Wanda (IRONMAN) Files to go Public

Wanda Sports Group, the owners of IRONMAN, Rock ‘n’ Roll, Cape Epic and more endurance events, has filed to go public. This gives a rare public view into the largest event company in our market, with lots of interesting tidbits of information and potential lessons to be learned. We will look at the various components, […]

Profile Links: My Ticket Events and My Nonprofit Dashboard

If you have created a nonprofit ticket event or nonprofit dashboard, there are now access links to those lists from your RunSignup profile. You will only see these new profile menu items if you have already created a ticket event and/or nonprofit dashboard.

Interview with Troy Rebert of the Knoxville Track Club

Troy Rebert, timer for the Knoxville Track club, helps coordinate the timing for club races as well as external races throughout the community. The club currently has over 2,000 members. Knoxville Track Club switched to RunSignup’s platform in 2014 after looking for automated result notifications. Here are a few key takeaways from Troy’s interview. If […]

Fundraiser Report: Charity Filter Added

There is now a charity filter on the Fundraiser Report, making it easy for races supporting multiple charity partners to view, access, and report on fundraisers. When applied, the filter(s) will also apply to the export. Charity Partners have access to their own fundraiser and donor reports on their Charity Partner Dashboard. You can learn […]

Recurring Donations for Nonprofit Ticket Events

Nonprofit Ticket Events can now enable recurring donations, giving your supporters the option to make a recurring monthly, quarterly, or annual donation when purchasing a ticket or making a stand-alone donation. Enable Recurring Donations To enable recurring donations for your nonprofit’s Ticket Event, go to Donations >> Donations Setup on your Ticket Event Dashboard. Turn […]

Interview with the Owners and Staff of 3W Races

Michelle and James Bettis have been in the endurance industry since 2011, when they founded their company 3W Races. They have been using RunSignup since 2012 and have been loyal customers since. Joining them in this interview is race director and timer Whitney Vessel, who has been with 3W for about five years. Below are […]

Hide Sold Out Ticket Groups & Levels

We have just released a new feature for ticket events. There is now an option in the event wizard to automatically hide ticket groups or ticket levels that are sold out on the event page or the ticket purchase screen. It is located in Step 3 (Purchase) under Waiver and Other Registration Settings. Here is […]

An Interview with Don Stoner of Runner’s High

Earlier this year we sat down with Don Stoner of Runner’s High Timing and Race Management. Based in Central Florida, Runner’s High manages nearly 40 events throughout the year. Through Runner’s High, Don does everything from timing to managing races by Runner’s High and other clients To view the full video, you can check out […]

Slideshow: RunSignup Volunteer Platform

Have you used the volunteer platform that RunSignup offers? Whether you have or not, we’ve created a slideshow that summarizes some webinars and how-to’s to help you utilize the platform to its maximum capacity. In this slideshow, we will teach you how to: Set up volunteer tasks Assign tasks to categories Assign time slots to […]

RunSignup May Newsletter

Top News: RunSignup for Nonprofits Early Adopter Program More than 8,000 RunSignup customers are nonprofits, and more than 95% are connected to a nonprofit in some way. Our customers have been telling us that they want to use RunSignup’s free all-in-one platform and low processing fees for their nonprofit events, websites, and donation and fundraising […]

RunSignup for Nonprofits: Early Adopter Webinar

Interested in the Early Adopter Program for our 3 new nonprofit features but couldn’t make the webinar? We have you covered with a summary, a full recording of the webinar, and some additional resources. Here are some notes and additional resources from today’s webinar. What is RunSignup for Nonprofits and the Early Adopter Program? RunSignup […]

Referral Tracking for Nonprofit Ticket Events

We have just released referral tracking for nonprofit ticket events. Referrals are a powerful marketing tool for your event. If someone uses a referral code (in the form of a link) to go to the event page and register, then the referral code gets credited with the amount the person spent on tickets. This allows […]

