Availability Update
Knock on wood. Our availability improvements in 2012 have proven to keep us on track. Even with a massive upgrade with Clubs earlier this week we have zero downtime in 2013. I hope we didn’t just jinx ourselves 😉
Running Club Information Sharing
We’ve just added a number of options to share information about your running club with different people in the club. Editing Club Members – this gives certain people you authorize to edit club member information – like date of membership, birthdate, etc. Full Control Except Financials – this is useful to give administrative rights to […]
Results Divisions – Age Groups
Most race directors hire timers. And all timers have scoring software – most commonly RunScore and Race Director. Those packages are typically used to set up things like age groups so that the top 3 runners in an age group are called out in the results. The example on the right is how RunScore can […]
Bib Assignment Quick Video
More and more race directors are using our bib assignment capability. Below is a quick video as well as a set of slides to give you a quick overview on how to do this for your race. Bib Assignment from runsignup
May Newsletter
Running Clubs We have released our totally renewed and refurbished Running Club service just in time for the Road Runners Club of America Annual Conference. This is a huge upgrade for all the clubs who currently use us and includes: New mobile-ready interface Multiple membership payment options – Months, Fiscal Year, Date Ranges, pro-rating Better […]
RunSignUp Clubs Released
Simply the most powerful and easy to use Running Club system available. Create your club now.
Great Feedback on Clubs!
People are lovin’ our new Clubs integration in RunSignUp! “You’re right… that was easy!!! Thank you.” “So far my “playing” with the new site is going well. The site looks great!” “On our current RCS site, I do a member search for Keller and it takes well over 1 minute. When I do the same […]
Refunds!
We have had the ability for race directors to give refunds and to enable runners to get refunds for a long time now. We have just done a big refresh on that – making things easier, more understandable and provide complete flexibility for race directors. How many times have you been forced into a unique […]
RunClubSignUp Migration coming Tuesday 4/28!
New Club Site Releases Tuesday! We are about to do the BIG release! We will be taking all of the RunClubSignUp clubs and moving them into RunSignUp.com. This is a huge upgrade that includes: New User Interface Mobile-enabled Better financial reporting Multiple membership payment options – Months, FIscal Year, Date ranges, pro-rating Better Notifications Combine […]
Running Log, Assignments, Coaching Club
This is a video of the beta version of RunSignUp Clubs. It focuses on using RunSignUp for coaching clubs – so you can make coaching assignments. This includes being able to put people into categories and then making assignments either to a category or to an individual.
RunSignUp Clubs – More Beta
A bunch of new features – Financials, Coupons, Member report, Import, Notification settings, Renewal Notice settings, etc. Try it out on https://test3.runsignup.com. You will have to create an account and a club. Also refer to the earlier Club Beta video – http://runsignup.blog/2013/04/10/runsignup-clubs-beta/
Reserved Entries
Or, How to let people into your race even if it is closed??? We now offer you two basic ways to let runners into your race even if it has closed or reached its cap. First, with a Reserved Individual Spot. Simply put in the person’s name and email and we will send them an […]
Coupons for Specific Events
We recently added the option to pick which event you want to offer coupons for. This is very useful for Wave races like Color or Mud runs, or when there is a premier event that always sells out, but you are trying to encourage people to join the 5K. It is just a new option […]
#supportboston
Disabling Password Requirement
RunSignUp by default requires runners to enter a password. We find this to be very helpful to runners long term since they do not have to type in information repeatedly for each race they join. It also enables features like refunds, event-event transfers and bib exchange in a secure manner. However, some races want to […]
USA Triathlon Integration How-To
We recently released a tight integration with USA Triathlon to make it easy for USAT sanctioned races to provide insurance and membership coverage to their participants. Here is a quick overview video of the process and how Race Directors can set it up easily: Race Directors simply set the Membership Type to USAT and then […]
USA Triathlon Membership Integration Press Release
RunSignUp to Offer Real-Time USA Triathlon Membership Verification At Online Event Registration Customized platform to streamline process for participants and race directors RunSignUp is pleased to announce that it has streamlined its online event registration process by offering USA Triathlon membership verification in real time. This new technology allows athletes who are registering for sanctioned […]
Corporate Team Videos
RunSignUp Corporate Team capability is perfect for races with corporate sponsors paying for their employees participation. Feel free to use these videos on your own websites if you have a Corporate Team Race (or any of our videos at http://www.youtube.com/runsignup). Overview: For Race Directors: How to Set up Corporate Teams http://www.youtube.com/watch?v=V51V2vD5hA4 How to Create Corporate […]
RunSignUp Clubs Overview PPT
As we get ready to roll out the new version of RunSignUp Clubs, we have a powerpoint overview of the capabilities we offer to Running Clubs.
