Please follow our new blog for the latest RunSignup news.
Visit the new RunSignup blog
Matthew Smeltzer of Competitive Timing in Montana gave us a great idea! Tie YouTube videos to your results. For example, upload a video of the finish line to YouTube. After you have uploaded results to RunSignUp, simply edit video settings of which YouTube video, the first person’s time in the video and the offset from the […]
Innovation: The act or process of introducing new ideas, devices, or methods. As technology people, we love the opportunity to continually innovate and bring new features to the table…but don’t mistake innovation for instability. We believe innovative technology should still be reliable technology. Have ideas? Challenge us!
We have added the ability to search for a function on the race director dashboard rather than navigate the menus. For example, start to type “coupons” and we show you all of the race director dashboard pages where there is coupon functionality. This is very advanced functionality that very few websites provide. So we hope […]
During the RunSignUp Race Director and Timer Symposium, a number of customers agreed to share their stories with us on video. We are doing a number of things with that, and wanted to update you. We have already improved our Quotes Page with some videos of customers explaining what they like about RunSignUp. Soon, we […]
We have released our first mobile app designed for runners on iPhone and iPad. The app includes a calendar of all RunSignUp races as well as native registration and results that ties to native iOS apps like Maps and Calendar. In addition, it makes life convenient for frequent users of RunSignUp since it leaves you logged […]
We had a partial problem that affected about 1/8 of our users on Thursday at 3:24PM until 3:28 PM. It disrupted one person who was in the process of signing up for a race – meaning they were redirected back to the starting page to sign up again. Other users may have seen a need […]
Many running clubs also put on their own races. They often give discounts to members to encourage participation. Runners who are not current members of the club are now able to sign up for the club and join the race (and get the race discount!) all in one transaction. Race Directors set up a discount […]
Facebook is one of the largest origins of traffic to your site for race registration, so it is important to learn how to maximize this important tool. Facebook continues to evolve rapidly. We read this article about selling fish oil on Facebook from the New York Times this weekend and thought it was worthwhile sharing […]
We may operate on a self-service model…but that doesn’t mean we aren’t here to help. Our customers had some nice things to say about us at our Race Director/Timer Symposium. Luckily, it’s mutual… we think we have some pretty awesome Customers, too!
You can now conveniently add others to help manage your race. By going to the Secure Access/Info Sharing page, you can add email addresses of people you want to share access to your race as a full race director, or with limited amounts of capability. When you add that email address, we will send them […]
We take pride in our our continual feature development, but it is still really overwhelming to hear our customers talk about how features have changed their workload and driven their businesses. The most amazing thing? Most of these customers also told us that they know they are only using a small percentage of the available features. Just […]
You can now save a default report view when you go to the View Participants Menu option. All you have to do is click on “Report Options” and “Customize View”, and then click the “Save” button as shown below.
