Top News: New Native Check-In App

Top News: New Native Check-In App We have a new release of one of our most popular RaceDay tools: the CheckIn App. Our previous version was used by over 1,800 races to check-in over 700,000 participants. The new app improves stability, performance, and scalability, with speedy searches of 50,000 participants. Improvements include: Edits of personal […]

New RaceJoy Overview Video Now Available

We’re excited to announce that we have a new overview for RaceJoy that encompasses how the app is helping races change the race experience! RaceJoy offers a ground-breaking and interactive platform for everyone involved in the race day experience using the device people naturally carry – their smartphone. This five-minute video showcases RaceJoy’s innovative features […]

Vintage Posters Wanted

The Sales and Customer Support Team office is growing a lot these days to make sure that your race uses RunSignUp technology to its maximum potential to boost registrations, optimize revenue, drive fundraising & donations, and streamline registration and race day management. We’d like our new office space in Richmond, VA to reflect the customer-centric […]

RunSignUp and Acquisitions

There is a wave of consolidation coming in the race registration business, as we’ve written about several times. Between a flat industry and too many smaller vendors who do not have the critical mass to build a complete platform, many registration companies will be sold or close (as we’ve seen already with RaceIt and RacePartner […]

Zingerman’s 12 Natural Laws of Business

Zingerman’s is an amazing business in Ann Arbor, MI. It started as a deli over 30 years ago and has grown into a group of 9 businesses doing over $40M annually (that is a lot of pastrami sandwiches!). One of their businesses is ZingTrain that helps other businesses learn their secrets of success. They share […]

“I always viewed the entire RunSignUp as a CRM”

“I’m excited to see what we can use with the CRM as we grow. Although I always viewed the entire RunSignUp as a CRM. One could almost call it RunCRM ;)” We love getting feedback from our customers, but this specific quote from an email really put a smile on our face. Why? We love that […]

Shopify Integration – Inventory Syncing

Note: We are making this option unavailable to new customers in February, 2022. The volume of usage and issues of inventory and item syncing introduced a 5% error rate, which we are not able to address fully. We have done an extension to our first release of integrating with Shopify that automatically syncs inventory levels […]

Webinar Recap: Swag Rewards

100% of RunSignUp employees recommend using our Referral tools to promote your event. The latest installment of our RunSignUp Webinar Series dropped yesterday, with Technical Account Manager Natallie Young taking attendees through the steps to setup, promote, and capitalize on a Swag Rewards program. Natallie is a staunch advocate that every  race should be using Swag […]

Rhode Races & Events Offers Picturesque Running

Rhode Races & Events hosts a series of five race experiences in scenic view locations in the Rhode Island area. This event series provide a backdrop of water views framed by race management perfection. Each event offers a half marathon and three events also offer a full marathon and 5K. Participants have the option to […]

We’re Hiring – Account Manager!

RunSignUp is Hiring Again! RunSignUp is looking to hire a new Account Manager in our office in Richmond, VA. RunSignUp is the leading provider of online race registration and management technology for the endurance event market. We help tens of thousands of races each year to manage their events and to take online race registrations. […]

CRM Export to Spreadsheet and MailChimp

We have begun adding export options to CRM Lists with a simple CSV spreadsheet and export to MailChimp. This is very simple. Once you create a list, you can pick a list and then have different options, including Export on the right. The CSV option downloads immediately. The MailChimp option requires that the MailChimp integration […]

Q3 RunSignUp Results

We do a quarterly update on how things are going with RunSignUp (2016, Q1/17, Q2/17, Q3/17, 2017, Q1/18, and Q2/18). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem to like! We held our Annual RunSignUp Symposium in July, with a sell-out […]

Re-Live the Symposium: Race Director Business Session

We captured some of our favorite presentations from the RunSignUp Symposium on video and will be gradually sharing them with all our customers and friends. This Race Director Business Session was run by Mark Harris of Adventure Enablers, and focuses on the business logistics of being race director – from concept to execution. If you […]

Customer Relationship Management with Bob & Allison

We hear these questions frequently: what is Customer Relationship Management (CRM)? How can it help me improve customer communications, identify missed opportunities and increase revenue for my race? Thursday, Bob and Allison are joining The Race Director HQ for a Facebook live discussion on CRM and races – the session will include a live Q&A […]

Infrastructure Updates

We have been doing a number of infrastructure updates over the past few weeks to improve availability, increase performance and assure security. For example, there was a major Amazon AWS outage on September 5 that took out the SQS queuing service for 1 hour and 40 minutes. Most other registration companies were offline, but our […]