Bug Fix on Top FundRaisers Reports
We fixed a bug where the totals for Fundraising Teams was not the same on these two pages. It is now fixed. For example, all views show the Lehrer Family at $1,130.
U.S. Registration Market Analysis – September 2016
We did the first Market Analysis last September, and a second one in March. We will continue to do this every 6 months and try to make it better with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of our own internal market evaluation processes, […]
RaceJoy Releases Split Pace Alerts!
RaceJoy is rolling out split pace alerts for those using GPS-based progress alerts. RaceJoy’s progress alerts are typically issued at every mile for running and walking events and every five to 10 miles for cycling and longer distance events. The alerts include information like location, elapsed time, overall average pace, estimated finish time, and now, […]
http/2 Support
We have been doing a lot of infrastructure improvements over the past couple of months as a part of our PCI Level 1 Certification. That is the highest level and requires extra measures of auditing and security and scanning, including a week onsite visit by a Qualified Security Assessor. Unfortunately most of that is stuff […]
Aligning Teams and Fundraising Teams
While some races want to have a separate definition for Teams and Fundraising Teams, there is also a need to align these so they are essentially the same. This has an advantage in that a team can be created or joined on the first step of registration rather than waiting until the Fundraising step. To […]
Add-On Quantity Checks
Not exactly the iPhone 7, but we have added a check to make sure your individual quantities do not exceed the total inventory available as shown in this screenshot:
Choose Your Own “Giveaway” Name
We’ve had feedback that some races do not like the term “Giveaway”. You now have an option for setting the name so it appears on the Menu as well as the Page. The setting is under Participant Management: Participants will see this in their Participant Management page:
New SignUp Kiosk App Released
We have released a new version of the Race Day SignUp Kiosk App on Apple, Android and Web. This contains mostly minor improvements such as: Occasional blank screen on iOS – caused by a bug in Ionic and fixed with a delay on hiding the keyboard Private Races now show if enabled If the race […]
Sort Columns on Club Membership Report
We have added the ability to quickly sort on any column in the Club Membership Report Just click on the little Arrows in the Title bar:
Hide Virtual Races on Calendar Widgets
We have added an option to remove the listing of virtual races from Race Calendar widgets that many clubs, timers and websites use to show a list of races in their area. This option appears in the Calendar configuration area where you set up your widgets.
Min/Max Volunteer Wording
We had a suggestion from the Best in the West race series: Language on the sign up page: I like the minimum maximum feature you offer. When I have the minimum and maximum set as the same number the display to people browsing positions is “ (0 total / 1 more needed) “ This is […]
Hide Partner Logo
You can now hide the Partner logo that display on all Partner Race Websites as well as the Partner Logo on the confirmation emails with a simple setting in Miscellaneous Setting.
New Partner Access Option
We have added a new option that permits a user to have access to just editing the Partner Website features. This allows partners like Timers and race management companies to be able to have people assigned to just maintaining the website.
Clear Photos and Watermarks
You can now clear watermarks on photos you have uploaded in case you make a mistake or change sponsors.
Auto-Complete for Bib Tagging
You can now tag photos by bib number or by the name of the runner (as long as you upload bib numbers for all runners). This makes it simpler for doing edits. Note that right now we only allow bib tagging on the Race Director Dashboard, however this capability will soon be extended to allow […]
Photo Bib Management
Note: This feature has been updated with Photos 2.0. Learn more: https://runsignup.blog/2021/01/15/photos-2-0/ We have added several tools to help manage the automatic bib tagging that we do with Google Vision (since it is not quite as smart as a human, but a lot faster and cheaper). This is done on a per photo location basis […]
Sponsor Watermarks on Photos
You can now set a Sponsor log as the watermark on your race photos. Simply choose to apply a sponsor watermark in either the lower left or right corners of your race photos as shown on the right. You can set this up easily in the Photos Setup page and selecting the appropriate Sponsor from […]
Immigration Reform Pilgrimage Uses RaceJoy’s Live Tracking
The el Camino del Inmigrante began its inaugural 150 mile pilgrimage this past Saturday with dozens of people making the trek from the Mexico/United States border to Los Angeles. Participants are showing their support for immigration reform and to pay tribute to those who have died while attempting to immigrate to the United States. Event […]
Team Roster Information Expanded
Team Captains now have access to a report of group/team members, contact info and t-shirt sizes. Many team captains order their own team shirts in addition to the ones the race gives out. So, the captains need an easy way to pull this information. This is accessible on the Group/Team page by clicking View Roster […]
RaceJoy Overview Video for Race Organizers
Below is a new video we just put out that provides an overview of RaceJoy for race organizers thinking of offering advanced runner tracking for their event. The video is about 12 minutes and covers RaceJoy’s key features of live continuous tracking, GPS-based progress alerts and cheer sending. It also covers the additional value the […]
Team Captain Questions
We now have an option to ask questions only to Team Captains. This is useful if your race only needs the answers to a team question once, and do not need to ask every team member. It is another checkbox option under each Questions you create. Note that the Answers get tied to the Captain […]
Refer a Customer, Receive a RaceDay SignUp Card Swiper!