Race Directors can now set inventory levels on Giveaway items. In addition, we have introduced a Giveaway planning tool. The planning tool, shown on the right, shows the previous year’s total giveaways in graph and table form. The table shows % growth or decline each year. The projection tool autofills last year’s totals by size. […]
You now have the ability to add your own specific message on the confirmation email sent to participants based on the event(s) they signed up for. This is in addition to the capability we have had for quite a while on customizing your notifications (now located in the Race -> Notifications page). There are a […]
We have added the ability to do a quick change of events when a person is checking in on race day on the check-in screen. This makes it simple to switch a person from the 10K to the 5K for example. This also allows you to decide whether to issue a new bib number or […]
When you import participant information from another data source via a spreadsheet, there is always the issue of data compatibility. For example the spreadsheet may have the T-Shirt as a “L” and your race has been set up with “Large”. On import, RunSignUp allows you to match fields very easily as shown at the right. […]
As part of our Reporting 2.0, we have updated the Giveaway report to show the number of males and females ordering each type of Giveaway. Note you still need to list Women’s and Men’s shirts as separate items since some men will order women’s shirts and vice-versa. Do NOT use this for automatically assuming that […]
We had a great time over the weekend, collaborating with Race Directors and Timers at our first User Conference/Race Director & Timer Symposium. Everyone brought a huge wealth of knowledge and experience, and shared some really innovative and unique ideas. This is just a little teaser of what you can expect to see. We will be releasing all […]
With the release of Reporting 2.0, we have added the ability to export a report to Dropbox. This makes it simple to share information, or make it available to any applications reading from Dropbox. After getting your report the way you want it in terms of search terms and fields to display and order, you […]
With the release of Reporting 2.0, we have added the capability to export directly to your Google Drive and bring up the report in Google Sheets. You need a Google account for this to work. If you are signed in already, it will just pop up the report in a spreadsheet. If you are not […]
Under your Profile, you can access a Race Payments report that shows all of the payments that have gone to any race that you have access to as a race director. This report shows both Direct Payments and Manual Payments sorted by date. You can drill down into each specific payment to see details for […]
Concurrent with the release of the new Race Director User Interface, we are introducing V 2.0 of our Participant Reporting capability. This includes a much easier to use layout as well as more power from saved reports, new export options and better on-page searching and sorting. There are three key actions that you can do in […]
As always, we report any availability issues in the spirit of transparency. We did a database migration early this morning to better support International customers. The migration took 3 minutes and 29 seconds to complete. During this time, the site functioned fully with two caveats. If someone was trying to check out at that time, […]
As reported in June, Race Directors will be getting a brand new Dashboard in the coming weeks. We now have an early test version up on one of our test servers that you can take a look at and provide us with feedback. Go to test4.runsignup.com. This database is updated from today, so you should […]
RunSignUp has just released our initial integration with Google Analytics! This feature is available under your race dashboard under “Promotion” -> “Google Analytics”. This new release will allow you to see the number of pageviews, and unique visitors that hit your RunSignUp Race Info page. Future updates will provide more information about pages throughout the […]
Races, clubs and running stores are really getting the hang of using the RunSignUp Widget technology to put registration, information, race calendars, results and more on their own websites. Here are some links with some interesting approaches. The great thing is that you can make the widgets look just like the rest of your website and […]
Facebook recently updated their conversion codes for their ads to support new features like tracking multiple pixels and conversion events per page. It also improves tracking of button clicks. RunSignUp has updated our conversion code integration to support these new features. Happy Marketing of your race!
The Cooper Norcross Run the Bridge race opened up for registration yesterday. This is a race that has been around for quite a few years and has about 5,000 participants in November. They have a well established Facebook page with over 3,200 Likes. This year, we added the new Facebook SignUp App. We tracked where […]
RunSignUp is partnering with Final Surge, a fully-featured training log for athletes, coaches, teams, and clubs, to offer an alternative to our default coaching log capability within the RunSignUp Club platform. In keeping with our open approach to software options, Club Directors who have a need for a Coaching Log will choose the platform that best […]
Some race sponsors want a way to distribute special gift certificates or rewards. We recently had a race in Colorado that is closely linked with a store that is giving gift certificates to the first 50 participants in each event. The purpose is to increase store traffic and drive early registrations. RunSignUp now provides a mechanism to […]
Some races will do tech T-Shirts as giveaways up until a certain date and then switch either to a less expensive shirt or no shirt. RunSignUp allows you to easily delete Giveaway items and enter new ones. The problem is what happens if you want to edit the participant information for a runner who signed […]
Timers who use The Race Director can now easily post “preliminary” and “Final” results on RunSignUp. This allows runners to see results as soon as possible, but makes sure everyone knows that they are preliminary. When posting, just remember to click the checkbox on or off depending on what you will need. This is available […]
Want to know who you’ve been talking to or emailing with? We’ve been growing around here, and thought we’d put together a little video to introduce ourselves. In the words of Bob Bickel (If you don’t know who that is, you should probably watch the video), “It’s corny because we’re corny”.
