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One of the most powerful features of having a fully integrated email system in our platform is being able to craft emails with placeholder tags that customize each individual email with things like name, CheckIn QR code, past donation amounts, and many more. There are multiple ways to access placeholders, and multiple ways to use […]
Bryan Jenkins returned to the screen with a (renamed) perennial favorite: a rapid-fire review of all the key settings and features that customers frequently overlook. With 75+ items, there’s something for everyone! Find something you want to learn more about? Check out the (many) resources below. More Resources…. Managing Your Race Single Sign On On […]
Timer Survey Debrief Below is a recorded webinar where we cover the recent findings from the 2021 timer market survey. Some key findings include: General Timer Business: 55% of timers have another job. 42% of timers have a different full-time job. 78% of timers provide services beyond timing. 2021 Trends: 62% of timers added new […]
RunSignup is excited to announce the launch of next-generation Email Marketing for endurance and peer-to-peer fundraising events. Send unlimited emails, upload unlimited contacts, personalize email with custom and event replacement tags, and design beautiful emails with the new Email Builder. This first release contains a number of key features including: Free unlimited email sends Free […]
GiveSignup | RunSignup announces the 2021 Alan Jones Timer Award winner, Mary Anderson, founder of Anderson Race Management located in Eagan, Minnesota. The Alan Jones Timer Award recognizes an individual race timer who has shown exceptional efforts and who has had a significant positive impact on the endurance race industry. Anderson’s 28 years in the […]
With spring race season on the horizon, Q1 is the time to learn and prepare. From the January through March we have a series of webinars and certifications for race directors and timers, all focused on technology updates and what you need to know as you head into your season. If you cannot make a […]
As work through our data for the upcoming 2021 RaceTrends report (coming soon!), we noticed one decidedly consistent trend: December, January, and February always have the fewest number of events. We know, it’s cold, there’s weather, holiday travel takes over, and it’s hard to get people out for a 5K. But that doesn’t mean you […]
We have just completed our annual PCI DSS certification. An independent auditor has issued a new Attestation of Compliance for PCI DSS. The Payment Card Industry has strict security requirements for the storage and processing of payment card data. We meet or exceed those requirements and apply them across our entire platform (not just the subsystems that process […]
GiveSignup | RunSignup users now have the ability to edit saved credit cards in their profile. This is available for all user profiles and all products and tools across our platform. There are multiple benefits with this recently released product feature: Through self-service, fundraisers gain more flexibility and control over their registration and fundraising experiences. […]
GiveSignup l RunSignup is seeking a Mobile Application User Interface Developer to join our RaceDay team in Orlando, Florida! This is a great opportunity for a detail-oriented individual who wants to grow in the mobile application user experience space. GiveSignup | RunSignup is a product-driven technology company that is rapidly growing in the event registration […]
We are excited to announce our newest team member, Nathanael Costa. Nathanael is joining the GiveSignup | RunSignup team as a Software Engineer Co-Op for the next six months. In this role, he will complete various development assignments with the support of a mentor. Nathanael will also support coding efforts as we continue to improve […]
Please join us in welcoming Dave Hunt as the newest Technical Customer Service Representative for GiveSignup | RunSignup! In his role, he will manage and respond to incoming customer support emails for RunSignup, quickly create and clearly explain creative solutions for users’ needs, and document common user problems and formalize solutions to bring up to […]
It’s a brand-new year, and we are continuing to grow here at GiveSignup | RunSignup! We are excited to announce our newest team member, Nancy Caviness. Nancy is joining the GiveSignup | RunSignup team as a Senior Account Manager. To welcome Nancy to our team and to give her the opportunity to tell her story, […]
As we enter a new year, we are producing multiple blogs that give a full 2021 Product Recap, our 2021 RaceDay Recap, a 2021 Business Recap, our Vision for 2022 and Beyond, and this one – which will talk about our Product Roadmap for 2022. We have a single robust, highly available platform and integrated database that we […]
As we enter a new year, we are producing multiple blogs that give a full 2021 Product Recap, 2021 RaceDay Recap, a 2021 Business Recap, a Product Roadmap for 2022, and this one – which will talk about our overall company goals for the future, the foundation of our company, and our strategy for moving forward. Events Our […]
As we enter a new year, we are producing multiple blogs that give a full 2021 Product Recap, 2021 RaceDay Recap, Product Roadmap for 2022, our Vision for 2022 and Beyond, and this one – which will review 2021 from a business perspective. 2021 was a year of “kind of” returning to normal. Our business recovered more than […]
