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It was a fun weekend for RaceJoy at the Shipyard Old Port Half Marathon & 5K. Not only were we onsite for this event, but we also got to eat some delicious lobster during the Lobster Bake and the chance to meet great people over the course of the weekend. The Shipyard Old Port Half Marathon & […]
GUEST BLOG: by Andrew Webb of Endure Strong. Producing an event is hard work. There are a hundred things that need to be accomplished in order for an event to take place, and then there are a hundred more things to do in order to make it an excellent event. While organizing an event, it […]
We now offer more flexibility for Corporate Team invoicing as you can see below:
We have added more search capabilities for referral codes. Referral Tracking is a powerful tool to see which participants are getting more participants to join. It can also be used to incentivize partners like running stores or Cross Fit gyms attract runners. We are now tracking registration ID and creation date to referral codes and […]
We had a great 2015 RunSignUp Race Director & Timer Symposium! Below are the presentations that were made on Tuesday. We will be doing videos on the website that you will be able to see here. RunSignUp Symposium Kick-Off and Overview by Bob Bickel: Pittsburgh Marathon and P3R History and Community Connections by Dee Stathis: […]
July 4 is always a big race day across the country. People used RaceJoy at all types of running races this past weekend – from the iconic Peachtree Road Race in Georgia to the Team RWB Firecracker Race in Daytona. July 4 is always a big race day across the country. People used RaceJoy at […]
This app has been released. RunSignUp has created an Offline Check-In App. Here is a video of how the app can be used to check people in: This is the video showing how to set up the app in the Race Director Dashboard:
We have added easy access to the Refund Policy that each participant agreed to in the Participant Management page right below the Waiver information. This allows you to easily remind participants what the refund policy for your race is.
We have added some convenient deferral options. First, you can now specify specific dates (we will be moving to this as a standard over the coming weeks rather than # of days before an event). Second, you can now specify different deferral policies (dates and prices and on/off) on a per event basis as shown […]
As we get ready to release our new Offline Check-In App, we wanted to review the details on the best options for hardware. We are also including specific installation instructions. This is a Google Chrome App, which has a major advantage in that is can run on any device. The negative is that printing devices […]
We are pleased to announce that as a result of our work on the new Payment Processing techniques as well as the support of our partners, we are dropping the processing fee rate on donations. The rate is dependent on the payment processing mechanism set up as well as whether the race is a charitable organization. […]
Our new payment on-boarding process that we rolled out on June 22nd has payment account set up options that are perfect for timers. With our Quick Start payment option you can set up payment accounts at the same time you set up races or you can set up a race and choose to set up […]
We have heard your comments on the need for easier on-boarding of new payment accounts and have responded with updates to our Payment System. Users will see a simpler user interface that is designed to minimize the new information you need to enter into the system to set up a payment account. We rolled out […]
We are heading to the RunningUSA The Next Evolution Conference in Chicago June 28-29. RunSignUp has a number of customers who manage next generation event series – mud runs, obstacle course races, color runs, glow runs, night runs, etc. These are typically themed multi-city events that have a mixture of emphasis on either challenge or […]
RunSignUp is a company that provides a set of web services for the endurance market. We have two differentiators – the fact that we know how to build really a good and open technology platform that makes our customer’s lives better, and the foundations our company is built on. This blog usually talks about the first, […]
This last weekend was the Contour Utah Valley Marathon, which offers one of the fastest Boston qualifier courses in the nation. This is a great spring race with many course options (Full marathon, half marathon and 10K). So, there is something for everyone, and it is in the amazing setting of Utah! The race director […]
We have released an update to the Email Marketing System to allow you to prepare your emails ahead of time, and schedule them for a release at a pre-determined date and time. This update is a time-saver – your email lists are integrated with with your participant data to ensure that emails are always sent to […]
In their latest edition of Keeping Pace, the RRCA newsletter, Road Runners Club of America encouraged their clubs to rally behind the BOSTON film. We’ve already outlined some of the reasons why you should help fund BOSTON, but what’s in it for the club? The first 100 Clubs (or individuals) who raise $2,500 earn a one time […]