RunSignUp Results has a flexible system for setting up and automatically calculating divisions. The most common type is Age Groups as shown on the right. We just added a Quick Age Group Setup capability (the button on right in the screen shot on the right). You set the lowest age and the highest age and […]
Warning: This is for developers. We have extended our OpenAPI to allow for Race and User Creation and editing. This API is being used by a couple of advanced users who have their own applications that have a need for creating races and users outside of the RunSignUp user interface. This is a powerful capability […]
Learning from Our RunSignUp Users Why should you come to the RunSignUp Users Conference – LEARN! All timers and race directors face common issues. We hear comments like these all the time: I am frustrated by communications breakdowns and confused by the division of labor between Timers and Race Directors. I am disappointed by my […]
Roger Bradshaw, the creator of The Race Director, has kindly created a couple of videos that demonstrate how to do the integration between RunSignUp and The Race Director. You can also see written instructions here. Basic Integration – transferring and syncing Participant information and Results Triathlons and Team Relays
For our customers with multiple races that should accumulate into a single bank account, you can now use Direct Payments to set up a default for future races you create to automatically go into this same account. Another nice little feature.
A small new feature, but worth documenting that you can now remove all bib numbers from either an Event or all Events in a Race.
Once results are posted on RunSignUp, you can edit runners as well as add runners. To Delete a runner, simply click on the “X” next to the runner’s name. To Edit a runner, just click on the runner in the results table and you will be able to edit their system. To Add a Runner, […]
We have had the ability to export participant information to the (unusual) Hy-Tek format for a couple of years. Recently, we had two different timers approach us and ask for improvements. Thanks to Brian Sparacino for giving up the information at the bottom of this post for matching of I Record and D Record information […]
The Jersey Shore Grand Prix Series website has the RunSignUp Series Scoring widget right on their site. This makes the information available to their runners fast, and keeps people right on their own website. It also makes it easier for the timer (Elite Racing Systems) to upload results to one place.
Here is a detailed walk through on the race Series Scoring with full size screen shots and descriptions as well as a video. Click here for Race Series Overview. (As a warning, once this is setup and you upload results, it will do the matching and series scoring very quickly as if by magic.) Public […]
We have worked with the Jersey Shore Grand Prix and others to create a very powerful Series Scoring capability in RunSignUp. Here is a link to the video and a fuller explanation. Series Scoring allows race directors and timers to put together their own point system for scoring a series of races. For example, the […]
We are starting a new series of Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. A This Columbus Running Company Case Study focuses on a Bib Assignment & Pickup at multiple locations, experimenting with new options, and taking advantage of […]
RunSignUp has a number of reports across a number of areas. Sometimes you may want to merge data from two separate reports, and now we have Merge CSV Utility to do just that. Of course we hope to give you reporting that gives you what you want, but sometimes there are unique needs where this […]
Our new Donation and Fundraising system has been out for over a month, and we have gotten some great feedback. And by great, I mean suggestions for how to improve things even more! So we released an update today to the process people go thru. It reduces the complexity for runners during registration who want […]
Hopefully in the next month or so, you will begin to see some major improvements in the Race Director Dashboard. This project will be released incrementally over probably a 6 month period of time. The initial release will bring 2 major changes to the Dashboard: New Look and Feel. The goal is to implement a […]
We have added a simple Invoice System to allow race directors to send invoices to sponsors and anyone that needs to pay the race. An email is automatically sent and they can make payment via online payment thru RunSignUp or via offline. The setup is simple – just enter in your instructions for making OffLine […]
We have a new video out that helps explain how runners can manage their Add-Ons. These are extra items that can be free or for pay and are selected by each registrant as part of registration. In contrast, Store items can be bought outside of registration and are not necessarily tied to each registrant. Feel free […]
