We have added a way for volunteer coordinators to re-send volunteer confirmation emails: Volunteer Coordinators can access this option through Volunteers>>Report>>Report. Once you have located the volunteer, select the MANAGE button in the “Actions” column. At the top of the page, you will see the “Resend Confirmation Email” option field and button.
We have released a new type of Automated Email for Price Increases. This is a great “set and forget” feature for races to enable during their initial race set-up (or at any time). The automated emails will notify current participants of the next price increase and prompt them to share their referral link (if referrals are turned […]
Immediate Scored Results Delivered through Mobile Platform RunSignUp announces the delivery of mobile results through its industry-leading tracking app, RaceJoy! RunSignUp customers who utilize its Race Day Results solution can now efficiently deliver chip timed scored results through RaceJoy’s mobile platform – in addition to RaceJoy’s interactive race day features such as live tracking, GPS-based […]
We released a new version of the RaceDay SignUp App (0.1.7.). It is available now on Chrome browsers at https://signupapp.runsignup.com (make sure you bookmark this rather than the versioned URL that comes up). It should be available in the Android and Apple stores in a few days – make sure to update it. Thanks for the feedback […]
We held our annual Race Director and Timer Symposium last week. As usual, we shared an overview of RunSignUp and talked about our roadmap ahead. The core message is that RunSignUp is providing an open platform that provides technology to help races thruout the yearly cycle of Promotion -> Registration & Management -> Race Day. We […]
We have added the capability to show select pages even when your race in in draft mode. This is convenient for those who are not yet ready to turn on registration, but need a website up and running.
We have added an option where a Partner (like a Timer) can be notified any time there is a new race or a race has been changed by one of their race directors. This is in the EMail Notifications page of the Partner Dashboard.
Confirmation emails generated from RunSIgnUp contain an “ics” file. This makes it simple for participants to add your event to their calendar. We have made some updates to the formatting and information. This is what the ics content now looks like:
We “Live Streamed” our Symposium last week. It was our first attempt at this, so we had some technical glitches and some content that could be better and some content that is not there. On the other hand, we captured a lot of great stuff: Bob Bickel: RunSignUp Overview and Roadmap https://youtu.be/9TF9L0Rq0jw?t=4m24s Barbara Herzog: Cultivating […]
Races are starting to use the new capabilities of RaceJoy we released this week to integrate Chip Results with the GPS Splits already. Here is an example – check out the GPS finish time at the top is only 3 seconds off the Chip time. Pretty cool.
We did a sample of photos at the Scott Coffee Race to test the Google Vision rates of reads (accomplished within several minutes of uploading photos). Check out a couple of the sample Google Vision got right on these screenshots – impressive. 100 Photos 119 Correct Tags 16 Incorrect Tags 32 Additional Tags that a human […]
Here are the slides from the RunSignUp Race Director and Timer Symposium. RunSignUp State of the Union – Bob reviews the past year and introduces RaceDay Go, RaceDay Photos, RaceDay SignUp Kiosk and more. Donations & Fundraising – CASA Superhero Run – Barbara Herzog Race Director Checklist – Trish Portuese, Championship Racing […]
We have added a simple way for Charities to access a full, downloadable report for all of their donation and fundraising information. It appears on their page where they manage their charity. Note this can work for charities that are supported by multiple races as shown in the report example below:
We have added an option to change the default time type on downloadable CSV reports to be military time. This can help with sorting lists properly based on time – for example time of registration. This option is on the Race -> Race Page -> Miscellaneous Settings Page.
We are announcing the availability of the Web View to the RaceDay SignUp Kiosk App. In addition to the Apple and Android versions, you can now go to https://signupapp.runsignup.com to start the app on Chrome browsers. The web app also works with the specially encrypted Race Day USB Card Swiper that meets PCI security requirements so […]
Over the next few days, we’ll be sharing a host of resources from our 3rd annual RunSignUp Symposium. First up: some blog links to features you may have missed. Even our most advanced users often have a hard time keeping up with all our updates (2,000+ in 2015); RunSignUp Sales Lead Bryan Jenkins picked a […]
There is now a warning on the wizard page (and the same one in the dashboard) for registration periods if the user attempts to save when there are one or more gaps in the registration periods.
We have released a new version of the RaceDay CheckIn App on Apple and Android. We made major improvements to memory management and searching to improve performance for large 10,000+ person check-in environments. This update also included some other minor improvements based on user feedback like an improved warning if bib number is not entered (and is […]
V 1.0 is released on Oct. 19, 2016. As a part of the new RaceDay Go Platform, the new RaceDay SignUp Kiosk App is now available. As we reviewed several weeks ago, this provides a native Apple and Android app designed for race day signups. Just search “RunSignUp” on your phone’s App Store. There is […]
As part of the RaceDay Go Platform, RaceDay Photos (see previous Sneak Preview and Architecture blogs) has been released in Beta for general use. RaceDay Photos is a comprehensive, open platform to provide races with cutting edge technology to create a better race day experience for their participants: The Beta Platform is being provided for free […]
We announced The RaceDay Go Platform this week at the RunSignUp Symposium. This is a major strategic direction with a comprehensive platform for creating a complete race day experience. RunSignUp is embarking on a strategic mission by taking the following actions: Creating a new brand separate from RunSignUp to allow for open use of technology components by races, […]
This year, the RunSignUp Community is introducing an annual program to give back to charities who promote running or utilize running as a way to improve their communities. We collected nearly 100 nominations and ended up with eleven finalists. The RunSignUp Customer Advisory Board voted yesterday on five unique charities to distribute the pool of $10,000. The results […]
RunSignUp is continually bringing innovation to the race industry, and as one of the many announcements at its annual symposium, it is rolling out the delivery of mobile results through its industry leading tracking app, RaceJoy. RunSignUp customers who utilize its Race Day Results service can now deliver these through RaceJoy’s mobile platform. Races using […]
We are starting some clean up items on the Volunteer system. The first small change is to remove the “SignUp” button in the header image when people are on a Volunteer Page – so they do not get mixed up and click on it and get redirected to sign up for the race.
