RunSignup Blog

Elevating endurance and fundraising communities with the art of technology.

Customer Stories: Pedal Event Fundraisers

Pedal event fundraisers are a fun and creative way to bring supporters together for an indoor cycling event that can easily offer both in-person and virtual options. With RunSignup’s free tools including free Email Marketing, free websites, and integrated fundraising and donations, nonprofits can raise more and engage supporters with a unique and creative pedal […]

RaceDay Checkin v3.2.16 Is Now Available!

We are very excited to announce the newest update to one of our favorite products, RaceDay Checkin! This update includes quite a few features that our customers have been waiting on for a while, along with a few bug fixes. You can find the updates today in the Apple App Store, and Google Play Store! […]

Webinar Recap: Organization Email Marketing

We were thrilled to introduceĀ FREE Email MarketingĀ for every organization that hosts events on GiveSignup, TicketSignup, and RunSignup. Email marketing is tailored to your event needs, from marketing and promotions to pre-event and post-event communications. This free tool will give your organization, nonprofit, or small business the power to send emails across all your events and […]

March Madness 2022!

We are predominantly runners, cyclists, swimmers, orienteerers, hikers, and triathletes… but we like to have a little fun with team sports, too. For years, March Madness has been a chance to engage in some friendly competition with our friends, partners, and customers, and we are excited to see which customers haveĀ all the inside information this […]

Founder’s Corner – Continuous Improvement

I got spurred to write about this topic on Founder’s Corner about Continuous Improvement by an email from a customer yesterday: Hi Bob, my name is Tom Gifford and I am the Race Series Director for the East Shore YMCA. We are in Harrisburg, PA. I have been using RunSignUp since 2015 and I wanted to […]

New Fundraiser Milestones and Badges!

You can now reward your fundraisers with badges for achieving fundraising milestones beyond amount raised. There are 5 new milestone and badges that you can set up to reward your fundraisers: First Donation Received Number of Donations Received Team Member Team Captain Facebook Fundraiser Enabled Each milestone has a default badge or the option to […]

How to Sell More Tickets

You know your event is awesome, and now it’s time to spread the word and sell more tickets. If you are familiar with the marketing tools on RunSignup, you’ll find a lot of overlap here. Successful strategies for marketing your ticket event rely on branding, easy communications, and social connections. 1. Free Websites What is […]

Founder’s Corner – Guiding Principles

This is the initial post for the Founder’s Corner Series. It is fitting, because this is what we use as our core set of principles. Almost every decision we make can come back to this as a root set of principles to guide what the decision should be. We have had these in place since […]

Founder’s Corner – Ramblings on What, Why, and How We do Things at RunSignup

I’m starting up this series of blog posts to share the reason behind what, why and how we do things at our company. As we are growing, we have more and more new employees and more and more new customers. A couple of days ago I found myself trying to explain a bunch of things […]

Webinar Recap: RaceDay CheckIn and Volunteer CheckIn

Join us for this recorded webinar where Crisp provides an overview of the RaceDay CheckIn app for efficient processing of participants and volunteers. This session will cover the available features and will walk through the specific steps to take to set up the custom settings for your event. The RaceDay CheckIn app is a free […]

Free Email Marketing for Your Organization

Your organization can now get FREE Email Marketing across all of your events and contacts on GiveSignup, TicketSignup, and RunSignup. Free Organization Email Marketing gives your organization the power to send emails across all of your events and contacts from a single dashboard. While we will be building many more features for Organization Email Marketing […]

Types of Ticket Events

With the introduction of TicketSignup earlier this month, we’ve had an influx of questions from customers, including the most basic one: what type of events use TicketSignup’s Ticket Events instead of RunSignup’s Registration Events? The answer is: many! Ticket events include everything from corn mazes and holiday light shows to luncheons and free events. This […]

NEW: RaceJoy Participant Split Export & Route Replay

New: RaceJoy Participant Split Export & Route Replay In response to participant requests, RaceJoy now offers the ability for finishers to export their finish data and view the route they completed. Previously, the data and route replay capabilities were only available for timers and race organizers on the backend of RaceJoy. Participants request their personalized […]

Webinar Recap: Event Renewal and Participant Management

Start 2022 off right. Join us to review the renewal process (and any cleanup that may be needed from the last two years), then get a refresh on participant management options and best practices. This webinar with Larry and Herman covers: Renewing your events Self-serve participant management options Refund, deferrals, and transfers Bulk participant management […]