Advanced runner tracking and cheer sending in just a few steps. Races using RunSignUp’s services can now have their race loaded in RaceJoy through RunSignUp’s dashboard! Offer RaceJoy’s real time runner tracking, GPS-based progress alerts and cheer sending at no charge to your event and market your race with custom information in RaceJoy’s platform. All […]
The Biggest Loser RunWalk race series offers a motivational, non-intimidating race experience at multiple premier destination locations across the country and throughout the year. Organized by former contestants of “The Biggest Loser,” Dan and Jackie Evans, the race series includes a variety of race distances, including 5K’s, 10K’s, Half Marathons, Off-Road Challenges and Kids’ Races. […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Dirty Dog 15K Trail Run Case Study focuses on tiered pricing for a sellout race, building bib labels, and differentiating your race to create positive word of mouth. View […]
We’re gearing up for our 2nd Annual Race Director/Timer Symposium in a little over a month. Customers are often curious about who else will be at the event, and what type of experience other attendees will have to share…so here’s a little bit about the current attendee list: States Represented: 23 British Oversees Territories Represented: 1 (Bermuda!) […]
We rolled out our new payment system a couple of months ago based on our new role as a Payment Facilitator. This brought a number of benefits to new races such as faster payments, better reporting, better refund processing, better statements to runners signing up for your race on their credit card bill, etc. But […]
“The third wave of the Internet is about to break. The opportunity is now shifting to integrating it into everyday life, in increasingly seamless and ubiquitous ways.” Steve Case, the founder of AOL, wrote the above comment in a recent article in the Washington Post titled “Get Ready, the Internet is About the Change Again“. […]
RunSignUp has decided to support the making of the BOSTON Film with the help of our community of races, timers, clubs and stores. We are getting some encouraging early support from races like The Murfreesboro Half Marathon, which will have about 100 of their participants making a donation of $5 each (and RunSignUp will match). We […]
Here is a video that show what happens when a race opens and a lot of people are waiting to register quickly. The Murfreesboro Half Marathon has a cap of only 3,250 people on their beautiful course in Tennessee, so they always sell out quickly and people want to make sure they get a spot. […]
We are in the process of building an offline check-in app and are looking for feature requests. We are hoping to have this available in June – so the sooner you give feedback the better. You can send feedback to info at runsignup.com. Architecture We are building this as an HTML5 app that will run […]
People’s United Bank Vermont City Marathon & Relay is one of those premium races that surrounds the runner and spectator with race centric services that you don’t see at every race. Race organizers at RunVermont truly focus on ways in which to add to the race experience, and not just for race participants, but spectators […]
There are four easy ways for your race to support the BOSTON Film. Offer runners the ability to donate $5.00 when they checkout. Add $0.25 to the Processing Fee. Make a Donation at RunSignUp. Start a Fundraising Team at Crowdrise. All money collected via the first three methods will be matched by RunSignUp – up to […]
There was an recent article “HTTPS-crippling attack threatens tens of thousands of Web and mail servers” that caused us to evaluate our configuration and up our encryption to 2048-bit. This had been lower to support older browsers and and versions of Java – if you find any issues of the site not working please let […]
Running Community Comes Together to Fund the Production of BOSTON with up to $200,000 of Donations Los Angeles, CA, May 27, 2015 – LA Roma Films, the production company of award-winning director Jon Dunham, creator of the Spirit of the Marathon films, announced today the beginning of an innovative sponsorship agreement with RunSignUp to become […]
We have had the ability to set a coupon code on a per event basis for quite a while. This new feature allows a runner to sign up for multiple events in one transaction and get the coupon code for only the events they are applicable to. For example, if someone signed up for both […]
We have 2 new How-To videos: Adding Registration Questions: Select question options, indicate who is asked each question, and determine the order of questions Implementing Question Logic: Set up questions that are dependent on the response to a previous question Add Registration Questions: Set Up Question Logic:
Vermont’s First Race to Offer Innovative Race Experience May 19, 2015 – Vermont City, VT. – The People’s United Bank Vermont City Marathon & Relay, a RunVermont event, is the first road race event in Vermont to offer RaceJoy, a unique mobile application that provides an innovative race experience. The Vermont City Marathon & Relay […]