We have added an option to include an Instagram Link on your RunSignUp generated Race Website. When someone clicks on the little Instagram link, they are directed to the Instagram page as shown in the example on the right. GO to Promotion -> Instagram and enter your Instagram name.
We updated our site with this security patch – https://blog.cloudflare.com/yet-another-padding-oracle-in-openssl-cbc-ciphersuites/. Other webmasters may want to run the free Qualys SSL scanning tool to check their grades – https://www.ssllabs.com/ssltest/index.html. Users can also check out their most common websites as well (proud to say RunSignUp beat the bank I use :-))
We have made an enhancement to the multi-event pricing feature that was recently released. Multi-Event pricing now works in conjunction with Event Grouping. If a race has set-up event groups under Race>>Registration>>Event Grouping. The group drop-down menu will appear before the event selection drop-down during registration. (The drop-down box default text can be customized at […]
This weekend on Saturday, July 16, the Ability Tour is offering RaceJoy to its participants and spectators as part of the day’s experience. The inclusive bicycle event, organized by Peckham, Inc., is dedicated to raising awareness for people of ALL abilities and embraces those with disabilities so that they too can enjoy the road. The […]
We’ve added the Contact Us form that we have for race websites to reduce spam. Rather than an email address for the club showing, there is now a contact for, which will be forwarded to the club’s email address: Clicking the Questions? button will display this: Note we have seen some aggressive shirt and other […]
In Philadelphia, we’ll be hearing about… What your runners want from Author Jen A. Miller Recruiting and cultivating fundraisers for your events from Barbara Herzog of CASA Richmond The ultimate Race Checklist from Trish Portuese of Championship Racing Race promotion and running community collaboration from Andrew Younger & Joe Dimambro of CRIM Fitness Foundation Streamlining […]
We have released a new capability to include RunSignUp’s RaceDay Results in the RaceJoy App automatically. This means any race where the timer is uploading results (either automatically from The Race Director or RunScore or Agee Timing or manually uploading CSV result files), the results will appear within seconds in runner and spectators RaceJoy apps. […]
When you turn on Club Membership Discounts, and a participant qualifies, they will no longer be eligible for other Member Discounts. This is a further feature added to the previous feature of limiting club membership and age based pricing discounts.
We are very happy to announce that Matt Morrisson will be joining our development team. He comes to us from Amazon where he spent the last 5 years working on various projects including the console that anyone who uses AWS logs into to get around to the various services. Before that he was part of startup […]
You can now control if you allow participants to transfer into an event even after registration is closed. This is another option on the Participants -> Participant Management -> Event Transfers page:
We have made the error message when there is a required team selection:
We have now hidden races marked as “Private” from being searchable on Google and other search engines. They had previously only been hidden on on the RunSignUp search as well as from calendar widgets and affiliates.
We have added a CSV download for the Partner Comparison Reports.
We have added a new capability to do bulk refunds for races. This useful to do things like give partial refunds to everyone in a cancelled race, or if there was a problem with the shirts or the 5K course, etc. Obviously, you will need to make sure you have enough money in your refund reserve […]
We’re excited about all the Race Directors and Timers heading into Philadelphia soon for our 3rd Annual Race Director/Timer Symposium…but we might be the most excited to hear from someone who is already here. Meet Jim Marino, Philadelphian. Jim first became involved with the now-iconic Broad Street Run as a volunteer 32 years ago because […]
When a person transfers their bib to another person, the first person’s team designation goes along with it. However, sometimes the receiving person does not want to be on that team. So we have added a simple “X” to remove the yourself from the team:
The initial offering of Race Director 2017 is now available. For anyone on the Extended Support plan, contact us about getting your system activated. The change that we are concentrating on now is the natural extension of the Auto Import capabilities added late in the RD 2016 modifications. The first major offering of RD 2017 is […]
We have updated the automatic notifications we send out when simple race listings are created. This is for customers using our Race Calendar widget – for example running stores or running clubs. When race directors want to just put up a simple listing (rather than use RunSignUp for registration), that now triggers a notification to […]
We have made Multi-Person Pricing more intuitive to participants. You can now add a message to participants to let them know what your special pricing is (it can be set to Discount $, Discount % or Fixed Amount) when they register: Once you add a second person (in this example), note how the pricing option […]
When races invite their charity partners to process donations directly, this ensures the race does not have to keep track of money coming to them that would then have to be redistributed to their charity partners. We have just added an option to not accept any donations until the charity partner has set up their […]
We have created a new way to allow multi-event discounts, as well as a nice user experience that allows you to highlight the discount. Here is a simple example of giving a $10 discount if you sign up for both the 10K and the Half (although this can be used for lots of ideas like […]
We were out in Denver this week for the RunningUSA Next Evolution Conference – focused on alternative races like color runs and obstacles races. There were a number of traditional races there like Pittsburgh Marathon, Colfax Marathon, Big Sur Marathon, etc. The opening panel discussion and the marketing presentation by Peter Abraham were both very […]