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Supportive, happy customers are what helps your race grow. The more somebody likes your race, the more likely they are to speak positively about it to their friend. We had the opportunity to invite Nic DeCaire, of Fusion Racing, to our 2019 Symposium to speak about how you can create a community of supporters. Learn […]
For the 8,000+ nonprofits who use RunSignup, fundraising is an essential part of their events. But it’s more than just collecting donations–everything from your communications strategy to your social media presence can affect your results. At Symposium, we invited some experts from the nonprofit space to share their knowledge about how to recruit, motivate, and […]
Last year, 154 million emails were sent through the RunSignup email marketing system across 20,000 races. That’s a lot of emails. Email is one of your best bets when you are looking for mass communication methods for your race. An email marketing system will save you the time of manually sending communications from your personal […]
Jen Miller’s NYTimes weekly newsletter contained some more “bad news” about the state of races: “Triathlons appear to be facing the same kind of participation slump that hit running in the mid-2010s: U.S.A. Triathlon’s membership dropped about a quarter over a five-year period. And that’s not all — on July 26, Wanda Sports Group, which owns, among […]
This is Bob. I’m getting a bunch of “Congratulations on your 10th Work Anniversary” on LinkedIn today. At our Symposium, Allison and I talked about this being our 10th year in business and what we have planned for the next 10 years (more of the same in Endurance and, of course GiveSignup for nonprofits). But […]
Your brand is important. That’s why we continue to create features for you to make your RunSignup site your own. Over the past year, we’ve released several features so you can take your race website one step further. This year, we had RunSignup’s Matt Sinclair hold a session at Symposium to run you through how […]
Did you miss the webinar on how to create a ticket event on GiveSignup, or do you want a review? Here is a summary, the recording, and some additional resources from today’s webinar on how to create a ticket event. WEBINAR RECORDING Creating your Ticket Event: the Ticket Wizard You can create a new ticket […]
Top News: Introducing GiveSignup, a Free Technology Platform for Nonprofits Nonprofits can raise more and save time with this new technology suite. GiveSignup is built on the foundations of RunSignup, and designed specifically for nonprofit organizations. GiveSignup is an all-in-one and open platform to power nonprofit revenue generation and supporter engagement. What’s included? Nonprofit Ticket […]
New Opportunity for Industry Professionals to Gain Valuable Knowledge and Collaborate RunSignup announces its inaugural Winter Symposium for race directors, timers, and nonprofits in Orlando, FL on January 13 & 14, 2020. RunSignup has hosted an annual Summer Symposium since 2014, with interest in the hands-on technology training consistently exceeding maximum capacity. The Winter Symposium […]
Similar to the rest of our products, our RaceDay suite and timer capabilities are constantly evolving, with new features being released. This year, we had two timers join us on a panel at our 2019 Symposium to answer some of your timing questions. First up is Scott Sutter from RaceInsure, where he’ll talk to you […]
Checking in your nonprofit event’s attendees is quick and easy with GiveSignup’s new Ticket CheckIn App. The Ticket CheckIn App is now available for iOS and Android phones and tablets. The Ticket CheckIn App is built on the same architecture as RunSignup’s CheckIn App and customized for ticketed events. You can quickly scan QR Codes […]
RunSignup supports several team options that you can enable for your race. Social or Competitive Groups/Teams, Fundraiser Teams, and Corporate Teams are all supported, each with specific features. RunSignup’s Sean Callahan and Emily Warejko took some time at the Summer Symposium to walk you through the different team options you have for your race. After […]
A streamlined race day leads to happy participants (and race directors). With the RaceDay Technology suite, we aim to deliver you products to streamline typical race day tasks. RaceDay team members Matt Avery and Crisp McDonald spoke with some of our Symposium guests about our RaceDay Registration platform and RaceDay CheckIn app. Learn how to […]
Following our RaceDay Registration and CheckIn session at Symposium, Matt and Crisp continued with a discussion on our Bib Management features. These features integrate with our RaceDay Registration and CheckIn features to allow you to assign bibs how you would like at check in, whether you want to use dynamic bib assignment or distribute bibs […]
Marketing your race can have a huge impact on your race registrations. While out of home marketing strategies (flyers, billboards, etc.) are still popular, the rise of social media opens up new marketing channels. Thomas and Rachael of Big Run Media specialize in digital marketing from endurance events. They’ve mastered the art of digital advertising […]
Marketing can make or break your race. Marketing tools from flyers to Facebook ads help make sure you reach the right people to drive registrations. At this year’s Symposium, we asked some customers and industry professionals to sit on a panel to answer some burning questions that you have when it comes to race marketing. […]
