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We held a webinar today to review the current status of coronavirus impact, and get customers up new tools to help communicate action plans with your participants quickly and effectively. We know this is a tough week for everyone, and we’re working as fast as we can to put together tools to support your events. […]
Timers can take advantage of RunSignup’s free RaceDay CheckIn app to make things move faster during packet pickup and overcome many traditional timer headaches. Watch this recorded Webinar that covers how to use its features. RaceDay CheckIn App features include: QR code scanning or manual entry Personal information and transfer adjustments Dynamic bib assignments Giveaway […]
We are releasing a Postponement tool to help events better manage the impact of Coronavirus. It presents options to your participants in a pop-up and on your main race page. Tomorrow we will release similar capability with email notification. We will also be taking feedback on this tool to make it better over the coming […]
In the event of a severe weather event, a public health crisis, or other public safety concern, one option available to races is transitioning your event to a Virtual Race, either for all participants or as an option. There are many reasons to host an intentionally virtual race, but this blog addresses best practices for […]
In the event of a severe weather event, a public health crisis, or other public safety concern, one option available to races is transitioning your event to a Virtual Race, either for all participants or as an option. There are many reasons to host an intentionally virtual race, but this blog addresses best practices for […]
We are getting many questions, and will collect the common ones here. We have several information blog posts out already: Emergency and Race Postponement Plans for Coronavirus Chargebacks Tools for Planning and Chargeback Reserves Why is RunSignup Moving So Fast? My Chargeback Reserve / Holdback does not seem to match your 20%/50% calculation? Our first […]
We’ve had many customers express surprise, concern and even anger at our steps to ensure all races have some level of chargeback reserve. Here are some answers to FAQ’s: Your Corona-report does not show a drop in registrations. Why did you change your stance this week? This is moving fast. When we first wrote about […]
NOTE: We updated our policies for reserves and post race payments on March 27 and April 15. We are likely to continue to update the policy as conditions change. RunSignup will be releasing two tools this week to help races if they are affected by Coronavirus and are forced to postpone, change to a virtual […]
We are beginning to see the impact of Coronavirus on our communities and on our races and nonprofit events. We are trying to be proactive to help the industry with information about any direct impact we see and education about actions races can take. One of the big concerns for races and nonprofit events is […]
Yes, we are hiring again! We are looking for a Full Time and or Part Time Technical Customer Support Representative to help us expand our hours of service during the weekend. The ideal candidate is a timer who wants to come in from the cold to help customers and participants use RunSignup’s platform. This position […]
Today we released another feature to help nonprofits raise more and save time. Nonprofits that set fundraising minimums for an event can now automatically charge fundraisers the difference when minimums are not met by a certain deadline. When the Fundraising Minimums feature is enabled, fundraisers’ credit card information is securely saved and nonprofits can automatically […]
Still looking for video recordings of our 2020 Winter Symposium sessions? We have our presentation slides available now and are continuing to upload videos on our YouTube Channel. For now, enjoy our next two sessions: Corporate Team Events With Eric Cone and Matt Sinclair Corporate Teams are a unique way to drive registrations by allowing […]
As we discussed in our blog about ideas for preparing a plan in case your event is impacted by Coronavirus, we are starting to publish weekly updates on using year over year race data on the number of registrations. In Week 2, race registrations were up 0.9%. We use data from the Top 250 races […]
We put a lot of time and energy into educational content – webinars, example sites, Symposium videos, case studies, and more. These are all available to our customers through various channels, but it can be difficult to keep up with all the resources as they are released. This weekly roundup will be a one-stop source […]
86% of timers offer services beyond race timing – and timers are often the technology experts in the industry. Crisp and Val as they talked through some of the technology solutions available to races – and what questions you can ask your timer to help find the best options for your race. The webinar covers: […]
Watch this helpful video on using RunSignup’s Web CheckIn for a faster processing of your participants and insightful reports. RunSignup’s Crisp McDonald covers how to use the product and the various ways it integrates with the RaceDay Suite of timer tools. Sign up for the next Timer Tip Tuesday where we will cover how to […]
We strive for having an accessible end user experience. Being inclusive is an important part of product ownership. As an example, in a recent case study for a large potential client, we scored “all green” for their race website and registration process using the Google Accessibility Tool. We are achieving greater and greater levels of […]
