Bib Exchange

Bib Exchange is a hot topic.  Road Race Management lead article in their last newsletter was all about race directors dealing with “illegal” bib exchange. Online Registration systems typically do not handle this very well.  And that is where our latest release of RunSignUp provides some great solutions for Race Directors.  Hopefully this reduces result errors, […]

Wait Lists

An increasing number of races are selling out.  This opens up all sorts of potential frustrations and opportunities for Race Directors.  We see the glass as half full – so the next several posts will introduce some ideas on dealing with this, including posts on Wait Lists, Refunds, Race event transfers and Bib Exchange. Wait […]

July Race Director Newsletter

Results How do you post results from your race?  Many timers will have a race site where they post results.  You can also useCool Runnings to post results. Athlinks does a good job of picking up many races automatically and then has cool features to match runner names across races. RunSignUp recently added results posting.  This is a simple […]

Refunds and Transfers

RunSignUp allows race directors to easily remove, refund or transfer runners between events.  Race Directors can either do this themselves, or allow runners to self manage this (and charge a fee). In this video, we show you how a Race Director can easily: Remove a Runner form a race Remove a runner and refund the […]

Rapid Development

RunSignUp has a number of advantages over older registration systems.  We’ve talked a lot about our Cloud architecture providing a scalable infrastructure. Our rapid pace of software development is also allowing us to meet the needs of our race directors and timers.  There are several important parts to this: Cultural.  We listen to our users […]

Confirmation Email Update

When runners signing up for your race receive a confirmation email today, it comes from We are updating this to come from the primary race director’s email address.  This will make it simpler for runners to communicate directly with the race.  We are also providing an easy mechanism for you to set the email […]

Financial Reports and Payments Update

Financials Update RunSignUp has always been known as the fastest payment processor for races.  We have been making some very important changes to the financials system to provide better information to race directors, timers and partners.  The new financial reports allow you to drill down into each payment to the individual runner or donor to […]

June Race Director Newsletter

The more runners in your race, the more problems the race director faces.  There are a number of new techniques being used in Online Registration to help reduce the burden on Race Directors. Runner Input Errors How many times have you received an email from a runner saying “I made a mistake on my age.” Or “I mis-spelled […]

Orkeeswa XC Invitational

I just got back from visiting my daughter in Tanzania.  She is over there for a year teaching English in a remote Massai village with the Orkeeswa School.  She started a running club after school.  The club participated in the Half Marathon and 5K at the Kilimanjaro Marathon in February.  On June 9, they held […]

May Race Director Newsletter

This month we will discuss a good problem that more races are having – selling out, and how to handle some of the hassles of runners wanting to change their race or transfer their bibs. Wait Lists With the growing popularity of running, more races are starting to reach a maximum number of runners they […]

Race Director Education & Information Sharing

Being a Race Director is a tough job.  There are hundreds of balls to juggle.  We find the best race directors are those that learn from others and continually look for new ideas to make their race better and better. Race Director University is a new organization that is offering a full program May 21-25 […]

RunSignUp Releases New Race Registration User Interface

RunSignUp Releases New Race Registration User Interface Fast, Modern and Easy to Use Race Registration Helps Runners and Race Directors Moorestown, NJ – March 9, 2012 – RunSignUp, the leading innovator of online tools for Races and Running Clubs, today announced the availability of a new user interface for online race sign up.  The interface […]

Importing Participants from another Registration System

We just had another race director switch from a different registration system!  She already had some registrants in her old system.  With the Import capability of RunSignUp she can easily import those participants. There is the added benefit of now being able to use the free iContact capability to easily email all of her participants. […]

Getting Runners to your Race – Email How To’s

One of the most simple ways to get runners to your race is to invite them via Email!  While RunSignUp will never email runners, we think this is a very effective tool for race directors.  And we’ve made it simple and free when you use RunSignUp by tightly integrating with iContact. You can see more […]

New User Interface Beta Test

We are getting ready to release a new User Interface that runners will see on RunSignUp. The new website can be viewed in test mode at Our objective is to have a clean design that is appealing to runners and is easy to use and as streamlined as possible. You can see an example of […]

Road Race Place – a new Partner!

We are happy to welcome Road Race Place as a new partner!  They join as a partner that takes advantage of our Affiliate Program.  This provides their websites a way to query our list of races and automatically list all of our races on their websites!  Magic… This is great for Race directors who […]

Race Director March Newsletter

This month we will discuss how race directors can take advantage of several major features RunSignUp has added – Email Marketing, Custom Widgets, and RunSignUp Sites. Email Marketing Communicating with your runners is important in many ways.  Reminding runners that your race date is approaching and to sign up.  Sending educational emails to make sure […]

RunSignUp Releases Free Race Email Marketing Service

RunSignUp Releases Free Race Email Marketing Service Partners with email and social media marketing leader iContact to allow race directors free email services for promoting races Moorestown, NJ – March 9, 2012 – RunSignUp, the leading innovator of online tools for Races and Running Clubs, today announced the availability of a new free email marketing […]

We Need Another Great Developer!

RunSignUp continues to grow very quickly by developing easy to use cloud services for the running community. Learn more about us here. We build in PHP, MySQL and use the Smarty MVC template engine.  We do a lot of AJAX and Javascript on the front end.  We run on an advanced Amazon infrastructure and have […]

Winter 2011 Feature Enhancements

Winter Updates – all of these features are currently available: Age-Base Pricing – You can set pricing for multiple age ranges.  RunSignUp automatically calculates the prices so when Mom signs herself and her family up everyone is assigned the right price automatically.  It is accessed via the “Customize” tab and the “Registration” sub-tab in your Race […]