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Top News: New Native Check-In App We have a new release of one of our most popular RaceDay tools: the CheckIn App. Our previous version was used by over 1,800 races to check-in over 700,000 participants. The new app improves stability, performance, and scalability, with speedy searches of 50,000 participants. Improvements include: Edits of personal […]
We introduced our new race website template nearly a year ago. But there are still many races who use our old race template, which is so 2014. So we have included the upgrade automatically in all race renewals. You don’t need to do anything, just renew your race and we’ve automatically updated you to look like […]
We’re excited to announce that we have a new overview for RaceJoy that encompasses how the app is helping races change the race experience! RaceJoy offers a ground-breaking and interactive platform for everyone involved in the race day experience using the device people naturally carry – their smartphone. This five-minute video showcases RaceJoy’s innovative features […]
The Sales and Customer Support Team office is growing a lot these days to make sure that your race uses RunSignUp technology to its maximum potential to boost registrations, optimize revenue, drive fundraising & donations, and streamline registration and race day management. We’d like our new office space in Richmond, VA to reflect the customer-centric […]
There is a wave of consolidation coming in the race registration business, as we’ve written about several times. Between a flat industry and too many smaller vendors who do not have the critical mass to build a complete platform, many registration companies will be sold or close (as we’ve seen already with RaceIt and RacePartner […]
Zingerman’s is an amazing business in Ann Arbor, MI. It started as a deli over 30 years ago and has grown into a group of 9 businesses doing over $40M annually (that is a lot of pastrami sandwiches!). One of their businesses is ZingTrain that helps other businesses learn their secrets of success. They share […]
As we announced a while back, Google has decided to end of life their Chrome applications. Races used the RunSignUp.com/CheckIn link to get to this app (or downloaded it as a Chrome app) to get to this version. Effective January 1 it will no longer be available. We are posting the message on the right […]
“I’m excited to see what we can use with the CRM as we grow. Although I always viewed the entire RunSignUp as a CRM. One could almost call it RunCRM ;)” We love getting feedback from our customers, but this specific quote from an email really put a smile on our face. Why? We love that […]
Note: We are making this option unavailable to new customers in February, 2022. The volume of usage and issues of inventory and item syncing introduced a 5% error rate, which we are not able to address fully. We have done an extension to our first release of integrating with Shopify that automatically syncs inventory levels […]
100% of RunSignUp employees recommend using our Referral tools to promote your event. The latest installment of our RunSignUp Webinar Series dropped yesterday, with Technical Account Manager Natallie Young taking attendees through the steps to setup, promote, and capitalize on a Swag Rewards program. Natallie is a staunch advocate that every race should be using Swag […]
Things may look a bit different today when you sign in to RunSignUp. We’ve updated the MyRaces screen to make things easier to use. The new search bar makes it very easy to find your race. When the screen loads, your mouse cursor is already placed in the search field for you, so you can […]
We captured some of our favorite presentations from the RunSignUp Symposium on video and are gradually sharing them with all our customers and friends. You can check out all the presentations that have been uploaded here: https://resources.runsignup.com/symposiumpresentations/ Our latest video release is the Advanced Marketing presentation by Eric Cone and Andrew Burke. They walk you through […]
Rhode Races & Events hosts a series of five race experiences in scenic view locations in the Rhode Island area. This event series provide a backdrop of water views framed by race management perfection. Each event offers a half marathon and three events also offer a full marathon and 5K. Participants have the option to […]
We have added some new tagging to help Google recognize races on RunSignUp so they display high in search results. One of the things we added helps add an image to search results displayed on mobile phones, as you can see above on this search for “scott coffee”. Note the image is taken from the […]
In an effort to keep our prices as low as possible for all customers, effective November 1, 2018 we are making a change to the payment schedule for races that require payment by check. The change will affect any organization that is owed proceeds from RunSignUp on or after that date and has asked to […]
RunSignUp is Hiring Again! RunSignUp is looking to hire a new Account Manager in our office in Richmond, VA. RunSignUp is the leading provider of online race registration and management technology for the endurance event market. We help tens of thousands of races each year to manage their events and to take online race registrations. […]
We have begun adding export options to CRM Lists with a simple CSV spreadsheet and export to MailChimp. This is very simple. Once you create a list, you can pick a list and then have different options, including Export on the right. The CSV option downloads immediately. The MailChimp option requires that the MailChimp integration […]
We do a quarterly update on how things are going with RunSignUp (2016, Q1/17, Q2/17, Q3/17, 2017, Q1/18, and Q2/18). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem to like! We held our Annual RunSignUp Symposium in July, with a sell-out […]
The recent hack of 50 Million Facebook user accounts was big news in the security industry. (The link above tells you how to check to see if your Facebook account was hacked). The reason it was big news is because many websites (NOT RunSignUp) allow users to login with their Facebook ID. This generates possible […]
We captured some of our favorite presentations from the RunSignUp Symposium on video and will be gradually sharing them with all our customers and friends. This Race Director Business Session was run by Mark Harris of Adventure Enablers, and focuses on the business logistics of being race director – from concept to execution. If you […]
We hear these questions frequently: what is Customer Relationship Management (CRM)? How can it help me improve customer communications, identify missed opportunities and increase revenue for my race? Thursday, Bob and Allison are joining The Race Director HQ for a Facebook live discussion on CRM and races – the session will include a live Q&A […]
We have been doing a number of infrastructure updates over the past few weeks to improve availability, increase performance and assure security. For example, there was a major Amazon AWS outage on September 5 that took out the SQS queuing service for 1 hour and 40 minutes. Most other registration companies were offline, but our […]
The CheckIn App is one of our most popular features. The previous version of the app was used by over 1,800 races this past year to checkin over 700,000 participants. We have released a totally re-implemented native CheckIn App for iOS and Android phones and tablets (so you will need to download the new app and […]
