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Most races offer some form participant tracking as it has become a standard expectation of participants and spectators alike. However, each race is different in the types of tracking that is being offered. Some may issue just a start and finish alert, others issue alerts at points along the course, while others may offer continuous […]
RunSignup showcased its RaceDay Suite of products at its Winter Symposium in Orlando. Here is a brief overview of part of the suite – from RaceDay Registration to CheckIn to Scored Results using RunSignup’s RaceDay Scoring and Results solution. Timers are able to offer races an improved race experience with faster processing on race day […]
A couple of years ago we wrote a somewhat intellectual blog on the “Price Elasticity of Processing Fees” that included fancy graphs. As we talk with lots of customers at the RunningUSA conference, this is once again a hot topic. The simple fact is that participants will pay a higher processing fee. We see that […]
This is Bob. We are heading to the RunningUSA Conference this weekend, and this is the question I will be asking over and over again. We want to try to get feedback on the value of a participant as part of designing the next generation CRM we are working on this year. To help give […]
“We don’t sell timing services. We sell experiences. And when people pay for those experiences it is very rewarding for us to see them so happy and so appreciative.” Steve Turrisi, Race Day Professionals Overview Steve Turrisi, from Race Day Professionals, is a RunSignup RaceDay Certified Timer who took the initiative to proactively offer RaceJoy […]
One of the great features of our email marketing system is that it is tightly tied to the CRM Database. We have always had replacement tags that you could manually put into your emails to put in a participant’s name, or bib # or QR code. But they were manual and awkward to find and […]
RunRepeat issued a report on the State of Ultra Running. Ultra running has become increasingly popular as shown in the chart above growing to over 600 Thousand participants last year. Growth is higher than other distances – partly because of the enthusiasm of Ultra runners, and the desire to push themselves to new limits. Unlike […]
Your race website’s Sponsors page just got a nice update. Previously, the Sponsors page looked like this: The new layout is removes the color block backgrounds for a cleaner layout and display. The mobile display elegantly stacks your sponsor logos and offers:
A group of us (Johanna, Eric, Jordan, Flynn, Crisp, and Bob) will be at RunningUSA starting on Sunday. To try to make it a bit more productive and tangible, we have decided to organize our time in discussion topics. Stop by our booth or hunt us down either during the scheduled times or other times. […]
We are nearing routine mode for Sales Tax since widely releasing it on December 1, 2019. Of course the purpose is to comply with state a local sales tax laws, and to make things simpler and more accurate for our customers. We are in the process of preparing our January sales tax filings – a […]
We have attempted to put together the Largest 100 races that were timed from 2019. We have been accumulating this list for a couple of years (here is 2018). While we try, we may have missed some races, or we might not have the numbers exactly right since this is a manual process. So if […]
We have added a new feature to Custom Questions – the ability to set a limit for the total number available to specific options. The inventory option works for Check boxes, Radio Buttons and Select Menus where there are specific answers to the questions. When people register, on the Questions page, participants will not see […]
Race Timers’ Monthly Update Thanks to the 200+ timers who participated in the Race Timer Survey. We received valuable insights pertaining to the timer business, and we will be making use of this information to help support you in your timer business. Top Three Timer Challenges: 1. Managing and Training for Staff 2. Not enough time 3. […]
We have a plan to overhaul our Free Photo Platform over the next 6 months. Some of the changes will be cosmetic and some on the infrastructure side so we can make the photos more available, more searchable and part of more applications. We released the first phase yesterday, which were mostly cosmetic changes in […]
2019 RaceTrends Report Shows 1.0% Participant Growth Our 2019 RaceTrends Report, an annual analysis of the state of the endurance industry is out now! Released at our inaugural 2019 Winter Symposium, the report was built by mining RunSignup registration and finisher data over a five-year period to generate transparent statistics, identify trends in the industry, […]
You’ll notice when you navigate to CheckIn Tools on your Race Dashboard, there has been a consolidation of tabs. Race >> RaceDay CheckIn By clicking Mobile App, you will land on the normal CheckIn App settings to set password and available dates. There were no changes to these settings/features. By clicking Web CheckIn, you’ll notice […]
More than 8,000 nonprofits use RunSignup to raise more and save time. This webinar reviewed the different ways that fundraising events set up registration, donations, and fundraising on RunSignup, and covered the best settings and tools to grow donations and incentivize fundraisers. There are more donation and fundraising tools than ever before, and this webinar […]
Our 2020 Winter Symposium is over, but there’s still time to catch up. You can view the slides from presentations anytime, and now the video recordings of our sessions are starting to pop up. Next up: Sales Tax and Your Race With Kevin Harris Kevin Harris, RunSignup CFO and COO is back with more on […]
The timer survey findings are in! This was the industry’s first timer-focused market survey and provided some valuable insights. We received input from 213 industry timers. The survey was open to all timers. Though, we expect we had a higher concentration of timers that currently use RunSignup’s platform of products, the sample size was large […]
