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As we transition to Email V2, and try to maintain our free email service, we are announcing the end of Private Labeling for all emails from RunSignup. This means we are ending the ability to private label that we had introduced in 2016. Back in 2016 we added this feature to improve deliverability. Since that […]
We are beginning to roll out Automated Emails to the next generation email system. Today, we have Price Increase and Incomplete Registration emails ready to set up. Over the coming several weeks, we will add the remaining automated emails – Registration Followup (aka Drip Campaign), Sponsors and RaceJoy. The new email system allows customers additional […]
We are in the process of rolling out a new Unsubscribe process for our email marketing system to reduce unintentional unsubscribes by your email recipients. Rather than the unsubscribe link within each email taking the action directly, it now sends the recipient to a page for confirmation. There is no action events need to take […]
There is a new component for Email V2 that allows you to feature a set of images in a group. You can choose the number of images in a row, add hyperlinks, and a heading. This is perfect for featuring your sponsors with easy links to their websites in your Email Marketing. It can also […]
Following up on our recent introduction of Deduplication Options for Email v2, we wanted to go behind the scenes to explain how our email delivery system is being further optimized. Enterprise level email delivery is much harder than it may appear. Like many things with an internet based product, we have to spend a lot […]
There are now 3 deduplication options for Email V2: You can select your preferred deduplication option on the Recipients page where you select Email Recipient lists to receive an email. We will walk through each deduplication option in more detail. Email, Name, and Placeholders We recommend using this setting for all race communications that use […]
Email V2 stats now show in RaceInsights Analytics. This gives you even more insight into how your emails drive website views, registration numbers, and revenue. RunSignup email is free and you can send unlimited emails. However, it’s important to balance frequency and quality – if you send too many emails with poor content, your contacts […]
There is now an option to disable the header in RunSignup’s Email V2. While we recommend including the default Sign Up button in your marketing communications, your event may not want a heading for emails to registrants regarding event communications, like a Pre-Event email. To disable the header, click the gear setting in the email […]
There are now fundraiser email replacement tags for Email V2. Using these dynamic replacement tags with the Email V2 fundraiser recipient list gives your peer to peer fundraising event more power to automate and customize communications with your fundraisers. We make it easy to use fundraiser replacement tags with a dropdown tags menu for fundraising […]
You can now send and schedule emails to your fundraisers from Email V2. This enables your peer to peer fundraising event to easily communicate with fundraisers throughout the fundraising period. If your event offers peer to peer fundraising teams, you will be able to send to 3 categories of fundraisers: To send an email to […]
Email Marketing is the most valuable marketing channel for events, and RunSignup makes it easy to send unlimited emails with free and integrated Email Marketing. This blog walks through 5 of the emails your event should send – and the postponement/cancellation email that we hope you don’t have to send! Each sample email includes: Registration […]
You can now add URLs to images in the Email Builder, enabling you to redirect email recipients to a website. This gives you additional ways beyond call to action buttons and hyperlinks to link to website content from your RunSignup emails for all of your events. When you add an image to your email, you’ll […]
Email Marketing continues to get more features to help our customers market their events and communicate with participants. There are three recent updates: Send test email Change text color Bullet & Numbered Lists More ticket replacement tags Send Test Email You can now send test emails to see how an email will display in your […]
McGuire’s St. Patrick’s Day Prediction 5K Run is the largest 5K Prediction Run in America. Held on the weekend of St. Patrick’s Day, the event is more than just a race – it’s a full-fledged party with live entertainment, Irish Fare, Irish Wakes, and beer. This year, they let us follow along on their email […]
There is a new Divider content block that lets you make breaks and transitions between sections of content in your emails. With flexible weight and color options, you can use dividers to visually separate other content blocks in your layout. To add a divider block, click the Divider option in the right hand menu or […]
As part of the ongoing development of our FREE Email V2 tool, we are pleased to announce the addition of two new features to give endurance race and peer-to-peer fundraising event organizers more flexibility and ease when creating email communications: Horizontal Header Layout Buttons with Predefined Links To create an email with our Email V2 […]
We were thrilled to introduce FREE Email Marketing for every organization that hosts events on GiveSignup, TicketSignup, and RunSignup. Email marketing is tailored to your event needs, from marketing and promotions to pre-event and post-event communications. This free tool will give your organization, nonprofit, or small business the power to send emails across all your events and […]