Know any races (or timers, race management companies, etc) in the market to move to a new registration company? Let us know, and we’ll give you some race day help in return. Make a referral here. Our RaceDay SignUp Kiosk App for Apple, Android, and Web is live and ready to take registrations and payments. To take […]
Automatically create Fundraising Page for Imported Participants
We have added an option that automatically creates a fundraising page when importing participants. This option is only visible for races that have donations set up and allow fundraisers. Note you can set up standard options like Fundraising Goals and Donor Lists. When a participant is imported, if there is an email associated with the […]
RunSignUp Structure
We have done a number of blogs about our culture, such as Built for the Long Run and Technology Really Does Matter and the Three Leg Stool of Customers-Employees and Owners being equal partners in RunSignUp. In this blog, I (Bob) wanted to review the actual legal structure of the company. Back in 2002 I created […]
Multiple Fundraising Captains
We have added the ability for a Team Fundraising Captain to give access to additional Captains. This is a nice feature for large fundraising teams or corporations where multiple people need access to the team fundraising page. This feature is something that the fundraising captain has access to update on their end, through their RunSignUp profile by […]
Year-Over-Year Fundraising and Donation Report
We have added a Year-Over-Year fundraising and donation report. The report can be access under Donations>>Reports. In the ACTIONS drop-down menu, select Year Over Year Summary. Then, select the Donation Periods you want to compare and hit GENERATE REPORT: This will give you the YOY summary report to compare donation counts, quantities, individual and team fundraiser comparisons, […]
Volunteer Hours Report
We have added an “Hours” column to the volunteer report. There are times when a race will need to report volunteer hours to a school or organization once the race is complete. This is a quick and easy way for races to view a person’s total volunteer hours in the report. This report can be downloaded under […]
Volunteer Waiver Updates
We have added the ability for races to customize a separate volunteer specific waiver. This can be added under Volunteers>>Set-up. By default, the race waiver will populate during the set-up process, but the waiver can be updated or changed so it is specific to volunteers: We also now show the “Waiver Signed” date in the […]
Manual Donation Entry by Bib Number
We have added a bib number field to the Manual Donation Entry screen. This is a quick way to tie offline donations to fundraisers after bib numbers have been assigned: Under Donations>>Manual, click the ADD MANUAL DONATION button. In the pop-up, simply type in the runners bib number and hit SEARCH: RunSignUp will automatically populate […]
Administrator Password for Relay Teams
We have added a setting that allows an administrator password to override Group/Team passwords during onsite registration. We received feedback that many team members don’t actually know their relay team password, which can be confusing during onsite/race day registration. This administrator password can be added in the Kiosk Settings under Go Race Day>>Race Day Registration>>Kiosk Mode. […]
Kensington Marathon Delivers Mobile Results in RaceJoy!
This past weekend the Kensington Marathon in Milford, Michigan offered RaceJoy as part of its service for participants and spectators. Runners and supporting friends and family were treated to RaceJoy’s advanced GPS tracking, every mile progress alerts and cheers. In addition, the race delivered scored results through RaceJoy providing participants with quick and convenient access to […]
County Field in Participant Report
At the request of a few races, we have added “County” as a field in the participant report. This will automatically download in the participant report if you choose the “Download All as CSV” export option. You can also customize your report view to see this field in your default report: Please note, the county […]
Bulk Check-In by Registration ID
We have added a way to use RunSignUp’s Bulk Check-in Option with Registration ID’s, instead of bib numbers. This is a great feature for races that mail-out bib numbers and want to make sure those registrants are marked as checked-in once the bib numbers are sent out. The Check-in App and Chrome App will show that […]
Fundraiser Milestones
We have added “Fundraiser Milestones” as an option in the donation set-up. These are milestones that will display on fundraiser pages once a fundraising threshold has been met. With each milestone, you can set a number of stars to display and milestone text. The Milestones can be set-up under Donations>>Set-up: Once each milestone is reached, the stars […]
Alphabetize Option for Custom Questions
We have added an “ALPHABETIZE” button for checkbox, radio button, and select-menu custom questions. This is a great feature for race directors that add additional question responses after registration is open or just have a long list of responses that aren’t in a certain order. Once you have added the question responses, you can click the […]
Re-Send Volunteer Confirmation Emails
We have added a way for volunteer coordinators to re-send volunteer confirmation emails: Volunteer Coordinators can access this option through Volunteers>>Report>>Report. Once you have located the volunteer, select the MANAGE button in the “Actions” column. At the top of the page, you will see the “Resend Confirmation Email” option field and button.
