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As has been the case for the past 2 years, Q1 was impacted by Covid. We saw drops in the number of new and renewed event creation in December and January, with recoveries in February and March as case counts dropped. We also saw some hesitancy by participants and attendees to sign up too early […]
We recently announced a migration of Lightbox registration customers to the RunSignup platform. Lightbox – RunSignup FAQ Why is Lightbox partnering with RunSignup? We have always been focused on how we can help our customers. After analysis of all of the features that RunSignup has in their platform, we made the decision that we would […]
Lightbox will be migrating all customers to the industry leading RunSignup platform this year Waltham, MA and Moorestown NJ – Lightbox Technologies is partnering with RunSignup to migrate their race registration customers to the RunSignup platform this year. Lightbox customers have been contacted and a joint Lightbox – RunSignup team is working on helping customers […]
Below is a an overview and product demo of RaceJoy’s key features. RaceJoy is RunSignup’s mobile app for endurance events giving real-time updates and interaction for participants, spectators, and race organizers. Events using RunSignup’s registration receive discounted pricing through certified providers and have the added advantage of seamless integration with registration data, event information, and results. RaceJoy is available for on-site defined course events, virtual race anywhere events, and challenge events.
You can now create milestones and award badges to Fundraising Teams! There are three types of milestones and badges for teams: Amount Raised Number of Donors Number of Team Members Navigate to Fundraising >> Team Fundraisers >> Team Fundraiser Milestones and click Team Fundraiser Milestones set up milestones and badges for teams. Click Add Milestone […]
U.S. Masters Swimming Membership Support RunSignup continues to strengthen integrations to sports organizations with our new rollout of real-time membership validation for U.S. Masters Swimming (USMS). USMS has nearly 60,000 members that train together and compete in sanctioned events. With our new integration it is even easier for USMS members to register for events and […]
RaceJoy UI Refresh in Progress RaceJoy, RunSignup’s mobile app for an interactive race day experience, is in the process of having its user interface updated. RaceJoy is widely used by RunSignup’s running and cycling events across the country and offers participants and spectators real-time updates and interaction for both on-site events and virtual race anywhere […]
We have been doing the race registration market analysis every 6 months for many years. Last September we stated things were returning to normal, only to be interrupted by the Omicron wave which impacted numbers in December thru March. We will dive in more below. Update Note: We announced the acquisition of the Lightbox Registration […]
I just wrote a blog for Founder’s Corner that talked about our Open approach. One of the key elements of our approach is having an Open API. This provides a way for other software programs to interact with data on our platform. For example, it allows a timing software vendor to download all participant information […]
We will be rolling out new pricing to process transactions on our platform on May 1st for all new and renewed races, ticket events, and clubs. The price change increases the cost to process a transaction from $1.00 per transaction + 5.8% of the transaction value to $1.00 per transaction + 6% of the transaction […]
Today’s topic on Founders Corner is about having an Open strategy to technology and business. Like other topics, this is one of the foundational elements of our strategy at RunSignup. In fact, one of the reasons I wanted to create the company was the closed business and technology approach registration vendors were taking – and […]
There have been books, movies, and webinars about a phrase that you may or may not be familiar with — leading from the heart. In the world of business, it’s sometimes used to remind people that there’s little to no room for “heart” in the workplace. Of course, it’s our experience – especially in the […]
We are excited to announce our newest team member, Sarah McMahon! Sarah is joining us as a Sales Development Representative for GiveSignup. She will be responsible for identifying and contacting potential sales leads, leading demos, and expanding relationships with existing partners. To welcome Sarah to our team and to give her the opportunity to tell […]
Rowan University Students Create Mobile Timer App RunSignup continues its partnership with Rowan University by working with its talented computer science students through the university’s Computer Field Experience course. As part of this program we sponsored two 6-student scrum teams that were tasked with planning, designing, and implementing a solution based on RunSignup’s project specifications […]
GiveSignup | RunSignup is seeking an Account Manager to join our team! This position has the opportunity to be based in our Richmond, VA, office or remote. This is a great opportunity for a talented and passionate individual who wants to work in a tech savvy, highly effective account management environment in the nonprofit and […]
We have released a set of enhancements to our Voucher System. Vouchers are a powerful alternative to coupons, and helpful for customers transitioning to our platform that need to give monetary credit to participants to use on future events. This release adds features around being able to use the full credit across multiple events, and […]