Another topic in our ongoing series on educating the market about the impact of sales tax, and our upcoming sales tax system release. Yes, there are many cases where there will be sales tax on races and events held by nonprofits. The good news is that donations are fully tax deductible and some states do […]
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This year’s Symposium brought the announcement of GiveSignup, our new platform for nonprofits. Built from the same core as RunSignup, GiveSignup offers new functionalities for nonprofits to grow their events and raise more. 501(c)3 companies will now be able to create and sell tickets for their events – not just races – with the new […]
We love giving our customers the opportunity to speak at our Symposiums. Brandon Hough, founder of Advanced Running Project, joined us this year to talk about how your race can make an effort to go green. Events can generate a lot of waste. With most races, water stations, food, and single use plastics can pile […]
As a website, the user experience is very important to us. Our UX Developers, Jeff and Darren, took some time at this year’s Symposium to talk about the UX changes that have been happening within the company for the past year. From new features to our rebranding, they’ll walk you through what has changed and […]
Our primary motivation for implementing a comprehensive sales tax system is to help races stay in compliance with their state laws. This has reached a higher level of urgency for all registration and ticket companies over the past year as states have passed “Marketplace” laws. These laws target larger entities like Amazon, Wayfair, RunSignup and […]
We’ve expanded CRM list functionality with the addition of ticket holders as a list option. RunSignup / GiveSignup’s free CRM enables you to look across all of your races and ticket events, and build filters for your supporters including participants, fundraisers, donors, and now ticket holders, quickly and easily. In your Race or Nonprofit Ticket […]
Louisville, CO & Moorestown, NJ — ChronoTrack, Athlinks and RunSignup today announced a partnership that will bring the best of registration and timing technology together. Race Directors and Timers will now be able to take advantage of industry leading technologies from all companies for a best-in-class customer experience. The companies now are implementing a series of […]
At our Symposium, we like to include a wide range of presentations to cover features across the platform. RunSignup 101 gives customers who are new to the RunSignup platform a detailed look into creating a race with RunSignup. We’ll walk you through the Race Wizard, paying special attention to places where people often get confused. […]
Another Symposium, another Quick Hits presentation. RunSignup Sales Lead Bryan Jenkins is back for his fourth year in a row with a new Quick Hits presentation. You can view the full length video below, or check out our YouTube channel. Need a more condensed version? We’ve summarized the main points below! Your Profile and Dashboards […]
The 2019 RunSignup Symposium was our biggest Symposium to date, with over 280 people registered. In this year’s opening presentation, Bob dove into some of the big things coming to RunSignup. Did you miss this year’s Symposium? We recorded all of the presentations to share with our customers. To check out Bob’s opening presentation and […]
It’s been over a year since we first release RunSignup’s CRM platform, with new features being added throughout. After an overpacked presentation at the 2018 Symposium (see photo here), we decided to bring it back for a second year at the 2019 Symposium. Whether you missed the presentation at Symposium or just need a little […]
As we begin to roll out Sales Tax automation, we are making a number of detailed changes that will affect how sales taxes and processing fees are calculated. The first change that will be rolled out in the next week or so is calculating processing fees on the actual sales tax calculation. This will be […]
The 2019 RunSignup Symposium closed up on Wednesday, July 17th. The sold out event gathered 293 race directors, timers, and industry professionals in Philadelphia PA, for education and networking opportunities. Highlights of the 2019 education program included: 18 education sessions on race promotion, registration management, fundraising, and race day technology A fundraising panel led by […]
RunSignup, the leading technology provider for races, has announced the awardees of the 2019 RunSignup Community Grant Program. The Community Grant program is a giving program began in 2016 to provide a financial contribution to endurance-related nonprofit organizations. In 2019, the organization received 93 highly deserving charitable organizations. A team at RunSignup narrowed the field […]
RunSignup is proud to announce the launch of GiveSignup, a new division of the company that expands RunSignup’s technology suite for nonprofits with a ticketing platform designed for nonprofits, donation websites, and a next generation nonprofit dashboard. GiveSignup is an all-in-one and open platform that powers nonprofit revenue generation and supporter engagement. GiveSignup is built […]
We’re proud to announce the inaugural Alan Jones Timer Award winner, Marc Roy, with Sportstats in Ottawa, Canada. Bob Bickel, Founder and CEO of RunSignup, presented Marc with his award at RunSignup’s Symposium on July 16 in Philadelphia. The award plaque includes an authentic mounted Jones Counter (that spins!). Earlier this year, we introduced the […]
We have brought our successful referral refunds program to nonprofit ticket events. Referral refunds automate refunds to attendees who refer their friends and family to sign up for an event. You are able to set the amount of the refund and the number of referrals required to earn the refund. Additionally, strong social sharing tools […]
