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Phase 2 of updates to Individual and Team Fundraising pages is in production. Phase 2 lets you empower your fundraisers to tell their fundraising story and journey. Your supporters can now create beautiful slideshows on their individual and team fundraising pages to showcase their motivation to run, walk, ride, or swim for your event’s mission. […]
You can now give your supporters the option to pay the processing fee on ticket purchases. This is set up in the Ticket Event Wizard >> 4. Payment. When you select “Processing fee comes out of charge” for Registration, a checkbox will appear to “Give registrants the option to pay the processing fee during registration.” […]
Having our inaugural Winter Symposium in Orlando has its benefits. For a lot of us, it gives us the chance to trade in our cold winter for a few days in the warm Florida sun. And while we have a great series of educational sessions lined up for the days you’re here, there’s plenty of […]
Fundraising Pages that Tell a Story Your fundraisers have important and compelling fundraising journeys and motivations. Our individual & team fundraising page redesign gives your supporters beautiful templates to tell and share their stories. Check out the blog to see the Phase 1 release of sleek and modern fundraising pages, and a peek at what […]
RaceJoy has just launched a map building improvement that RaceDay Certified Timers are going to appreciate! RaceJoy’s map building tool now calculates the GPS distance on the course for new intermediate marker or timing locations, such as Geo-based audio message points and relay exchange locations. This will simplify the map building process for timers and greatly […]
When your nonprofit receives donations by cash or check, you can record as a Manual Donation in your Donation Website Dashboard. All Manual Donations will count towards your donation goal progress, show in the top donor scroll, and appear in your donation reports. You can add offline donations by navigating to Donations >> Manual on […]
We have added CRM for Clubs. Now RunSignup and GiveSignup customers can do rich CRM reports across their Race Participants, Donors, Fundraisers, Nonprofit Ticket Holders and Club Members with simple filters. There are several simple filters for Club members: Combined with the other CRM filters, this can allow clubs to understand which members run which […]
Over the next week, you will notice some significant design changes to individual and team fundraising pages. We have started rolling out some of these updates, with Croppie and Phase 1 of Individual and Team Fundraising Pages already in production. CROPPIE FOR FUNDRAISER IMAGES The first big update is that we have made it easy […]
For those of you who don’t know already, RaceDay Scoring is the future of The Race Director. We expect a surge of timers will migrate to RaceDay Scoring this winter. Roger Bradshaw, the creator of The Race Director, provides his guidance on the best way to transition to RaceDay Scoring. Roger is in the thick […]
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We have released three new Facebook Fundraiser reports so that races and Charity Partners using our free Facebook Fundraiser Integration can better monitor and reconcile Facebook Fundraiser donations connected to any race. All three of the reports accurately reflect Facebook donations made on and after September 11, 2019. Some Facebook donations made prior to September […]
We do a US Registration Market Analysis every 6 months: September 2015 March, 2016 September, 2016 March, 2017 September, 2017 March, 2018 September, 2018 March, 2019 We try to improve on it with your feedback (so feel free to send suggestions or corrections to bob.bickel at runsignup.com). We do this as part of our own […]
We’ve added 3 new documents to the Downloads section of our Press Page. The primary purpose of creating these documents is to establish our company’s identity, effectively communicate the power of our technology suite, and ensure brand consistency in our messaging, sales, and marketing. We hope that these will be helpful to our customers as […]
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Tour De Donut applied a creative approach with RaceJoy‘s participant tracking at its recent donut eating cycling event in Troy, Ohio. Their timing company, Good Times Event Services (GT Races), displayed RaceJoy’s live tracking screens of the four cycling courses from their timing vehicle (shown below). This drew attention from the spectators and cyclists and […]
We have integrated the power of RaceInsights with the power of the RunSignup purpose-built CRM with source tracking. This gives races the ability to understand the source of a registration on a per person basis, as well as market to specific channels with the powerful CRM List capability. RaceInsights has given races the ability to […]
Registration link: https://runsignup.com/wintersymposium September 10, 2019 – Moorestown, NJ – Registration is now open for RunSignup’s inaugural Winter Symposium for race directors, timers, and nonprofits, taking place in Orlando, FL on January 13 & 14, 2020. RunSignup has hosted an annual Summer Symposium since 2014 and is adding the Winter version to accommodate increasing demand. […]