We are excited to announce our newest team member, Carolyn Beck. Carolyn is joining us as an Accounting Clerk and (among other accounting tasks) will be assisting with customer finance support questions, and payment conciliations, new customer applications, and customer chargebacks. In other words, helping out finance team provide the best support possible to all […]
Pedal event fundraisers are a fun and creative way to bring supporters together for an indoor cycling event that can easily offer both in-person and virtual options. With RunSignup’s free tools including free Email Marketing, free websites, and integrated fundraising and donations, nonprofits can raise more and engage supporters with a unique and creative pedal […]
TicketSignup has a lot of fancy features to enhance your event website and promote your event, but we know that the most important thing is for you to be able to sell tickets, fast. If you have a simple setup, you can get your event up and ready for sales in just 5 minutes. This […]
We were thrilled to introduce FREE Email Marketing for every organization that hosts events on GiveSignup, TicketSignup, and RunSignup. Email marketing is tailored to your event needs, from marketing and promotions to pre-event and post-event communications. This free tool will give your organization, nonprofit, or small business the power to send emails across all your events and […]
We are predominantly runners, cyclists, swimmers, orienteerers, hikers, and triathletes… but we like to have a little fun with team sports, too. For years, March Madness has been a chance to engage in some friendly competition with our friends, partners, and customers, and we are excited to see which customers have all the inside information this […]
I got spurred to write about this topic on Founder’s Corner about Continuous Improvement by an email from a customer yesterday: Hi Bob, my name is Tom Gifford and I am the Race Series Director for the East Shore YMCA. We are in Harrisburg, PA. I have been using RunSignUp since 2015 and I wanted to […]
You can now reward your fundraisers with badges for achieving fundraising milestones beyond amount raised. There are 5 new milestone and badges that you can set up to reward your fundraisers: First Donation Received Number of Donations Received Team Member Team Captain Facebook Fundraiser Enabled Each milestone has a default badge or the option to […]
You know your event is awesome, and now it’s time to spread the word and sell more tickets. If you are familiar with the marketing tools on RunSignup, you’ll find a lot of overlap here. Successful strategies for marketing your ticket event rely on branding, easy communications, and social connections. 1. Free Websites What is […]
We are excited to announce our newest team member, Scott O’Hara. Scott is joining our RaceDay Development team in Florida, joining us as a Mobile App User Interface Developer to update the user interface and experience for our Android and iOS products. To welcome Scott to our team and to give him the opportunity to […]
Last week on Founder’s Corner, I talked about our 3 sets of virtuous cycles that make up our Guiding Principles. Today let’s talk about $Money. A subject a lot of people shy away from. I’m not good at analogies, but let’s call money equivalent to the water in a river. So it is worth talking […]
This is the initial post for the Founder’s Corner Series. It is fitting, because this is what we use as our core set of principles. Almost every decision we make can come back to this as a root set of principles to guide what the decision should be. We have had these in place since […]
I’m starting up this series of blog posts to share the reason behind what, why and how we do things at our company. As we are growing, we have more and more new employees and more and more new customers. A couple of days ago I found myself trying to explain a bunch of things […]
Join us for this recorded webinar where Crisp provides an overview of the RaceDay CheckIn app for efficient processing of participants and volunteers. This session will cover the available features and will walk through the specific steps to take to set up the custom settings for your event. The RaceDay CheckIn app is a free […]
Your organization can now get FREE Email Marketing across all of your events and contacts on GiveSignup, TicketSignup, and RunSignup. Free Organization Email Marketing gives your organization the power to send emails across all of your events and contacts from a single dashboard. While we will be building many more features for Organization Email Marketing […]
With the introduction of TicketSignup earlier this month, we’ve had an influx of questions from customers, including the most basic one: what type of events use TicketSignup’s Ticket Events instead of RunSignup’s Registration Events? The answer is: many! Ticket events include everything from corn mazes and holiday light shows to luncheons and free events. This […]
New: RaceJoy Participant Split Export & Route Replay In response to participant requests, RaceJoy now offers the ability for finishers to export their finish data and view the route they completed. Previously, the data and route replay capabilities were only available for timers and race organizers on the backend of RaceJoy. Participants request their personalized […]
Start 2022 off right. Join us to review the renewal process (and any cleanup that may be needed from the last two years), then get a refresh on participant management options and best practices. This webinar with Larry and Herman covers: Renewing your events Self-serve participant management options Refund, deferrals, and transfers Bulk participant management […]