Our technology partner previously known as eventbaxx has great news for race management and timing companies after rebranding to Fanomena Events. Digital Race Bags have become indispensable in the endurance sports scene. Major races and expos such as the San Francisco Marathon, OC Marathon, Charlotte Marathon, Kansas City Marathon, Honolulu Marathon or the BMW Berlin […]
The dates are confirmed! The next two RunSignup educational Symposiums for race timers, race directors, and nonprofits will be held: Summer 2020: July 27-29, Philadelphia PA Winter 2021: January 25-26, Orlando FL Both events will offer industry professionals an opportunity to invest in their education and connect with their peers, with three intersecting tracks focused […]
One of the interesting topics at the RunSignup Symposium was a session on tools that people use. Ryan Griessmeyer from RaceDay Events raved about a tool he uses to track all of his equipment inventory from barriers to cones to timing mats and controllers – Rental Essentials. Basically, what Ryan digs about Rental Essentials is […]
2019 RaceTrends Report Our 2019 RaceTrends Report is here! The report uses the 50,000+ races, runs, walks, and rides and 7+ million participants who registered on our site in 2019 to evaluate the state of the US market. The report includes data and insights on endurance event giving trends: Fundraisers who linked their RunSignup fundraising […]
Our 2020 Winter Symposium closed out on 1/14, but if you missed it, there’s still time to catch up. You can view the slides from presentations anytime, and now the video recordings of our sessions are starting to pop up. Next up: Sponsor Recruitment With Jeff Fitch Jeff Fitch joined us for a premiere session […]
Our inaugural 2020 Winter Symposium brought together 250+ race directors, timers, nonprofits, and industry professionals for 2 days of education and networking in sunny Orlando, FL. If you made it down to join us, thank you for your time and attention. But if you didn’t, we have plenty for you to catch up on. Presentation […]
We have now made it easy to adjust an image of any size to fit the race website banner image. We have added this convenient tool in other places like cover pages, fundraising pages and clubs, and have now released it for your banner image. It is simple to use. On upload of your banner […]
Enmotive announced today that they have acquired imATHLETE. This follows on the heels of Gatehouse acquiring Enmotive last year. Gatehouse Live also acquired Rugged Maniac in 2018. Gatehouse was a small division of New Media Investment Group, which owned 150+ newspapers nationwide. New Media acquired Gannett in 2019, which also owned over 150 newspapers including […]
When added to a race, timers now have access to expo mode and registration closed settings. This makes RaceDay easier for the race and easier for timers.
We heard a disturbing story about a race who is going to be moving their registration platform, and their former vendor has locked them out of the system. So they are now fighting with that vendor trying to get access to their data. Ouch! While most races want to find a system and then never […]
Grow your email lists and convert anonymous website visitors to real participant and donor leads with RunSignup’s new Email Capture pop-up. Create and customize a sleek email capture form in seconds: no developer required, the pop-up works immediately on your race website, and, like all RunSignup features, it’s free. Convert website visitors into participants and […]
Bloomberg reported that Tough Mudder creditors are trying to put the company in bankruptcy. “Signs of distress have been hovering, with CEO Kyle McLaughlin departing the company. The company’s website says ticket sales have been suspended. Creditors are attempting to push the organizer into bankruptcy over $855,000 they say the company owes them.” Bloomberg OCR […]
We have a handful of partners for our upcoming Winter Symposium. Since we’re working with vendors that we know and trust (they all work with customers of ours!), we want to introduce you to each of them in advance of the event! Meet: ROAD iD Who can we meet at the 2020 Winter Symposium?Allison Howell, […]
A large race that opened registration on RunSignup yesterday wanted to be able to see which participants registered from different links that they use to market their race. This is important to the race because: They can allocate marketing spend towards channels and ads that have the best return on sign ups, transactions, and/or donations; […]
We have been issued a new Attestation of Compliance for PCI. This is our yearly report issued by an independent auditor that does an annual (and quarterly) multi-dimensional audit of our system and processes to ensure we meet the highest levels of compliance with the credit card industry standards. RunSignup spends considerable effort, and we […]
Justus Fee is joining the RunSignup team as a coop student software developer in the Moorestown, NJ office. He’s a senior at Rowan University pursuing a Bachelor’s in Computer Science and is the first of many Rowan students working with RunSignup as part of the Cooperative Education Program. His programming passion is to create tools […]
Team fundraising can be a great way to encourage competition and community for your fundraising event. RunSignup makes it simple for your fundraisers to sign up, become a fundraiser, and join or create a team.Please Note: You must enable Donations and Individual Fundraisers before you can enable Team Fundraisers. There are five tiles that organize […]
Do you… Have a passion for nonprofits? Love working with the latest and greatest technology? Want to bring technology solutions to thousands of nonprofits? Want to work with a dynamic and cutting-edge tech company that’s using the art of technology to make a difference in the endurance and nonprofit market? We are looking for a […]
A recent article in the NYTimes, Short-Term Thinking Is Poisoning American Business, talks about the short term focus: Public Companies: “being evaluated by investors on their ability to produce immediate financial value, almost always in the form of value-extracting activities such as cost-cutting, price increases, share buybacks or other forms of financial engineering.” Private Companies: […]