We have added the ability to quickly crop an image when uploading your Club Membership header. Simply click the image uploader to pick an image: When you pick the image, it will automatically load into this convenient cropping tool that allows you to zoom and move the image so it matches the proper size: Just […]
Note: We are making this option unavailable to new customers in February, 2022. The volume of usage and issues of inventory and item syncing introduced a 5% error rate, which we are not able to address fully. We have had some customers ask why they can not reconcile inventory exactly. The total available is in […]
Amazon is releasing a hot new tool called Amazon Attribution. It is being very well received by advertisers as a truer way of tracking the source of purchases and website traffic. We don’t want to brag, but we have been doing the same thing since we released RunSignup Insights in April, 2017. Stay tuned because […]
Top News: Sales Tax and Your Race  It’s the hot topic everyone loves to discuss: Sales Tax. A 2018 Supreme Court case on sales tax and online sales will impact many races in the near future. As a result, we have been preparing a taxability study to determine what aspects of races are covered […]
Nonprofits can raise more and save time with RunSignup’s free Facebook Fundraiser API Integration. The integration allows your fundraisers to auto-create a Facebook Fundraiser from RunSignup. The amounts raised on RunSignup and Facebook are automatically synced, enabling your participants (and your nonprofit) to raise more and reach fundraising goals faster. Today’s webinar covered: A demo […]
RunSignup makes it convenient for sponsoring entities or their authorized representatives (including timers and event management companies) to receive the registration proceeds for races. Either the sponsoring entity or the authorized representative can set up a payment account with RunSignup and receive registration proceeds for a race. However, there are some things you may want […]
Many of you have probably seen that we have been posting several presentations from the 2019 Symposium on our YouTube channel, blog, and Facebook Page. All of the videos from the presentation have now been uploaded and can be accessed from the YouTube channel or our 2019 Symposium Video page. You’ll find video from every […]
As with all things Sales Tax related, there are complexities when it comes to refunds and sales tax! This will not be released for another month or so, but we have begun development on how sales tax refunds are handled. This blog will explain the concepts – a later blog will go thru all the […]
We will try to provide information as directly as possible, but remember that RunSignup does not provide tax, legal or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal or accounting advice. RunSignup makes no representations, warranties, or […]
We held a Sales Tax Webinar on August 21, 2019 to review the status of our Sales Tax implementation work, expected to complete by early October. We had hundreds of people attending and this is a list of the questions asked (trying to remove similar questions). We will try to answer your questions as directly […]
Do you… Have a passion for the race endurance and nonprofit industry? Love working with the latest and greatest technology? Want to bring technology solutions to thousands of races and clients in the endurance and nonprofit market? Want to work with a dynamic and cutting-edge tech company that’s using the art of technology to make […]
Ticket Groups and Levels Blog Series GiveSignup ticket events offer flexible ways to display the ticket options to potential ticket buyers. Ticket options are categorized into groups and levels. A ticket group is a category of ticket levels that correspond to part or all of a ticket event. At least one ticket group is required. Ticket levels are a sub-category of ticket groups, […]
James and Shelly Harris, the creators of RaceJoy, are celebrating their anniversary this year by hiking the Tour de Mont Blanc. This is ten days of hiking roughly 100+ miles. The trail goes around Mont Blanc, the highest mountain in Europe and takes them through France, Italy and Switzerland. It has a LOT of hills […]
All fundraisers on RunSignup have their own individual fundraising page. If they choose to join or are required to join a fundraising team, their individual donations (both via RunSignup and the Facebook Fundraiser API Integration) automatically roll up to the team total. You can now prevent donations to team fundraisers on RunSignup. When this setting […]
GiveSignup–Built for Nonprofits Grow your nonprofit events and raise more by setting up your next nonprofit ticketed event on GiveSignup. Free events are always free on our platform, so you can easily use GiveSignup for your next free or volunteer ticketed event. Raise More with Facebook Fundraisers Nonprofits can raise more and save time with […]
A new book just came out, Organizing a 5K, by Crystal Waters McCulough. We saw it on a post on Race Directors HQ, and ordered it and read it this past weekend. It is a great book for people thinking about putting on a race, as it lays out the many steps needed to come […]
As discussed when we first announced Cover Pages, we are beginning to add live data components to cover pages. We have added three, with many more to come over the next two months: Event Tiles – the squares that appear on a normal race or nonprofit ticket website now appear on your cover page. Top […]