We always recommend to races that they use a Post-Event survey to help evaluate their race, and make improvements in future years. But it’s not always that simple – there is a little bit of a science behind creating a survey that provides effective, useful data. The market research firm Fueled Insights has released a nice […]
As part of our continuous improvement efforts, we have done a number of small updates on the Volunteer System. Renewal – we now allow for simple renewal of your Volunteer information along with the race. You have the option of just renewing the tasks and so forth, as well as all of the Coordinators and Volunteers. […]
As every USA Triathlon race director knows, collecting Waivers is important (and a bit frustrating at times!). We have worked with USAT to further streamline and automate the process with the following additions: 1. Forced Waiver Signature. If this is combined with the option we have had for a while to only allow one registration […]
This past weekend race organizers of the Zions Bank Ogden Marathon offered the full RaceJoy experience to participants and spectators. This race attracts people from around the globe with its beautiful mountainous and fast course. More than 5,000 participants and spectators used RaceJoy for the Ogden Marathon, Half Marathon and 5K. Spectators from 46 states […]
We have a series Customer Case Studies, in which we take your stories and share your challenges and successes as a learning tool for other RunSignUp users. This Rotpac Racing Case Study focuses on how a Timer can work with their Race Directors to create the best race experience. View the PDF Version of the Rotpac Racing Case […]
We have had a number of races move to RunSignUp from other systems. To ease the move, we provide a way of importing past runners. This allows you to do year over year comparisons. It also allows you to move races in the middle of registration – so some runners were entered in another system […]
When you sign up for the RunSignUp Race Director and Timer Symposium, remember to leave a little time to explore this fun city (and maybe bring a friend along with you)! Here is a list of some of the fun things to do, or download this Welcome to Philadelphia Guide. If you are into art, […]
Now you can add a link to where runners can find their results posted after the race. This can be included in your pre-race email or in a post race email once results are posted live.
We have a cool real time map of RunSignUp activity on our website. Blue dots are the city that a race is in where some user on the Internet is checking out that race’s webpage. Yellow dots are when someone signs up for a race – we use their zipcode since we know it at […]
Yesterday morning, when the Philly 10K – a local race on it’s way to a second straight sellout in their second year – ran into some trouble with a huge registration demand, we were excited to be able to jump in at the last minute to get them back up and running. While we’re a distributed team, […]
It is an open secret that races do not make much money (if any) from registrations. Registrations serve to cover a race’s costs; beyond that, races that successfully fundraise for a cause or make a profit do so through sponsorships. RunSignUp is partnering with HelpGetSponsors.com to provide races with a channel for organizing and overseeing sponsor relationships. HelpGetSponsors.com takes […]
The Zions Bank Ogden Marathon, a GOAL Foundation event, to be held on May 16, 2015, is once again offering RaceJoy, a RunSignUp mobile race application. This is the second year race organizers offer RaceJoy to provide a unique experience for participants and spectators. With features like live runner GPS tracking, timing progress alerts, cheer […]
This last weekend, one of the nation’s favorite races, The Flying Pig Marathon, offered two ways for participants to be tracked. The race offered text alert tracking as participants crossed certain mile points on the course based on their bib tag crossing these points. This provided supporting spectators with the participant’s pace and estimated finish […]
We have done a refresh of our Financial Summary page as well as a number of the reports and spreadsheets that you can download. The result is a simpler and more consistent way to see your financial information and drill down on items you care about. The Financial Summary page at the right has a […]
If numbers speak for whether people find the new RunSignUp integrated Email system useful, then we have a shining success! Over 3,000,000 emails have been sent since early January. We should be nearing 1.5 Million emails sent by race directors and timers to their runners just in the month of May! We have lots of […]
Over the past couple of months, RunSignUp has introduced several powerful options for waiver requirements that your race may want to use. This blog reviews all of the current options. DISCLAIMER: We are not lawyers and can not warrant our default waiver will cover all of your needs. Likewise, with the options below we are not […]