We will no longer offer the ability for races to have participants pay for RaceJoy through the automated processing fee add-on option due to the complications associated with the new sales tax laws. Previously, race organizers could choose to offer RaceJoy to participants by selecting the Processing Fee option where $1 would be added to […]
Facebook gets a lot of blame for the bad things we do as people (bullying, fake news, tilting at politics, etc.). Facebook should also get a bit of credit for when they help facilitate the positive actions people take as well. I’m talking about Facebook Fundraising. Facebook has made it very easy for nonprofits to enable […]
Pre-Race emails are a great way to make sure your participants have all of the information they need prior to race day. Here is a step-by-step guide on how to create, schedule, and send a pre-race email. Create an Email First, you’re going to have to draft your email. You can do this under the […]
Nonprofits can raise more and save time with RunSignup’s free Facebook Fundraiser API Integration. The integration allows your fundraisers to auto-create a Facebook Fundraiser from RunSignup. The amounts raised on RunSignup and Facebook are automatically synced, enabling your participants (and your nonprofit) to raise more and reach fundraising goals faster. RunSignup provides the leading all-in-one […]
There are several steps your nonprofit must take in order to be considered for access to RunSignup’s Facebook Fundraiser API integration: Your nonprofit must have a fundraising run/walk/ride in RunSignup. Your nonprofit must be approved for Facebook Payments. Submit your race for approval to use the RunSignup – Facebook Fundraiser API integration. This process can […]
Managing your Facebook Fundraiser is straightforward with RunSignup’s easy-to-understand donation report and a simple process to reconcile your RunSignup and Facebook reports. Donations made on Facebook are paid through Facebook and show on Facebook financial reports. Donations made on RunSignup are paid through RunSignup and show on RunSignup financial reports. Your donations report (Donations/Fundraising >> […]
You can enable the RunSignup – Facebook Fundraiser API integration at any time during registration. New registrants will be able to create their Facebook Fundraiser from the confirmation page when they finish registering. Already registered participants can create directly from their RunSignup fundraising page when they are logged into RunSignup. New Fundraisers Once the integration […]
We do a quarterly update on how things are going with RunSignup (2016, Q1/17, Q2/17, Q3/17, 2017, Q1/18, Q2/18, Q3/18, 2018, and Q1/19). The good news is that more races, timing companies, and nonprofits continue to recommend us. And we keep putting out great technology our customers seem to like! Our annual RunSignup Symposium is less than a week away. We are happy […]
Believe it or not, sales tax is even more complicated than the above graphic with nearly 10,000 total jurisdictions and different rules for races, memberships, nonprofit events, and merchandise across those jurisdictions. About a year ago the US Supreme Court struck down a 1992 landmark decision (Quill Corporation vs. North Dakota) that had previously barred […]
RunSignup offers the capability for fundraisers to send emails right from their fundraising page to request donations, thank donors, and invite others to join their fundraising team. Race directors can promote their nonprofit’s brand and make it easy for their supporters to engage their networks by creating preset templates and content for fundraisers to send […]
Our cover page contest has come to a close and we are excited to announce our winner: The Burnside Mile! They received 74 likes from RunSignup users and Burnside Mile fans. You can check out their cover page on the Burnside Mile website, or check out the picture below. Thank you to all of our […]
Races can now find a race timer using RunSignup’s timer search page. We’ve added some additional customization options such as a description section. If you are a timer, make sure you update your profile and verify its accuracy. Don’t forget to upload your logo. Not sure how to do this? Check out this helpful how-to! […]
We have reached capacity for our 2019 RunSignup Symposium, and registration is now closed. We are maintaining a waitlist for those who were not able to register in time – you can signup for the waitlist here: https://runsignup.com/symposium. Registered attendees can prepare for the event: Check out the session agenda Read general session descriptions Signup for […]
Our cover page contest has come to a close, and it’s time for you to vote for your favorite finalist! We’ve narrowed down the top five for you to choose from. To cast your vote, simply go to our Facebook album and like your favorite page. The page with the most likes by July 1st […]
Email can be a powerful marketing tool to reach a massive audience in seconds. Companies, from clothing to software, all use email marketing to communicate information to their customers. But, have you thought about how email marketing could impact your specific race? In this blog post, we will dive into the benefits of email marketing […]
Donation websites are now available as part of RunSignup for Nonprofits’ Early Adopter Program. Donation websites will be publicly available to qualified 501c3 nonprofits in mid-July. Your nonprofit will be able to use flexible and fully customizable donation websites in a variety of ways: Seamlessly integrate with your nonprofit’s website as a way to accept […]