Your organization can now get FREE Email Marketing across all of your events and contacts on GiveSignup, TicketSignup, and RunSignup. Free Organization Email Marketing gives your organization the power to send emails across all of your events and contacts from a single dashboard. While we will be building many more features for Organization Email Marketing […]
Next-generation email marketing is here! Get a look at the new Email Builder with out of the box and custom templates, dynamic data replacement tags, and more. As always, email marketing is free, and Email V2 includes: Free unlimited email sends Free unlimited email contacts Upload your contacts AND custom information Choose from default Participant contact lists Design […]
We have added an easy email list creation from the registration Participant Report. This allows you to create a report with the filters that you want, and placeholder data tags information you need for your custom email. This example report shows fields for a results link from last year’s race, as well as the number […]
In addition to giving each event an unlimited contacts and unlimited sends full capability email system, we provide a couple of powerful features to manage unsubscribes. Marketing and Transaction Email Accounts We provide each event with two accounts – one for marketing and one for transactional emails. This allows you to send maybe too many […]
One of the most powerful features of having a fully integrated email system in our platform is being able to craft emails with placeholder tags that customize each individual email with things like name, CheckIn QR code, past donation amounts, and many more. There are multiple ways to access placeholders, and multiple ways to use […]
RunSignup is excited to announce the launch of next-generation Email Marketing for endurance and peer-to-peer fundraising events. Send unlimited emails, upload unlimited contacts, personalize email with custom and event replacement tags, and design beautiful emails with the new Email Builder. This first release contains a number of key features including: Free unlimited email sends Free […]
We are working on a new generation of Email Marketing for our GiveSignup | RunSignup customers. We have customers currently sending over 30 Million emails per month for free on our platform, and we want to make a significant step forward in what we are providing in our free platform. Our goal is to provide […]
We will be removing the feature to have simple private email labeling that uses your “Reply to” address as your “From” address since Google has recently begun blocking all emails set up this way to Gmail accounts. We had introduced this simplified version years ago, but with the increased security scrutiny Gmail has ended support […]
We have finished a long upgrade of the Notification Email system. We have over 60 types of notification emails the system generates automatically when certain events happen – like a user registered, or a donation was made, or a virtual race milestone was achieved, or a financial payment was made. These can all be custom […]
Race directors, timers, and nonprofits using our integrated email marketing system in September reached an impressive new mileston: 25 million emails sent in a month. That means that, despite the impact of COVID-19 on the industry, customers sent 35% more emails in September 2020 than they did in September 2019, and sending is up 20% […]
To make Challenges and Virtual Events successful, you need to create interactions with participants. With our All in One system, we make this easy with our free email marketing and replacement tags. We have created a number fo replacement tags that will automatically fill in each participant’s unique link for: Digital Bib Finisher Certificate Individual […]
One of the great features of our email marketing system is that it is tightly tied to the CRM Database. We have always had replacement tags that you could manually put into your emails to put in a participant’s name, or bib # or QR code. But they were manual and awkward to find and […]
Grow your email lists and convert anonymous website visitors to real participant and donor leads with RunSignup’s new Email Capture pop-up. Create and customize a sleek email capture form in seconds: no developer required, the pop-up works immediately on your race website, and, like all RunSignup features, it’s free. Convert website visitors into participants and […]
This is the email Bob sent this morning to the company. We wanted to share it… Today is one of the biggest days we have ever had at RunSignup. RaceDay Scoring 2.0 is being released today. While many of you have worked to help make this day possible, there are others who don’t work directly […]
Last year, 154 million emails were sent through the RunSignup email marketing system across 20,000 races. That’s a lot of emails. Email is one of your best bets when you are looking for mass communication methods for your race. An email marketing system will save you the time of manually sending communications from your personal […]
Pre-Race emails are a great way to make sure your participants have all of the information they need prior to race day. Here is a step-by-step guide on how to create, schedule, and send a pre-race email. Create an Email First, you’re going to have to draft your email. You can do this under the […]