Fall events are behind us, and spring events are yet to come. Less than 7.5% of all annual events take place between January and February, providing the perfect opportunity for event directors to reset and recover from a busy year. While we encourage plenty of rest, it’s also a great time to review technology upgrades […]
GiveSignup | RunSignup is seeking an Accounting Clerk to join our team in Moorestown, NJ! This is a great opportunity for a detail-oriented individual who is interested in working for a leading event registration provider. GiveSignup | RunSignup is a product-driven technology company that is rapidly growing in the event registration industry. We deliver best-in-class […]
We have always been hesitant to bring in sponsors for our Symposiums because we want to keep the focus of our events is on learning and improving events, not sales. But we are including a curated list partners that we know and trust for this year’s Winter Symposium, and we want to take a little […]
Some of our customers rely on GiveSignup | RunSignup as a Tier 1 application for their business and have asked us to comment on if we were impacted, and if so, how we have mitigated the widely publicized Apache Log4j vulnerability (also known as “Log4Shell”) that went public on December 9, 2021. This article will […]
The two most important communication and marketing capabilities we provide our customers are websites and emails. (See an example website we host with our first-generation website hosting for The Woodlands Marathon here). We are working (very hard) on rolling out a new generation of each over the course of 2022. We explained the plan for […]
What’s the best way to handle RaceDay Registration – paper, online, onsite kiosks, or a combination? Join Crisp McDonald in this recorded webinar to refresh your race morning routine, maximize registrations, and minimize lines. This webinar covers: Strategies to encouraging earlier registration Considerations for selecting the best race day registration process for your event Settings […]
We have always been hesitant to bring in sponsors for our Symposiums because we want to keep the focus of our events is on learning and improving events, not sales. But we are including a curated list partners that we know and trust for this year’s Winter Symposium, and we want to take a little […]
A major set of problems at Amazon Web Services East Region started around 10:30 AM on December 7. Fortunately, GiveSignup | RunSignup continued to process transactions and serve our customer’s tens of thousands of websites during the entire time. Here is the post mortem description from AWS. The impact was very widespread: Ticketmaster had to […]
Seeking Nominees for Timer of the Year Award Know of an amazing timer that has brought a positive impact to the endurance industry? Send your nominations for the Alan Jones Timer Award to info@runsignup.com. Submissions should include the timer’s name, company name, and an explanation, including specific examples of the impact the nominee has made […]
GiveSignup is seeking a remote Sales Representative to join our team! This is a great opportunity for a talented and passionate individual who wants to help non-profits increase engagement and raise money for their causes. GiveSignup | RunSignup is a product-driven company that is rapidly growing in the technology industry. We deliver best-in-class technology to […]
Time-Based, Cumulative Mileage Events Now Supported We’ve launched a new release of RaceDay Scoring to support scoring of duration-based lap events. RaceDay Scoring, the industry’s next generation scoring software, now supports time duration-based events where mileage cumulated may vary by individual finisher. RaceDay Scoring is the planned replacement for The Race Director, the scoring software […]
As we wrote last week, Turkey Trot Day 2021 was a record-breaker, with more than 617,000 registrants for the day on our platform. But it’s not just a big day for the runners: it’s a big day for GiveSignup | RunSignup technology, too. We like to keep the focus on your events and your successes, […]
We already provided an update on the 2021 Turkey Trot numbers (and they were impressive!), but everyone knows that the full story of Thanksgiving Day events is about more than just numbers. The History of the Turkey Trot Tradition Runners World put out a great article earlier this month exploring the origins of the Thanksgiving […]
After a light showing in 2020, Turkey Trots returned with a vengeance in 2021, with 617,915 registrants joining 640 Thanksgiving Day races across the United States. That represents record participation on the platform, due to both the return of the biggest running day of the year and increased usage of GiveSignup | RunSignup. We’ll check […]
We did a big update on how we handle on-site registration earlier this year as events came back from COVID – see this blog for more complete information. Today, just in time for Thanksgiving, we released the new High Contrast option for On-site registration. There is a simple button in the upper right corner that […]
GiveSignup | RunSignup is seeking a Technical Customer Service Representative to join our team! This position has the opportunity to be based in our Moorestown, NJ, office or remote. This is a great opportunity for a talented and passionate individual who wants to work in a tech savvy, highly effective customer relations environment in the […]
Volunteer Check-In Now Available RaceDay CheckIn App Now for Volunteers GiveSignup | RunSignup announces the launch of its volunteer check-in capability as part of its volunteer management capabilities. Event organizers are now able to efficiently monitor their volunteer staff ‘s arrival and task assignment using the free RaceDay CheckIn app. At-a-glance reporting gives organizers an […]