Quick Text to [Signup, Give, Volunteer, See Results, …]

Text “H1013” to 49514 on your phone right now. It takes you to the ScottCoffeeRun Homepage. Or any of these: “D1013” – Takes you to the Donate Page“P1013” – Takes you to the Photos Page“R1013” – Takes you to the Results Page“S1013” – Takes you to the Signup Page“V1013” – Takes you to the Volunteer Page And […]

RaceDay Scoring for Multi-Sports Training

RaceDay Scoring for Multi-Sports: Timer Training The recorded training session below is for Timers using RaceDay Scoring to score events. It covers the basics on using RaceDay Scoring for multi-sport events, such as triathlons. The key topics covered included: Course Anatomy Start Time Options Relay Teams Top Finisher Categories Note that this session is ideal […]

Webinar Recap: Carbon Neutral Race Production

Join our guest speaker, Porter Bratten from Orca Running and Evergreen Trail Runs, to learn more about what it means for a race organization to go carbon neutral – or at least, reduce your carbon footprint. He covers: Why he chose to take on the goal of carbon neutrality for his events New products and […]

Webinar Recap: Next-Generation Email Marketing in Registration

Next-generation email marketing is here! Get a look at the new Email Builder with out of the box and custom templates,Ā dynamic data replacement tags, and more. As always, email marketing isĀ free,Ā and Email V2 includes: Free unlimited email sends Free unlimited email contacts Upload your contacts AND custom information Choose from default Participant contact lists Design […]

Webinar Recap: Introducing TicketSignup

On Monday, we introduced TicketSignup, our new offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. Yesterday, Bob & Bryan sat down to walk through the key features of the platform and how you can get started today. Join them to learn: How […]

What Happened with Virtual Events in 2022?

This is one of series of blogs we’ll use to break down key endurance industry trends we saw in 2021, and evaluate what they mean for race directors as you prepare for 2022. You can find the full report (and more resources) below, along with additional blogs on the topic. >> How Much Was Race […]

Webinar Recap: Managing Event Volunteers

Volunteers are the backbone of events. Join us for a look at the free volunteer management platform that’s included within every event dashboard, including task setup, communication tools, and reporting. Then, learn how to track the status of your volunteers on race day with  volunteer check-in within the RaceDay CheckIn App. This webinar with Whitney […]

FAQ: Introducing TicketSignup

We are excited to announce TicketSignup, an offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. TicketSignup provides event directors with all the tools you need for a successful event, including free email marketing, free websites, integrated marketing tools, and an event day […]

Introducing TicketSignup

RunSignup is proud to announce TicketSignup, an offering that provides event directors with an intuitive and free event ticketing option that works for simple, complex, and multi-day events. TicketSignup provides event directors with all the tools they need for a successful event, including free email marketing, free websites, integrated marketing tools, and an event day […]

How Much Was Race Participation Impacted by COVID in 2021?

This is the first in a series of blogs we’ll use to break down key endurance industry trends we saw in 2021, and evaluate what they mean for race directors as you prepare for 2022. You can find the full report below. How Did 2021 Race Participation Compare to 2020? This is the good news. […]

Webinar Recap: 2022 Product Roadmap

At RunSignup and GiveSignup, we are product-led, meaning our focus is on continuously improving our technology for our customers. So where are we focusing our development resources? What has been recently released, and what is coming soon? Join Allison and Bob for a comprehensive update on the 2022 product roadmap, including the following key updates. They cover: […]

Introduction to RaceDay Suite

Introduction to RaceDay Suite Events using RunSignup’s registration have the added advantage of being able to use a full suite of Race Day technology tools to help increase registration and sponsor revenue, create race day efficiencies, and improve the overall experience for participants, spectators, and volunteers. This recorded webinar provides an introduction to RunSignup’s RaceDay […]

Webinar Recap: RaceTrends Review

Our annual RaceTrends Report is here, breaking down the participation numbers and industry trends in 2021 to help you make better predictions and more successful decisions in 2022. We’ll be breaking down the numbers in a series of blogs over the next few weeks, but you can also dive right in now! Today’s webinar reviewed […]

Participant Report Export to Email

We have added an easy email list creation from the registration Participant Report. This allows you to create a report with the filters that you want, and placeholder data tags information you need for your custom email. This example report shows fields for a results link from last year’s race, as well as the number […]