Text “H1013” to 49514 on your phone right now. It takes you to the ScottCoffeeRun Homepage. Or any of these: “D1013” – Takes you to the Donate Page“P1013” – Takes you to the Photos Page“R1013” – Takes you to the Results Page“S1013” – Takes you to the Signup Page“V1013” – Takes you to the Volunteer Page And […]
We attended the RunningUSA 2022 conference in Orlando this week. It was great seeing so many old friends and being physically present with others who care about the endurance community. We thought it was worth a recap of highlights, areas for improvement, and to clear up some misperceptions. The Good Stuff There were nearly 500 […]
RaceDay Scoring for Multi-Sports: Timer Training The recorded training session below is for Timers using RaceDay Scoring to score events. It covers the basics on using RaceDay Scoring for multi-sport events, such as triathlons. The key topics covered included: Course Anatomy Start Time Options Relay Teams Top Finisher Categories Note that this session is ideal […]
Join our guest speaker, Porter Bratten from Orca Running and Evergreen Trail Runs, to learn more about what it means for a race organization to go carbon neutral – or at least, reduce your carbon footprint. He covers: Why he chose to take on the goal of carbon neutrality for his events New products and […]
Next-generation email marketing is here! Get a look at the new Email Builder with out of the box and custom templates, dynamic data replacement tags, and more. As always, email marketing is free, and Email V2 includes: Free unlimited email sends Free unlimited email contacts Upload your contacts AND custom information Choose from default Participant contact lists Design […]
On Monday, we introduced TicketSignup, our new offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. Yesterday, Bob & Bryan sat down to walk through the key features of the platform and how you can get started today. Join them to learn: How […]
This is one of series of blogs we’ll use to break down key endurance industry trends we saw in 2021, and evaluate what they mean for race directors as you prepare for 2022. You can find the full report (and more resources) below, along with additional blogs on the topic. >> How Much Was Race […]
Volunteers are the backbone of events. Join us for a look at the free volunteer management platform that’s included within every event dashboard, including task setup, communication tools, and reporting. Then, learn how to track the status of your volunteers on race day with volunteer check-in within the RaceDay CheckIn App. This webinar with Whitney […]
We are excited to announce our newest team member, Kayla Cywinski. Kayla is joining the GiveSignup | RunSignup team as a Sales Representative working with current and new customers to help them expand their relationship with GiveSignup. To welcome Kayla to our team and to give her the opportunity to tell her story, we spent […]
We are excited to announce TicketSignup, an offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. TicketSignup provides event directors with all the tools you need for a successful event, including free email marketing, free websites, integrated marketing tools, and an event day […]
RunSignup is proud to announce TicketSignup, an offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. TicketSignup provides event directors with all the tools they need for a successful event, including free email marketing, free websites, integrated marketing tools, and an event day […]
This is the first in a series of blogs we’ll use to break down key endurance industry trends we saw in 2021, and evaluate what they mean for race directors as you prepare for 2022. You can find the full report below. How Did 2021 Race Participation Compare to 2020? This is the good news. […]
At RunSignup and GiveSignup, we are product-led, meaning our focus is on continuously improving our technology for our customers. So where are we focusing our development resources? What has been recently released, and what is coming soon? Join Allison and Bob for a comprehensive update on the 2022 product roadmap, including the following key updates. They cover: […]
Introduction to RaceDay Suite Events using RunSignup’s registration have the added advantage of being able to use a full suite of Race Day technology tools to help increase registration and sponsor revenue, create race day efficiencies, and improve the overall experience for participants, spectators, and volunteers. This recorded webinar provides an introduction to RunSignup’s RaceDay […]
Our annual RaceTrends Report is here, breaking down the participation numbers and industry trends in 2021 to help you make better predictions and more successful decisions in 2022. We’ll be breaking down the numbers in a series of blogs over the next few weeks, but you can also dive right in now! Today’s webinar reviewed […]
We have added an easy email list creation from the registration Participant Report. This allows you to create a report with the filters that you want, and placeholder data tags information you need for your custom email. This example report shows fields for a results link from last year’s race, as well as the number […]
In addition to giving each event an unlimited contacts and unlimited sends full capability email system, we provide a couple of powerful features to manage unsubscribes. Marketing and Transaction Email Accounts We provide each event with two accounts – one for marketing and one for transactional emails. This allows you to send maybe too many […]
