Re-Live the Symposium: Marketing Panel

We captured some of our favorite presentations from the RunSignUp Symposium on video and will be gradually sharing them with all our customers and friends. We posted about RaceDay Scoring earlier today, but up first in our set of sessions led by non-RunSignUp industry professionals is our Marketing Panel. This session was run by Ryan […]

RaceDay Scoring from the RunSignUp Symposium

The development of RaceDay Scoring is rolling along, and one of the highlights of this year’s RunSignUp Symposium was being able to share the progress with so many experienced timers. For those of you that couldn’t make it to the Symposium, you can catch up with RaceDay Scoring on Youtube! Intro: RaceDay Scoring & RaceDay […]

Enable Fundraising, Donations, and Charities at the Event Level

Many races have multiple charity partners and complex fundraising set ups. RunSignUp’s integrated fundraising and donations solution is now even more flexible with the ability to enable fundraising, donations, and charities on a per event basis. In this use case, the race has a 5K and 10K, as well as charity bibs for each race. […]

RaceInsure to Offer Race Event Cancellation Insurance to RunSignUp Customers

Moorestown, NJ and Worcester, MA – RaceInsure and RunSignUp announced today an offering designed for races to protect them in the event of cancellation due to weather and other extreme conditions. RaceInsure is a distance running and walking race cancellation insurance program that was built by race directors, for race directors. The insurance is simple, and […]

Relay Team Tracking: RaceJoy Announces Industry Innovation

RaceJoy has released a new version that introduces its latest innovation for tracking relay teams at running and cycling events. Key improvements include the ability for manual check-ins, new login screens, team performance monitoring, and more fine tune controls for the user.  These are in addition to recent advances like Store and Forward of a […]

Multi-Race Bundles UI Update

We have released an exciting update to our Multi-Race Bundles feature. The display of the Multi-Race Bundles has been redesigned on both the race website and registration form. This update makes reading and understanding the bundles much easier. The event tile now features a special “Bundle” tag that only shows for multi-race bundles. Bundle details are […]

RunSignUp CRM: Presentation Slides

ICYMI: We’ve been talking a lot about CRM. What is a CRM for Races? RunSignUp CRM Vision RunSignUp CRM Offering Why a Race CRM? Our CRM Session was our most over-crowded of the Symposium (sorry to those of you on the floor!)…and also one of the few that were not recorded. Never fear: for those […]

Vantiv Transaction Problems

One of our payment providers, Vantiv, had a full outage on Saturday morning from 6:48AM until 7:52AM Eastern. This impacted any registrations that were for races that used that back end payment processing. People trying to register during this time saw an error message and hopefully tried again later in the day. We are working […]

Presentation Slides from the 2018 RunSignUp Symposium

For reference, we have published the slides from several of the presentations from the 2018 RunSignUp Symposium. We’ll add to this resource as we get more – thanks to all our fabulous presenters! RunSignUp Keynote, Bob Bickel (RunSignUp)   Branding and Creative Event Activations, Ryan Callahan (Runhouse)   Advantages & Challenges of Youth Events, Gary Kutscher […]

RunSignUp Awards 2018 Community Grant

RunSignUp Awards 2018 Community Grant RunSignUp, the leading technology provider for races, has announced the awardees of the 2018 RunSignUp Community Grant Program. The Community Grant program is a giving program began in 2016 to provide a financial contribution to endurance-related nonprofit organizations. In 2018, the organization received 162 highly deserving charitable organizations. A team […]

RunSignUp and ROAD iD Take Race Day Safety to the Next Level

Moorestown, NJ – As the industry’s top race management platform, RunSignUp is thrilled to announce an exciting new initiative with ROAD iD, the leading provider of wearable ID products. The two companies share a common mission to promote active, healthy lifestyles through training and participating in events, and this program will allow RunSignUp participants to […]

RunSignUp CRM Offering

See more on CRM: What is CRM for Races RunSignUp CRM Vision Why a Race CRM? This blog covers the new CRM capabilities RunSignUp is rolling out in addition to all of the tools and functionality we have today to enable races to manage and grow their races by leveraging the complete lifecycle tools we […]

RunSignUp CRM Vision

See more on CRM: What is CRM for Races RunSignUp CRM Offering Why a Race CRM? One of the original concepts of RunSignUp was that we would have a single place where your race could interact with participants and make that easy for race directors to manage their participants and grow their races. In essence, […]

What is CRM for Races?

See more on CRM: RunSignUp CRM Vision RunSignUp CRM Offering Why a Race CRM? CRM, or Customer Relationship Management, is a term that has been around since the 1990’s when Siebel used it to position their software for sales organizations. Today, CRM has become a hot topic for races who are looking to maximize their […]

Donation User Experience Update: Part 5

This morning we released part 5 in our Donation & Fundraising redesign. The release focuses on usability updates to the fundraiser/charity pages and pop-up windows. Highlights include: Usability and interface improvements to the fundraiser/charity pages. Larger fundraiser image Re-organization of the donation meter and top donors into a consistent side bar. Updated pop-up design that matches […]

RunSignUp Gears Up for Sold-Out RunSignUp Symposium

Moorestown, NJ – Registration for the 5th Annual RunSignUp Symposium that kicks off in Philadelphia next week has reached capacity. This is the first sellout for RunSignUp, the leading technology provider for races in the US.  The 2018 Symposium opens with a reception on Monday, July 16th and is followed by two days of educational […]

RaceJoy’s Latest Release Provides Complete Control Over App Sounds

Have you upgraded your RaceJoy app? A significant part of what RaceJoy offers participants on race day involves the use of sound to add to the race day experience – from audio cheers sent by family and friends to live progress updates with information like pace and estimated finish time, competitor progress alerts, race news […]

Shopify Integration

Shopify is now integrated with RunSignUp for races. This means races can sell items from their Shopify stores directly in their race registration path. The initial release automatically creates Add-Ons in RunSignUp based on items in your Shopify store. The store item name, description, image, variants and inventory are automatically imported. In a release coming […]

Q2 2018 RunSignUp Results

We do a quarterly update on how things are going with RunSignUp (2016, Q1/17, Q2/17, Q3/17, 2017, and Q1/18). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem to like! Looks like we are going to sell out the RunSignUp Symposium – July […]

Diversity

Over the past month, Curtis Vollmar – a former employee of RunSignUp – has made several statements and posted videos on social media about RunSignUp and his termination of employment.  We strongly disagree with Mr. Vollmar’s statements about RunSignUp and the cause of his termination and they are in no way representative of RunSignUp’s business practices […]

Facebook No Longer Allows Auto-Posting of Progress Updates

RaceJoy is no longer able to support participants posting progress updates on their Facebook walls due to changes in Facebook’s policies. Previously, participants could choose to have their progress updates posted real-time on their Facebook wall as they crossed milestones along the course that included their pace and estimated finish time. As part of the […]

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