Improved Search. We refined the search capabilities of the search bar to improve the ability to find participants. We also expanded the date range to all dates, which can be refined in the search results screen shown in the next section. Improved Search Results. We […]