RunSignup offers the capability for fundraisers to send emails right from their fundraising page to request donations, thank donors, and invite others to join their fundraising team. Race directors can promote their nonprofit’s brand and make it easy for their supporters to engage their networks by creating preset templates and content for fundraisers to send […]
Email can be a powerful marketing tool to reach a massive audience in seconds. Companies, from clothing to software, all use email marketing to communicate information to their customers. But, have you thought about how email marketing could impact your specific race? In this blog post, we will dive into the benefits of email marketing […]
Looking for a refresher on RunSignup’s email marketing platform – or using it for the first time – and not really in the mood for a full webinar or a bunch of how-to’s? Check out our step-by-step powerpoint on Email Marketing. It covers: Whitelabeling, and who should do it Creating email templates Adding content and […]
One of the common questions we get is “My Email did not get through to all recipients. What happened?” Email deliverability is much less than most people know. According to Sendgrid, fully 21% of emails never make it to a users inbox. Given that RunSignup sends over 15 Million emails per month, that means over […]
Check out our nifty new templates! The latest installment of our RunSignUp Webinar Series dropped today, with Account Manager Allison Bickel taking attendees through the steps to create emails, send emails, and interpret your email reports…so, for those of you who missed the webinar, here’s your chance to catch up! You can explore the full […]
We have released a new email marketing template option that is now the default for all new race email templates created in the RunSignUp system. In addition to the new email template, there are some ease-of-use updates for races to customize RunSignUp’s templates or provide their own. The highlights of this update include: Fully mobile-responsive […]
We captured some of our favorite presentations from the RunSignUp Symposium on video and are gradually sharing them with all our customers and friends. You can check out all the presentations that have been uploaded here: https://resources.runsignup.com/symposiumpresentations/ Our latest video release is the Email Marketing presentation by Allison Bickel and Andrew Burke. They review list […]
We had a bug impacting emails sent today between roughly 9:55am-10:35am ET, causing emails to be sent with recipients listed in the “To” field instead of being BCC’d. The bug initiated during a migration to the new version of SendGrid’s API; we have rolled back to the pre-deployment version, and further emails have not been […]
RunSignUp has just made it easy to include your own images in our Email Marketing system! No longer will adding images to emails require knowledge of HTML hosting images. elsewhere; they can now be added directly into the email editor. To include images: After clicking on the new image icon, you can click on the […]
We have improved the scrubbing of email lists that might be shared between races and partners. There is a new partner level tool to download email lists under Email Marketing -> Manage Lists: When you download, all unsubscribed email addresses are scrubbed from the download. So you can import these into another race or partner […]
We have released a major update to RunSignUp’s email marketing templates. The highlights of this release include: Multiple templates Auto-update of race emails within 5 minutes of race changes Partner & Club email templates Partner templates available at the race levels Easy toggle between templates and themes when building emails Multiple Templates Previously, races would […]
We have added the following tags to volunteer email communication: %TIME_SLOT% %TASK_LOCATION% %TASK_INFORMATION%
Now, when a fundraiser sends an email through their fundraising center, they can select specific contacts from the fundraising list. Before, a fundraiser needed to select all contacts on their list. Here is an example of the selection option in the fundraising center: We also added the option for fundraisers to save draft emails. During the […]
With the recent release of RaceInsights, we are giving customers in depth insight into how your marketing efforts are being received. But how is your race doing compared with others? What can you learn from others? In February, we will be releasing the Second Edition of our Race Trends analysis at Running USA that looks […]
With such great, well established email vendors like Mailchimp and Constant Contact available, why are more and more races turning to the RunSignUp Email system? Free Our email system is free. Constant Contact costs $500 per year for up to 2,500 contacts and MailChimp costs $300+ per year for up to 2,500 contacts. They include some […]
We have expanded our RunSignUp Analytics Platform to show registrations tied to each email. This will show you in detail how each email you send, and each automated email that is sent (price increases and incomplete registrations for example) performs. This type of analysis will be extended over the coming months to also include transaction […]
You can now set your own reply email address for EMail Marketing. This is set in the Email Marketing Setup: When you set this, your emails will look like this to participants: For advanced users, we still recommend full white labeling. This option is similar to what most email marketing offerings do, but can impact […]