Nothing makes participants happier than getting what they want. We want to make sure you can deliver the best possible experience to your participants, so we have extensive participant management features to help with doing just that. We included a participant management session at this year’s Symposium to help you understand the differences between these […]
We love sharing the spotlight with our customers and colleagues. Each year, we try to invite industry professionals to share their extensive race knowledge with everybody. This year’s Race Director Business Session features Michelle Bettis of 3W races and Scott Sutter of RaceInsure. Join them as they discuss several business topics, such what race insurance […]
The 2019 RunSignup Symposium was our largest Symposium to date, with almost 300 people in attendance. We wanted to be able to answer as many questions as we could, so we closed out our Tuesday educational sessions with a Q&A with Bob. We hope that everyone enjoyed our 2019 Symposium and are looking forward to […]
This year’s Timer Day was bigger than ever before. For the first time ever, we awarded a timer with the Alan Jones Timer of the Year Award. The award was named after Alan Jones because of his contributions to the race industry through the creation of the Jones Counter, age-based grading, and RunScore. It aims […]
The RunSignup sponsor platform has a wide range of capabilities that help you process sponsor payments faster, promote your sponsors more, and manage sponsors easier. Keep sponsors happy by promoting their brand on your race site, as well as our runner tracking app, RaceJoy! RunSignup’s sponsor platform makes dealing with sponsors easy, so you have […]
You can now customize the wording for “Charity”. This is useful for races that have branded Charity Partner programs, such as Crescent City Classic’s Run For It Charity Program. It also provides flexibility to rename “charity” to “nonprofit” or “charity partner.” Once you have added charity partners to your Race Dashboard, you can go to […]
GiveSignup ticket events offer flexible ways to display the ticket options to potential ticket buyers. Ticket options are categorized into groups and levels. A ticket group is a category of ticket levels that correspond to part or all of a ticket event. At least one ticket group is required. Ticket levels are a sub-category of […]
Small-scale fundraising events: Spaghetti Dinners and Pancake Breakfasts GiveSignup ticket events are great for small and simple fundraisers, like pancake breakfasts and spaghetti dinners, because our platform is flexible and free. You can set up your events on GiveSignup, pass on the processing fees, and generate additional revenue for your nonprofit for no cost. Here […]
Setting up Ticket Groups and Levels GiveSignup ticket events offer flexible ways to create ticket options for potential attendees. Ticket options are categorized into groups and levels. A ticket group is a category of ticket levels that correspond to part or all of a ticket event. At least one ticket group is required. Ticket levels […]
Setting Up a Multi-Day Event Multi-day events, like festivals, are easy to set up on GiveSignup’s ticket platform. Most multi-day events choose to create ticket groups for each day of the event, with ticket levels for variants like times, adult/child pricing, or even location. Example Setup for a Multi-Day Festival This is one way to […]
As technology grows and develops at a booming rate, participant’s expectations for technology integrated races grow as well. The RunSignup RaceDay suite utilizes the power of advanced technology to deliver new solutions for your race. The suite covers everything from CheckIn to runner tracking (RaceJoy). Join some of our members from our RaceDay team from […]
The RunSignup – Facebook Fundraiser API integration is now available for Charity Partners on RunSignup and GiveSignup. The integration allows your fundraisers to auto-create a Facebook Fundraiser from your fundraising run/walk/ride. The amounts raised on RunSignup and Facebook are automatically synced, enabling your participants (and your nonprofit) to raise more and reach fundraising goals faster. […]
We are still working on this, but there is some likelihood that we will retire our signup app in the next month. This is due to a number of complications that are introduced by the implementation of our new sales tax system. We have seen a steady decline in the use of the Signup App […]
GiveSignup is a free platform for nonprofits, with no monthly or subscription fees. We only make money from processing fees that you can absorb or pass on to your supporters so that your nonprofit can get free websites, free domains, free CRM, free email marketing, free Facebook Fundraising integration, and free DIY fundraising. When you […]
Did you know that we offer a solution to allow participants to register for several of your races in one transaction? Multi-Race Bundles make registration easy for your customers, and registration management easy for you. You can use these bundles to upsell your races and drive registration to races that your participant may not typically […]
RaceJoy is specially designed to work with varying levels of cell conditions to accommodate participants and spectators around the country and on courses in areas that have intermittent cell conditions. However, RaceJoy should only be used at sites where the Start and Finish and at least 70% of the course has good cell conditions. When […]
