Technology Partner Program

Update 2020: This program is no longer available. Technology partners can still use our open API. We have launched an enhanced Technology Partner Program. We have over a dozen applications that integrate with RunSignUp via our Open API. This new set of capabilities provides race directors and timers an even more integrated approach to using […]

Tech Notes – How to Integrate your App with the Club Member API

This is for advanced users who want to integrate an existing (or new) application with our Club API. The main purpose is for an application to sync data associated with members of a club with the external application. We are currently working with a club who uses a training application that needs to sync with […]

More Flexibility in Displaying Club Members

We have added some more options to the Information Sharing tab for Running Clubs. Clubs can now chose to have: No list of members List of Members by name (the first screen shot below) Search box to find members by entering a name (the second screen shot below) We find having a public listing is […]

Partner Financial Reports

One of the major features of RunSignUp is the ability for us to have Partners who help race directors with using the system. Our biggest set of partners are Timers, who use us for multiple races and enjoy the ability for them and the race director to collaboratively work on the race. This means things […]

Financial Reporting for Races – Complete Guide

The Financial Summary page contains both a high level snapshot of the finances for your race, as well as a number of ways to drill down into the data.  We also try to provide Spreadsheet downloads that are helpful for reconciling. This blog post will cover everything from top to bottom. Here is a video, […]

Edit Questions Responses

We have now added the ability for runners and race directors to easily edit the responses to Custom Questions that are asked during registration. This is particularly useful for races, clubs and other technology partners who need to keep accurate information over a period of time, or are feeding other important databases and applications. NOTE: […]

Even More Customized Questions

We have extended the ability to ask Custom Questions during registration to ask for specific types of information: Date Phone Number EMail Address Whole Number Positive Whole Number Decimal Number This assures that when a runner is answering a question, they fill in the right type of information. The Date Function is nice because it […]

Full Transaction Detail Feature

We now offer the ability to click on a transaction id and see the details behind the entire transaction. This allows race directors to see all registrations that were registered together as well as any donations and additional purchases. Clicking on the transaction id shows you full details of the entire transaction. The RunSignUp team […]

Time Formatted Custom Questions

We have added a time format for custom questions. This is very useful for races asking for an estimated finish time. Just click the new button as in the example on the right. This will automatically insert the question into the registration with all the formatting and validation (you can’t enter 17:89). This is what […]

Moving to Direct Payments

Our new Direct Payments system has become the preferred method for race payments.  It gets the money into your bank account quicker, is more automated, and it is the direction the credit card industry is guiding the online registration business. See RunSignUp Payment Details for full instructions on how to set this up for your race […]

Club Open API

(Geek alert!) We have just released an extension to our Open API to include Club Membership access. This gives other software providers as well as advanced customers access to Club Membership information from their application. For example, another registration provider could now offer a similar capability to our discount to club members. While some might […]

No Advertising and No Spam

Several races have asked us recently for help in marketing their races.  We offer a number of ways for races to help promote themselves (like giving you free email marketing, providing natural search, Facebook and Twitter integration, the best Mobile reach, integration with Google and Facebook advertising, Coupon integration with sites like Groupon and Living Social, […]

RunSignUp Optimizations for Web Traffic

RunSignUp provides races with 4 major ways for races to get the most traffic to their website. 1. Your website! Yes, nearly half of the traffic for registration on RunSignUp is coming thru widgets that are actually on other websites. Having your own website is simply the best way to build YOUR brand and get […]

RunScore – RunSignUp Integration Feedback

This is from Kei – one of the RunScore gurus! “I have had so much enjoyment working with RunSignUp on several of my latest races. The integration of their API with RunScore is great. Extremely easy and robust. I log on to the race in RunScore and am asked if I want to keep “Sync with Server” active. […]

Event Transfer API

We added an Event Transfer API: https://test.runsignup.com/API/race/:race_id/switch-participant-events/POST. This allows our technology partners to make more transparent syncing between their application and RunSignUp. This works by creating a brand new registration for the registrant and removing the old registrant, so a new registration id is generated.  Also, only the basic information is copied over to the new registration. […]

New Donation Reports

With the recent release of the new Financial System, we have made a number of enhancements to the Donations Reports. Simplified Summary Simplified Multi-Charity Report Analysis of donation range Powerful Searching Comprehensive Reporting CSV Download Now it is simple to create reports to the multiple charities your race may be helping to raise money for […]

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