RunSignUp April Newsletter

Top News: Participant CRM Notes Throughout the last year, we have gradually expanded the CRM capabilities at the core of your RunSignUp participant management, making it easy to view current and previous data about participants from a single participant report. Now, you can also track your interactions with them via Notes, a text field that allows race […]

UX Update: New Race Wizard

We have released a major update to our race wizard. Here is a quick overview of what was included in this update: Refresh the look of the wizard with a clean modern design. Improve the usability and flow of the wizard. We scrutinized each UI element for improvements. Remove elements that are not needed in […]

Kentucky Derby Festival Galloped with RaceJoy!

People galloped through the Kentucky Derby Festival miniMarathon and Marathon with RaceJoy! The Kentucky Derby Festival is the biggest party of the spring with more than 1.5 million people attending over 70 events. Many people don’t realize that the Kentucky Derby is filled with a weekend filled with festivities, and RaceJoy was fortunate enough to […]

RaceJoy Launches New Design of Setup Wizard

We are happy to announce we’ve redesigned our setup wizard screens to make the process easier and to ensure readability outdoors on race day. Using more vibrant, contrasting colors, you can now get race day ready on site, even on the sunniest of days. We’re excited by the new improvements and think you will be […]

35+ Years of Development into RunSignUp

We just did a quick calculation, and we have 35 person years of software development put into RunSignUp so far. We have 12 people in development now, so we should add about another 30% to our existing functionality over the next year (although things slow down as you get bigger). The good news is there […]

RaceJoy Issues at Glass City

UPDATE (4/30/2018): In addition to the steps we discussed below, we also did a refactoring of the code. We implemented a new model to reduce the processing needed to setup new participants and spectators. This new code was used this weekend for several races, including the Kentucky Derby Marathon. We had 2.2 Million configuration records […]

Updated Payment Account Requirements

As part of our ongoing efforts to improve our financial and security processes, we are instituting additional controls on new payment accounts. This involves collecting additional information on owners and requiring information be entered by individuals with significant control over the entity. As we have discussed, we are part of the banking network, and require […]

TXT Infrastructure Improvements

We recently were approved by the telecom carriers to have our own Short Code to support results notifications and emergency txt services for races. We have been using a shared short code service provider. Having our own short code assures us of having the highest bandwidth available as well as continual service from all mobile […]

Annual Jeff Bezos Amazon Letter – High Expectations

Jeff Bezos Annual Amazon_Letter is out. We have written about it in 2015, 2016 and 2017 since Amazon is a major role model for RunSignUp, as well as the infrastructure that runs our business. As usual, he covers a bunch of amazing statistics. Like AWS Cloud Computing is now a $20 Billion (with a “B”) […]

Specific Relay Team Legs & Unique Questions

We have added a powerful new capability to custom questions – having a unique answer. This is very useful for races who want to specify which participant is doing each leg – for example Bob is doing leg 1, Jeff is doing leg 2, Meredith is doing Leg 3. As each of these people sign […]

Endurance Relays Offer Live Tracking with RaceJoy

We are seeing an increase in interest for long distance endurance relay events where runners can share in a challenging, memorable experience together. With this, we’ve been doing a great deal of work with RaceJoy to deliver the features that the teams and that race organizers want that are specific to the unique nature involved […]

RunSignUp Accepting Applications for the 2018 Community Grant

Moorestown, NJ – RunSignup is now accepting applications for their 2018 Community Grant Program. The program, in its third year, awards a $10,000 contribution to endurance-related nonprofit organizations. Organizations can be nominated for the RunSignUp Community Grant here through June 15, 2018. The grant supports charities that promote the endurance industry; for example, local youth running programs, training funds for athletes, or the collection of running shoes for runners in developing countries. Requirements for applicants include:  All applicants must be a 501(c)3 Non-Profit   All nominated organizations must have […]

RunSignUp CRM Expands to Include Participant Notes

Moorestown, NJ – RunSignUp, the leading technology provider for races in the US, has released an update to its CRM (Customer Relationship Management) that allows race organizers to better track and manage their participants. The CRM is the core of RunSignUp’s participant management capabilities, creating a single hub for organizers to access all participant data […]

Hogeye Marathon is in RaceJoy. It’s a pretty pig deal!

This weekend, the Hogeye Marathon & Relays is taking things to the next level by offering RaceJoy’s advanced tracking and interactive race day features in its 42nd running. With the addition of RaceJoy, participants can get an extra motivational lift by knowing others are tracking them, receiving live continual progress updates and fun, encouraging cheers […]

RaceTrends: Are You Asking For the “Right” Donations?

It’s no secret that the endurance industry is BIG business for charities large and small. While your local charity 5K will likely find that turning a race into a profitable endeavor is a lot harder (and requires a lot more sponsors) than it looks, it is possible to raise money through your events. Fundraising Event 101: […]

techgirlz Workshop at RunSignUp!

RunSignUp UX developer Meredith Klein is heading up our first RunSignUp-hosted techgirlz workshop on May 23, 2018. The workshop is for any middle school girls local to our Moorestown office who are interested in learning about creating a website via WordPress. Some details: In this workshop, students will create their own website using WordPress. They […]

Instagram Integration Changes

Due to changes in the APIs from Instagram, we will be removing the “Instagram User Widget” and “Instagram Hashtag Widget” from our custom content pages. What’s Happening: Instagram shut down several of their APIs that we have used to gather Instagram media to display on race, club, and partner websites. Their replacement APIs are not yet available […]

Spring Cleaning Part 2: Club Dashboard!

Hi All, We’ve done some more spring cleaning, and applied our new dashboard style to the Club Dashboard: Everything is where you would usually find it, just with a fresh, modern style update. We’re going to be making some small updates to this new dashboard style over the next few weeks. Over the next few […]

Spring Cleaning! Race Dashboard Update

Hi All! As a Spring Cleaning exercise, we’ve updated our Race Dashboard with a clean, modern visual update: Everything in the left navigation is the same as before, it just has an updated style. Likewise, everything in the Race Title Tile is still there, just moved around a bit. We will be making minor adjustments […]

RunSignUp Q1 2018 Results

We do a quarterly update on how things are going with RunSignUp (2016, Q1/17, Q2/17, Q3/17 and 2017). The good news is that more races, timing companies, running stores and runners continue to recommend us. And we keep putting out great technology our customers seem to like! Remember to sign up for our annual RunSignUp Symposium – […]