In response to the frequent requests we receive from timers to offer an additional opportunity to become certified in RaceJoy, we are offering a one-time virtual live certification session. All timers are welcome regardless of registration, timing or scoring system you use. However, Space is limited so that we can fully support those attending the […]
Chicago has a sales tax on amusements which includes events. However, there are two exemptions available:501C3 organizations Events that comply with all 5 of these criteria: – 501C3 Organizations OR – Events that meet all 5 of these criteria: The event takes place primarily on the public way or other public property, Any required permits […]
As we discussed in our blog about ideas for preparing a plan in case your event is impacted by Coronavirus, we are starting to publish weekly updates on using year over year race data on the number of registrations. In Week 1, there is good news, with race registrations up 3.0%. We use data from […]
Ticketing for Nonprofits In this week’s webinar, GiveSignup Account Manager Elisabeth DellaRova covered basic ticket event setup and then demonstrated some of our newer, more advanced features that can help your nonprofit raise more and save time. Ready to set up a ticket event? Create Ticket Event Basic Event Setup Support You can use these […]
We put a lot of time and energy into educational content – webinars, example sites, Symposium videos, case studies, and more. These are all available to our customers through various channels, but it can be difficult to keep up with all the resources as they are released. This weekly roundup will be a one-stop source […]
Update (3/4/2020): The CDC has issued guidance for mass gatherings and large community events. It contains a number of good suggestions for the basis of a plan. As we write this, Coronavirus is the headline of every news story and the subject of every water cooler office (physical or virtual) discussion. Let’s hope that the […]
Customer Success Stories February 17, 2020 was a big day for our customers, with RunSignup processing over $3.4 million across 50,000 registrations. In addition to everyday race registrations, the day saw a 30,000 person lottery drawing for the Blue Cross Broad Street Run, a 1,400 person drawing for the Horribly Hilly Hundreds, and two sellout […]
Dynamic Bib Assignments is an ideal way for races and timers to save time and reduce costs with unwanted bibs by using only what is needed. Below is a recording that covers RunSignup’s Dynamic Bib Assignment capabilities and how it integrates with the other RaceDay tools to create a seamless and efficient race process. Join […]
As we talked about a couple of months ago, Tough Mudder did go to bankruptcy court and ended up with a settlement deal. Spartan will acquire Tough Mudder for $700,000 plus assume debts of $10 Million including honoring prepaid tickets. According to Obstacle Racing Media, Spartan is brining back a number of Tough Mudder employees, […]
Providing races with the technology they need to succeed About DC Timing DC Timing has been in the endurance business since 2002, timing cross country, track and field, road, and trail races. In addition to timing running events, they also provide their services to cycling and mountain biking events. DC Timing utilizes top-of-the-line racing technologies […]
Creating community and raising more About Central Kentucky Race Management Central Kentucky Race Management, originally called Central Kentucky Timing Services, was founded in 2017 by Jeff Proctor. The company has since expanded into race management and picked up two other co- partners, Damon Barnes and Greg Milby. With each founder experienced in different areas of race […]
Race Timers’ Monthly Update We are pleased to shine the spotlight on Steve Turrisi, co-founder of Race Day Professionals. Steve is a RaceDay Certified Timer who truly embraces new technology. Recently, Steve took the initiative to offer RaceJoy for one of his important Florida races. The event organizers weren’t that familiar with RaceJoy and initially not that engaged about the […]
Using RaceDay to differentiate your race Central Kentucky Race Management and RaceDay: An Overview Central Kentucky Race Management has seen great success in implementing the RaceDay Suite into their races. CKRM has watched their races become more technologically integrated since starting with the RaceDay Suite, transitioning several of their race event processes from paper to […]
Comprehensive race management for races that give back About Central Kentucky Race Management Central Kentucky Race Management was founded in 2017 by Jeff Proctor, initially called Central Kentucky Timing Services. The company has since expanded into race management and picked up two other co-partners, Damon Barnes and Greg Milby. With each founder fluent in different […]
Our 2020 Winter Symposium is over, but there’s still time to catch up. You can view the slides from presentations anytime, and now the video recordings of our sessions are starting to pop up. Next up: Multi-Race Bundles With Eric Cone Regardless of the quality of your event, many participants will seek out new adventures […]
Webinar Recap: RunSignup Senior Account Manager Whitney Taylor walked through the core of RunSignup race setup: the Race Wizard. This webinar covers the basics of getting your event up and running, including: Adding your basic info Adding all your events Updating your registration information Collecting Giveaway information Creating your race website (with some customization) Setting […]