Early Adopter Program: RunSignup for Nonprofits

We are pleased to announce the early adopter program for three exciting new features: Nonprofit Ticket Events  Donation Websites Nonprofit Dashboard  As we look toward our second decade, we asked ourselves how can we help our customers more? The genesis of these projects was customer input. Over 8,000 of our customers are nonprofits, and 95% […]

Overview: Nonprofit Ticket Events

This summer, we are releasing a new platform designed specifically for nonprofits alongside our existing race registration platform. This platform will allow nonprofits to create ticket events, organize run/walk/rides, collect donations, and view CRM data and reporting, all through beautiful, easy-to-design websites and dashboards. The Nonprofit Dashboard lists all the campaigns, ticket events, and run/walk/rides […]

How to Set Up a Ticket Event

We are pleased to roll out a number of new features for nonprofits, which are releasing publicly in July. Customers who are part of the Early Adopter program for these features will get to try them out as early as this week, beginning with the new ticket event platform for nonprofits. As with our race […]

Advanced Features for Ticket Events

There are many advanced features built into our new ticketing platform. This list will keep expanding over the coming months: Add Access: give access to other event managers Customize notifications Google and Facebook tracking options Social sharing options Referral rewards Store Refund Reserve Coupons Extra Fees Donations Secure Access This tab on the event dashboard […]

Ticket Event Reports and Management

Each ticket event has its own Event Dashboard, where you can see data related to the event’s ticket sales, transactions, and attendees on customizable graphs and reports. The event dashboard gives you a quick view on how ticket sales are performing: Using this for multiple years will allow you to track year-over-year comparisons quickly and […]

Donation Features for Nonprofits

Our new donation features for nonprofits make it easy to raise more money in less time. Currently, we have a donation feature for ticket events, which are available to members of the Early Adopter Program. Supporters can donate during ticket purchase, as well as through a button on your event website, helping to maximize the […]

Nonprofit Dashboard

The Nonprofit Dashboard is one of the new features we are developing for our nonprofit customers. It will be publicly available in mid-July. Until then, only customers who are part of the Early Adopter Program will have access to it. It provides a central platform where nonprofits can see consolidated reporting across all of their […]

Slideshow: Email Marketing with RunSignup

Looking for a refresher on RunSignup’s email marketing platform – or using it for the first time – and not really in the mood for a full webinar or a bunch of how-to’s? Check out our step-by-step powerpoint on Email Marketing.  It covers: Whitelabeling, and who should do it Creating email templates Adding content and […]

RunWise App for Weather-adjusted pace goals

Guest blog from Joe Puleo of RunWise. The RunWise app creates a personalized running goal pace and finishing time in heat stress conditions.  It fills a need for both the end-user, the runner, and for the race director to help set expectations properly so there is less risk of injury. Specifically, for the runner, it creates […]

RaceJoy Paddles Through Nathan Benderson Park

This weekend, RaceJoy will be offered at its first Stand Up Paddle (SUP) event, the SUP & RUN 5K, taking place in Sarasota, Florida on Saturday, May 25th. The event offers participants the choice of a 5K run, 5K SUP, or a combined event including both courses. Now in its fifth year, the SUP & […]

Employee Owned vs. Outside Investors

This is Bob. I’ve had the advantage of being a part of a number of successful venture backed companies either as a leader, a board member or both. RunSignup is different – we’ve structured ourselves as an employee owned company with a profit sharing plan. We aren’t looking for a headline grabbing “Exit”, but a […]

Interview with Chuck Spear, RunVermont’s Registration Director and Volunteer Coordinator

Chuck Spear, Registration Director and Volunteer Coordinator for RunVermont, helps organize four races per year. The most notable of these races is the Vermont City Marathon, which happens to be the largest marathon relay in the country. Over 1,500 relay participants and nearly 3,000 individuals run the marathon every year. Below are a few key […]

What’s New with the 2018 Community Grant Winners

Every year, our company seeks to give back to the endurance community through our Community Grant Program. This program allows anybody to nominate an endurance-related, nonprofit organization to receive a grant benefitting their cause. Since the beginning of this program, RunSignup has donated over $30,000 dollars to 15 organizations. Grant recipients are narrowed down to […]

Welcome, RunSignup Summer Interns!