We’ve had Milestones and Badges for peer-to-peer fundraising events using GiveSignup | RunSignup’s registration platform for many years. Today we rolled out redesigned Milestones and Badges that feature a modern design for fundraising pages and a new interface to add achievements from your dashboard. This makes fundraising pages even more engaging, adding value to your […]
Turkey trots are just a week away, and we wanted to provide a quick last minute checklist – especially for those races that may be a little rusty after forgoing an in-person event in 2020
We have added the option to have up to three waivers for participants to accept using our registration platform. This can be useful if there are sponsors who require waivers for liability purposes, or if you are working with a national organization like US Masters Swimming that requires their own waiver. This can be set […]
Join us in welcoming Daniella Baires as the new Marketing Manager of GiveSignup | RunSignup. With six years of experience in the digital marketing space, she will lead GiveSignup’s marketing operations and demand-gen strategy and execution. No stranger to GiveSignup | RunSignup, Daniella previously supported the marketing team in their campaign planning and execution as […]
While events continue to trend back towards in-person (or at least hybrid), don’t neglect the virtual option that’s truly built to last: virtual challenges. A virtual challenge is typically a longer-term event (weeks to months) in which a larger goal is achieved through many days of activity and the winner is the first person to […]
We would like to welcome Stephanie Davern as the new VP of Sales for GiveSignup | RunSignup, overseeing the GiveSignup sales team. Born and raised in Minnesota, Stephanie is a University of Minnesota – Twin Cities alumni, with a B.S. in mechanical engineering. Stephanie is a passionate sales leader, with over 15 years of experience […]
Wand to learn about the new Volunteer Check-In feature now available in the RaceDay CheckIn app? Event directors and timers can efficiently manage their volunteer resources by applying the volunteer check-in function and are able to set volunteer types such as Medical, Expo, Water, and so on. This is a quick how-to session that is […]
The annual Timer Market Survey for the endurance industry is now open! This survey is designed to provide insights into the timer industry and focuses on understanding timers’ business practices, current challenges, technology used, and obtaining input on products and services needed. It is an opportunity for timers to help their peers and the industry […]
We have just released the second phase of a four phase effort to more fully support more flexible gender options beyond the M and F categories that have traditionally been used by the endurance community. This ongoing project will make it easier for events to provide more inclusive registration options without disrupting any of your […]
Guest Blog from Tim Surface of Final Surge RunSignup has partnered with the online training platform Final Surge to help race event directors increase their revenue and provide training plans to race participants. Final Surge has been a preferred training platform for athletes and coaches around the world, and now race directors can sell training […]
Note: Effective August 29, 2022 the reserve requirement has been removed and set to 0%. In yet another sign that things are returning to normal, we are taking several actions to improve the speed of payments to our customers. Reduce Event Reserve requirement to 2.5%. Reduce Post Event Payout to immediately after the event. Note […]
This quick session covers how timers can use their RunSignup timer dashboard, including: -Creating timer accounts and adding secondary timers -Race management and stats -RaceDay Suite software purchasing -Troubleshooting your account Watch the recording below for a quick how-to! Timers can sign up for personalized training by clicking the banner below. Support questions can be […]
Looking to catch up with someone from the GiveSignup | RunSignup team? Whether you’re a long-standing loyal customer or just looking to have some questions answered, we’d love to hear from you! Meet us In-Person! We have a few upcoming conferences that we expect to attend in the coming months. Are you going? We’d love […]
Participant Emergency Alerts for Race Day Operations We are very excited to announce the launch of RaceJoy’s new SOS participant emergency alert feature. GiveSignup | RunSignup’s race day mobile app, RaceJoy, offers live participant tracking and spectator engagement while empowering race organizers with the ability to monitor and communicate directly with participants during event hours. […]
Our 2022 (In-Person!) Winter Symposium is coming up in January, and we wanted to give you a little taste of what to expect before the price increases on 11/1/2021 (at 11:59pm). Education, Education, Education. Our primary goal is for every attendee to head home with new, actionable knowledge regardless of whether you are a first-time […]
We tend to focus our lens on small to medium sized events because that’s where the bulk of participation in the industry comes from (90-94% in 2019), but there’s no denying that large, premier events often determine how the general public sees the industry. So this week, we’re taking a look at the status of […]
GiveSignup is seeking a Sales Representative to join our team! This position has the opportunity to be based in Richmond, VA, Moorestown, NJ, or remote. This is a great opportunity for a talented and passionate individual who wants to help non-profits increase engagement and raise money for their causes. GiveSignup | RunSignup is a product-driven […]