RunSignUp Clubs – Beta
We are in beta test with the new RunSignUp Clubs. We have over a half dozen clubs that are testing right now, but it is really open to anyone. We aren’t finished yet, but it is in good enough shape to do a lot of the basics. The big things left to do are the […]
How To Videos on Setting Up Corporate Teams
We have a couple of new How To Videos out for Race Directors setting up Corporate Teams. RunSignUp Corporate Teams Manual How to Set Up Corporate Teams: How to Create Corporate Team Types
April Race Director Newsletter
Race Day Registration More races are beginning to use technology to help automate race day registration. There are several benefits: Better data collection Faster processing and shorter lines Appeals to younger runners Lets people register at home, on their smartphones and at kiosks Kiosks double as Results Look-up Stations RunSignUp recently released our Race Day […]
RunSignUp USAT Triathlon Insurance
One of the big challenges Triathlons have is organizing USAT insurance for non-USAT members. For those of you who are not familiar, USA Triathlon has a great insurance program for their members and races. Members get insurance in all official USAT sanctioned events. Non-Members must get a one day insurance for $12. But collecting this […]
Availability During Updates and Upgrades
Today we made a nice update to our Discount/Membership capabilities to better support Triathlons by giving Race Directors and Triathletes a very simple way to add USAT Insurance. To accomplish this, we needed to update some pages for race directors as well as participants. More importantly, we had to update the database structure to not […]
Load Testing
I am really, really upset today. It would be very, very simple for race directors and registration companies give RunSignUp a call to do load testing before they go live. We offer this as a service to any race – you don’t need to use us! “We offer this as a Testing Service as […]
Growing RunSignUp
It’s no secret that RunSignUp is growing very, very fast. Which is great, unless you run into the problem in the graphic on the right. I’m pretty lucky to have been thru a number of fast growth companies. Mostly successful, but also some big scars that help me remember as we make our path forward. […]
MapMyRun
We have integrated MapMyRun maps into RunSignUp. This makes it easy to show runners your course map right on the Race Info page. This is very simple to do – just put the MapMyRun URL for your course into the Race Director Social -> MapMyRun page. Here is a quick video on how to do […]
Multi-City Races and EMail
We have just made a nice upgrade on our free email service for multi-city races. The nice folks at Run Like a Mother helped us design this. They have a race on Mother’s Day in 9 different cities across the US. Each city has a local race director, and there is a home office as […]
Club Sneak Peek
We are in development on the new Club site integration into RunSignUp. We are hoping to release this new capability in the beginning of May in time for the Road Runners Club of America Annual Meeting. Today, RunClubSignUp is a separate service. There are a number of problems with this. The biggest is that as […]
Confirmation Email Update
We just added the feature that all confirmation emails being sent to runners who register for your races will have a “Reply To:” of the race director. This will enable runners to communicate with the race in a more direct fashion. You can set this to whatever email address you want – for example you […]
Race Day Registration Trial
We had a very successful race day registration at the Princeton 5K today. Many thanks to Bill Boyajian of Best Racing and Donna Dourney, race director extraordinaire for giving us this opportunity! There were 49 race day entries and we gave them the choice of paper, Chromebook, iPad or Laptop. 17 chose paper and 32 […]
Thank You!
