RunSignUp Quick Hits Volume 3

Back by popular demand for the third year in a row, Sales Lead Bryan Jenkins took the RunSignUp Symposium attendees through 22 of the most missed and underutilized features on our platform. We have them collated here – take a look and see what you could use!

Update: You can watch this presentation here!

1) Participant Search Box

Need to find a participant quickly? Instead of navigating to the participant report first, there is a search bar at the top of each page of your Dashboard. Just type in a name, bib number, email, or even Registration ID.

2) RaceInsights Tips and Tricks

Dashboard Graphs Secure Access

Selecting the information you want to appear in your dashboard with the stat chooser

Drilling into Source Info

Overview and Navigation

3) Quick Multi-Race Access/Editing

If you have multiple races, sometimes you want to switch between races on a single page. Perhaps you are adding coupon codes across multiple races and want to do that on all 4 of your races.

Blog: View Races Options

4) Auto-Applied Coupons 

Generate a URL that automatically applies a coupon discount at checkout

Blog: Shared Coupon ReportShared Coupon Report

5) Strike Through Pricing

Use Strike-Through Pricing to highlight special deals or price changes and provide a stronger call to action to register immediately.

Race > Registrations > Dates, Pricing, & Options – Strike Through Pricing


Strike-Through Pricing 

Strike-Through Pricing for Event Grouping

6) Event Display Options

Make a specific event or package stand out with logos/buttons to encourage registration in your premium or priority event.

Race > Registration > Event Display Options

Example: Night Nation Run


Highlight Events During Registration

Customize Event Details on Race Websites


7) Reserved Entries

Allow runners to register for an event that is (technically) full, without manual processing of payment and data import. You can customize the entries and set specific events, prices, and cutoff dates – this is a great way to handle deferrals, discounts for a specific group, or for a specific team.

Participants > Reserved Entries

Blog: Reserved Entries

8) Importing Previous Data

Import previous data via spreadsheet, include Registration Date! Very important with CRM advancements. 

9) Fast Registration Options

Use caution to ensure you’re collecting needed information, but within a specific date range (i.e., late registration) it can be helpful to capture more mobile registrations with a simple registration path.

Race > Registration > Fast registration options

Blog: Fast Registration Options

10) Automated Emails (Registration Follow-up )

We have a few automated emails for things like incomplete registrations & RaceJoy. Turn these on to cut down on manual notifications sent to runners. Our newest automated email is for registration follow-up emails, which is a drip campaign out to registered participants highlighting things like fundraising or referral rewards.

Email Marketing > Automated Emails -> Registration Follow-up


Automated Emails
11) MailChimp

Connect your RunSignUp participant database with your MailChimp lists.

We offer a direct connection via Promotion > MailChimp  as well as MailChimp Export Options Participants > View Participants > Export Options

12) Swag Rewards

Offer participants gear for referring friends, just like our original referral rewards, we generate unique urls for participants to share with their friends and track how many referrals those participants generate.

13) Capacity Based Pricing

Set up pricing by event size i.e. first 25 registrations are $25
Race > Registration > Dates, Pricing & Options > Click on Pricing Based off Event Size

14) Financial Event Summary Table

A rough estimate of numbers per event that can be used to demonstrate basic race financials to non-accountants.

Financial > Summary > Transactions > Event Summary

15) Shopify Integration

Connect your current shopify store with RunSignup.

Race > Giveaways/Add-ons > Shopify

16) Facebook Custom Audiences

Quickly export race data into the necessary format to import into Facebook Custom Audiences. Select the audience type you want and export.

Promotion > Facebook Custom Audiences
Webinar with great content on FB custom audiences

17) Giveaway Inventory

In addition to having the ability to track the inventory on your giveaways, we have a giveaway projection tool that will help you plan how many giveaways to order based on previous orders.

Race > Giveaways/Add-Ons > Giveaway Inventory

Blog: Giveaway Inventories

18) Giveaway Reports

View your Giveaway Report by males and females.

Reports > Giveaways/Add-Ons > Giveaway Report

Blog: Male/Female Giveaway Reporting

19) Misc Settings

Looking for something that doesn’t seem to fit anywhere else on the dashboard? It’s probably in Misc Settings; for example, for events that are not actually races (like a Symposium!) you can customize the wording used throughout your site.

Race > Race Page > Misc Settings

20) Bib Ranges

Set errors to trigger if bibs are being assigned that fall outside of the bib range for your event(s).

Go Race Day > Bibs > Bib Validation – General Options


Bib Validation

Bib Assignment – Multiple Ranges

21) Repeat Participant Reports

See how many (and who) of your runners from previous years have registered again…and see who has not so you can target them directly.

Participants > Marketing Reports > Repeat Participants

Blog: Repeat Participants Report

Blog: Heatmaps for Races and Partners

22) Loyalty Program

Reward runners from previous years, volunteers, or any other specific group by offering early registration…matched directly on personal info, so there’s no password to be shared around.

Race > Registration > Loyalty Program

Blog: Loyalty Program for Priority Registrants

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