Early registration is now open for the 2020 RunSignup Summer Symposium, taking place July 27-29, 2020 at the Warwick Hotel in Philadelphia, PA. RunSignup’s biannual Symposiums offer race directors, timers, nonprofits, and other industry professionals an opportunity to invest in their education and connect with their peers. Early registration starts at just $150 and includes […]
Guiding races every step of the way About Bryn Mawr Racing Company Bryn Mawr Racing Company started around ten years ago as a timing company partnering with the Bryn Mawr Running Company. The Bryn Mawr Running Company hosted a series of races and began to time their own events. After perfecting the art of race […]
We put a lot of time and energy into educational content – webinars, example sites, Symposium videos, case studies, and more. These are all available to our customers through various channels, but it can be difficult to keep up with all the resources as they are released. This weekly roundup will be a one-stop source […]
Expert Race Management for Multisport Events About Negative Split Productions Negative Split Productions is a full-service event production company with a second company that specializes in the production of extreme triathlons, Extreme Endurance Events LLC. Inspired by the Norseman Extreme Triathlon, Tony Sapp set out to bring similar events to the United States. Currently operating […]
Camaron Ballard is joining RunSignup’s Richmond, VA office as a Junior Sales Representative, bringing 10+ years of sales experience ranging from insurance sales to RV sales. Camaron has a musical background, studying music in Memphis, TN and focusing on Blues/Rock Organ. He still plays and sings on the music team at church. He’s known his […]
New to RunSignup, or just an occasional user wanting to gain confidence that you are following best practices to get your events up and live quickly? On Tuesday, RunSignup Senior Account Manager Whitney Taylor will walk you through the basics of RunSignup: the race setup through the Race Wizard. When: Tuesday, February 25th 2:00pm ET/11:00am […]
RunSignup Lead Account Manager led a webinar on Multi-Race Bundles. If you missed it, here’s your chance to catch up! What are Multi-Race Bundles? Multi-Race bundles allow you to offer registration for more than one race in a single transaction, with signup fr the bundle available through each race. Many races offer bundles at a […]
This recorded Webinar provides an overview on how to use RunSignup’s Bib Management tool for assigning and changing bib numbers. Watch to better understand how you can take advantage of greater efficiencies. Any questions? Contact Crisp McDonald and schedule time to talk through any questions regarding the RaceDay Suite of products. Timer Tip Tuesdays Join […]
The power of our community has benefited our Sales Tax implementation again. Since beginning this project, we have had help from dozens of our customers who have helped provide clarification to how their local sales tax laws apply to races and nonprofits. This has happened again in Wyoming. Kevin Harris, our CFOO and “taxman”, received […]
GiveSignup.org We are happy to introduce our new GiveSignup website. We feature more of our characters who represent the different ways your nonprofit can generate revenue and engage supporters on GiveSignup: Run/Walk/Rides, Donation Websites, and Ticket Events. The new website design has a single and simple call to action: Get started free. When you get started free, […]
Expert Race Management for Multisport Events About DQ Events DQ Events is a full-service event management company that hosts around 12 triathlons a year, as well as 30 to 40 road races. Working with events ranging from 100 participants to 4,000+, DQ Events offers timing services, race management, and results services. Admired by race directors […]
Yesterday, February 17, 2020, was a big day. We processed over $3.4 Million across over 50,000 registrations. There was the big 30,000 lottery drawing for the Blue Cross Broad Street Run. Also the 1,400 person drawing for the Horribly Hilly Hundreds. Oh, and there were two sellout races with the Race To Robie Creek selling […]
Encouraging healthy communities through best-in-class races About Advanced Running Project Advanced Running Project was founded by Brandon Hough in 2018 with the goal to provide runners with best-in-class races to create healthier communities. After working for some larger races, Hough focused on creating great races to sponsor local elite runners. Started by a runner for […]
With our announcement yesterday of custom wording for buttons, we are starting to begin to meet the multilingual needs of races. This is important as there are many Spanish speaking people in the US, and races want to be welcoming. In addition as we evaluate expanding beyond the US, French support in Canada will be […]
RunSignup turned 10 years old in January 2020. On February 14, 2020 our platform will have processed over $1 Billion for our customers – our community’s little unicorn. This represents over 24 Million registrations and almost $100 Million in Donations. We must admit that we are amazed and proud. When Bob and Stephen first started […]
You can now customize the Sign Up and Donate call to action buttons at the top of your race website. There are two big updates: You can change Sign Up to any call to action, such as “Register” (15 character maximum) You can add a subtitle to the call to action button (25 character maximum) […]
We are pleased to announce Timer Tip Tuesdays in preparation for the busy race season ahead. Timers are invited to join us for some quick training on RaceDay Suite tools and get specific questions answered. RunSignup’s Crisp McDonald will host quick 30-minute sessions each Tuesday at 12pm ET (9am PT). Managing Bib Assignments: February 18 […]