We work hard to make our service as good as we possibly can for the running community. The key to our success from a business perspective is if our customers think highly enough of what we provide to recommend it to their friends and colleagues. The good news is that most of the new races […]
RunSignUp Results
RunSignUp offers a full set of results posting and display capabilities. Auto-upload from Timer systems like RunScore and Race Director Beautiful, modern look and feel Powerful search Mobile ready Configurable Post on any website via Widget technology Videos: Uploading Pre-formatted Results Uploading and configuring CSV Results Uploading from RunScore Viewing Results Here is a powerpoint […]
Online Race Day Registration
Enabling online race day registration can improve the operation of your race, and make things better and easier for your runners. This is a complete overview of the process with pointers to more specific resources on each topic. On the right you will see the major steps to enable Race Day Registration. Here are the […]
Bib Handout
In our last blog, we talked about Bib Assignment – giving each person a bib number. This blog discusses the options available for handing out bibs to your runners. There are three basic options for bibs – pre-printed, printing labels, and dynamic bib assignment. We discuss each of these in the slides and video below. […]
Continuous Delivery of New Code
As anyone who uses RunSignUp knows, we are rapidly innovating – just take a look at this blog. There are several secrets to our fast cycle time – great developers, limited scope and focus just on the running market, wonderful customers who give us amazing feedback, and a software infrastructure that is built for fast […]
Bib Assignment
An important part of race day registration enablement is bib assignment (learn more about bib handout in this blog). RunSignUp provides 6 different ways to assign bib numbers – and of course you can also do it the old fashion way of exporting into Excel or having your timer do it. The real advantage of […]
Fault Tolerance
We had a problem with one of our load balancers in the middle of the night from a bit after midnight until about 1AM. Two cool things: 1. No users noticed it since there are at least two in service at any time. 2. Our monitoring software was able to detect it and fix it […]
Financial Updates
Over the next several months we are going to be making a number of financial related updates – and we’ve already begun! A couple of weeks ago we lowered our processing fees for larger transactions. As we have pointed out, we make our money by charging a small processing fee that is above the credit […]
Mobile Registration for the Young Crowd
We have a Graffiti Run using RunSignUp. We did some analysis and 47% of the people registering are doing so from a mobile device. We see an overall rate of about 29%, so the increased rate is most likely due to the younger demographic than most road races see. (Note you can see the same […]
RunScore Updates RunSignUp Integration
RunScore has done a new revision that makes things even easier for timers to sync participant information and results with RunSignUp. Here is an updated video from Alan Jones. Let us know if you have questions or suggestions!
March Webinar – Corporate Teams
This month we drilled down on Corporate Teams this month. Here are the raw slides if you want a faster version. 2013 03-05 webinar from runsignup
March Race Director Newsletter
Corporate Team Runs/Walks Corporate Team Races are events where organizations fund employee participation. Many times these events are done around Wellness and Health campaigns. These races are typically very different than a normal race. Some organizations may want to pay for all or part of the entry fees for employees and potentially family and friends. […]
Welcome Bryan Jenkins!
We are happy to welcome Bryan Jenkins to the RunSignUp Team! As more timers and race directors use RunSignUp, we constantly try to make sure we keep our customer service great. Bryan will join Jordan Desilets who has been helping our customers for the past couple of years as we have grown in our early […]
Race Location – Getting Precise
RunSignUp creates a Google Map for you based on your race location. We put this on your Race Info page for you as well as include it in the confirmation emails that go to your runners. But what happens if Google does not get your location right, or your race is in the middle of […]
Participant Display Customization
We have been giving race directors the ability to add specific people to view different amounts of participant information. We just released an expanded capability that allows race directors to pick each field they want to share with the public, other participants and with Team Captains. This will determine how participants are displayed in the […]
Updated Graphical Reports
We have updated the Graphical Reports available thru RunSignUp. Not only are they fresh and new, work on smartphones and tablets, but we have added some reports like this nice quick dashboard of registrations per day. These are available under Participant Reports. And let us know if you see any others that you think need […]
EMail Marketing
This has been replaced by our new Email Marketing system – https://runsignup.blog/2015/01/07/new-runsignup-email-system/ One of the many free features RunSignUp offers is free email marketing – up to 6 emails for each race. (We never send runners emails – that is all up to you, the race director) We enable this in combination with our partner, iContact. […]
Corporate Teams, Competitive Teams and Fundraising Teams
RunSignUp supports three types of teams for races: Fundraising Teams Competitive Teams Corporate Teams Fundraising Teams is the ability for a group of people to join together as a team for the purpose of raising money for a charity run. In RunSignUp, race directors can enable this capability so that anyone can create and join […]
Reserved and Late Entries
RunSignUp has had the reserved entries feature for a while. We just added this feature to the new Corporate Team. This is perfect for inviting elite runners, or for allowing some special late entries into your race even though the cap has been reached or the registration is closed. You can do this from the […]