Automated Emails for Price Increases
We have released a new type of Automated Email for Price Increases. This is a great “set and forget” feature for races to enable during their initial race set-up (or at any time). The automated emails will notify current participants of the next price increase and prompt them to share their referral link (if referrals are turned […]
RunSignUp Race Day Results Now Available in RaceJoy
Immediate Scored Results Delivered through Mobile Platform RunSignUp announces the delivery of mobile results through its industry-leading tracking app, RaceJoy! RunSignUp customers who utilize its Race Day Results solution can now efficiently deliver chip timed scored results through RaceJoy’s mobile platform – in addition to RaceJoy’s interactive race day features such as live tracking, GPS-based […]
RaceDay SignUp Updated
We released a new version of the RaceDay SignUp App (0.1.7.). It is available now on Chrome browsers at https://signupapp.runsignup.com (make sure you bookmark this rather than the versioned URL that comes up). It should be available in the Android and Apple stores in a few days – make sure to update it. Thanks for the feedback […]
RunSignUp 2016 Roadmap
We held our annual Race Director and Timer Symposium last week. As usual, we shared an overview of RunSignUp and talked about our roadmap ahead. The core message is that RunSignUp is providing an open platform that provides technology to help races thruout the yearly cycle of Promotion -> Registration & Management -> Race Day. We […]
Display Pages in Draft mode
We have added the capability to show select pages even when your race in in draft mode. This is convenient for those who are not yet ready to turn on registration, but need a website up and running.
Partner Notifications for Race Changes
We have added an option where a Partner (like a Timer) can be notified any time there is a new race or a race has been changed by one of their race directors. This is in the EMail Notifications page of the Partner Dashboard.
Simple Calendar Updates for Participants
Confirmation emails generated from RunSIgnUp contain an “ics” file. This makes it simple for participants to add your event to their calendar. We have made some updates to the formatting and information. This is what the ics content now looks like:
Race Director & Timer Symposium Videos
We “Live Streamed” our Symposium last week. It was our first attempt at this, so we had some technical glitches and some content that could be better and some content that is not there. On the other hand, we captured a lot of great stuff: Bob Bickel: RunSignUp Overview and Roadmap https://youtu.be/9TF9L0Rq0jw?t=4m24s Barbara Herzog: Cultivating […]
Chip and GPS Splits live in RaceJoy
Races are starting to use the new capabilities of RaceJoy we released this week to integrate Chip Results with the GPS Splits already. Here is an example – check out the GPS finish time at the top is only 3 seconds off the Chip time. Pretty cool.
Google Vision Photo Tagging Sample
We did a sample of photos at the Scott Coffee Race to test the Google Vision rates of reads (accomplished within several minutes of uploading photos). Check out a couple of the sample Google Vision got right on these screenshots – impressive. 100 Photos 119 Correct Tags 16 Incorrect Tags 32 Additional Tags that a human […]
RunSignUp Symposium Slides
Here are the slides from the RunSignUp Race Director and Timer Symposium. RunSignUp State of the Union – Bob reviews the past year and introduces RaceDay Go, RaceDay Photos, RaceDay SignUp Kiosk and more. Donations & Fundraising – CASA Superhero Run – Barbara Herzog Race Director Checklist – Trish Portuese, Championship Racing […]
New Charity Download Report
We have added a simple way for Charities to access a full, downloadable report for all of their donation and fundraising information. It appears on their page where they manage their charity. Note this can work for charities that are supported by multiple races as shown in the report example below:
Military Time for Sorting CSV’s
We have added an option to change the default time type on downloadable CSV reports to be military time. This can help with sorting lists properly based on time – for example time of registration. This option is on the Race -> Race Page -> Miscellaneous Settings Page.
RaceDay SignUp Kiosk App Web View Available
We are announcing the availability of the Web View to the RaceDay SignUp Kiosk App. In addition to the Apple and Android versions, you can now go to https://signupapp.runsignup.com to start the app on Chrome browsers. The web app also works with the specially encrypted Race Day USB Card Swiper that meets PCI security requirements so […]