EMail V2 – Managing Unsubscribes

In addition to giving each event an unlimited contacts and unlimited sends full capability email system, we provide a couple of powerful features to manage unsubscribes. Marketing and Transaction Email Accounts We provide each event with two accounts – one for marketing and one for transactional emails. This allows you to send maybe too many […]

EMail V2 Placeholders for Registration

One of the most powerful features of having a fully integrated email system in our platform is being able to craft emails with placeholder tags that customize each individual email with things like name, CheckIn QR code, past donation amounts, and many more. There are multiple ways to access placeholders, and multiple ways to use […]

Speed Round: Tips, Tricks, and Technology

Bryan Jenkins returned to the screen with a (renamed) perennial favorite: a rapid-fire review of all the key settings and features that customers frequently overlook. With 75+ items, there’s something for everyone! Find something you want to learn more about? Check out the (many) resources below. More Resources…. Managing Your Race Single Sign On On […]

Timer Survey Debrief

Timer Survey Debrief Below is a recorded webinar where we cover the recent findings from the 2021 timer market survey. Some key findings include: General Timer Business: 55% of timers have another job. 42% of timers have a different full-time job. 78% of timers provide services beyond timing. 2021 Trends: 62% of timers added new […]

Next-Generation Email Marketing for Registration

RunSignup is excited to announce the launch of next-generation Email Marketing for endurance and peer-to-peer fundraising events. Send unlimited emails, upload unlimited contacts, personalize email with custom and event replacement tags, and design beautiful emails with the new Email Builder. This first release contains a number of key features including: Free unlimited email sends Free […]

Mary Anderson Receives Alan Jones Timer Award

GiveSignup | RunSignup announces the 2021 Alan Jones Timer Award winner, Mary Anderson, founder of Anderson Race Management located in Eagan, Minnesota. The Alan Jones Timer Award recognizes an individual race timer who has shown exceptional efforts and who has had a significant positive impact on the endurance race industry. Anderson’s 28 years in the […]

4 Events that Prove You Don’t Have to Stay Inside in Winter

As work through our data for the upcoming 2021 RaceTrends report (coming soon!), we noticed one decidedly consistent trend: December, January, and February always have the fewest number of events. We know, it’s cold, there’s weather, holiday travel takes over, and it’s hard to get people out for a 5K. But that doesn’t mean you […]

Phase 3 of Non-Binary Options for Races and Clubs

We have released the third phase of our project to provide our organizers with the ability to offer more flexible Gender Options. This ongoing project will make it easier for events to provide more inclusive registration options without disrupting any of your historical event data. We have seen an increase in events that want flexible […]

PCI Audit & Safeguarding Dataļæ¼

We have just completed our annual PCI DSS certification. An independent auditor has issued a new Attestation of Compliance for PCI DSS. The Payment Card Industry has strict security requirements for the storage and processing of payment card data. We meet or exceed those requirements and apply them across our entire platform (not just the subsystems that process […]

Edit Credit Card in Profile

GiveSignup | RunSignup users now have the ability to edit saved credit cards in their profile. This is available for all user profiles and all products and tools across our platform. There are multiple benefits with this recently released product feature: Through self-service, fundraisers gain more flexibility and control over their registration and fundraising experiences. […]

Now Hiring: Mobile Application User Interface Developer

GiveSignup l RunSignup is seeking a Mobile Application User Interface Developer to join our RaceDay team in Orlando, Florida! This is a great opportunity for a detail-oriented individual who wants to grow in the mobile application user experience space.  GiveSignup | RunSignup is a product-driven technology company that is rapidly growing in the event registration […]

Welcome, Nathanael Costa

We are excited to announce our newest team member, Nathanael Costa. Nathanael is joining the GiveSignup | RunSignup team as a Software Engineer Co-Op for the next six months. In this role, he will complete various development assignments with the support of a mentor. Nathanael will also support coding efforts as we continue to improve […]

Welcome, Dave Hunt!

Please join us in welcoming Dave Hunt as the newest Technical Customer Service Representative for GiveSignup | RunSignup! In his role, he will manage and respond to incoming customer support emails for RunSignup, quickly create and clearly explain creative solutions for users’ needs, and document common user problems and formalize solutions to bring up to […]

2022 Product Roadmap

As we enter a new year, we are producing multiple blogs that give a full 2021 Product Recap, our 2021 RaceDay Recap, a 2021 Business Recap, our Vision for 2022 and Beyond, and this one – which will talk about our Product Roadmap for 2022. We have a single robust, highly available platform and integrated database that we […]

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