We’re welcoming seven interns to our team this summer! Their employment dates vary depending on their school, but they’ll all be working to help customers either via building technology or supporting races and nonprofits. Elisabeth DellaRova Elisabeth is working out of the Moorestown, NJ office as a Marketing Product Intern focused on nonprofits and fundraising […]

Facebook Fundraising for your Nonprofit Race

Facebook has changed the peer-to-peer fundraising roadmap with the addition of Donate and Fundraise tools for nonprofits. Facebook fundraising gives your nonprofit access to the world’s largest social network (2.27 billion active monthly users) and, as part of a broader effort to do social good, there are no processing fees for donations made on Facebook. […]

Eventbrite Update on Implications for the Endurance Registration Business

Eventbrite reported first quarter earnings yesterday to general disappointment. Net Revenue growth had slowed to 9% totaling $81M for the quarter with Gross Profit of $50M and a loss of $10M. These were below expectations, and expectations for Q2 also disappointed – resulting in a drop of about 30% in stock price this morning from […]

Timer Day: A New, Full Day Dedicated to Timers!

This year’s Timer Day at the RunSignup Symposium is getting a makeover! Surpass expectations of your customers by being on the forefront of race day technology and by taking advantage of cutting edge tools that enable you to give a big race day experience. Choose from two educational treks and access in-depth RaceDay product training: […]

NEW: Race Director Program

RunSignup is excited to announce it’s new Race Director program for RaceDay Certified Timers who want to support the success of their races by offering educational sessions for race directors. This is an exclusive program for RaceDay Certified Timers. This new Race Director Program is designed to help position timers as the industry’s technology authority, […]

RaceDay Product Training Videos

Interested in learning more about RunSignup’s RaceDay products such as RaceDay Scoring and RaceJoy? Below are a series of training videos from our recent RaceDay Certification Timer Tour. Topics covered include an explanation of RaceDay Suite pricing, how to use RaceDay Scoring, and how to build maps in RaceJoy. Also, provided is an informative session […]

RunSignup Accepting Applications for the 2019 Community Grant

We are now accepting applications for our 2019 Community Grant Program. The program, in its fourth year, awards a $10,000 contribution to endurance-related nonprofit organizations. Anyone can nominate an organization for the RunSignup Community Grant here through June 17, 2019. The grant supports nonprofits that promote the endurance industry; for example, local youth running programs, training funds for tri-athletes, or the collection of running shoes for runners in developing countries. Requirements for applicants include: All applicants must be a 501(c)3 Non-Profit […]

Domain Support on RunSignup

Your race deserves a high quality website that you control. Races and Nonprofits can now use their own Domain names and Subdomain names on their RunSignup Websites for free. This means that instead of RunSignup.com/MyRace, you can now have MyRace.com. In addition, we also support SubDomains like Donate.MyNonProfit.org, or 8K.Rotary.org, or Seattle.MyRaceSeries.com. We built RunSignup […]

The RunSignup Symposium Prepares to Take Over Reading Terminal Market!

We kick off each RunSignup Symposium with a social event (included in all Symposium registrations) to allow attendees to gather and relax. Attendees of this year’s conference will get a truly unique Philadelphia experience! On July 15th, we’ll be heading to Reading Terminal Market for a private grazing dinner from local vendors, amidst a fully […]

Using SubDomains with RunSignup Websites

In addition to Domains, you can also use SubDomains with RunSignup Websites. This can be very powerful if you already have a primary website and want to reinforce that brand, or you have multiple events on RunSignup and you want to tie them all together with the feel of a single website and domain name. […]

Participant Tracking Options

During the RaceDay Timer Certification tour, James Harris, RunSignup’s Chief Technology Officer, provides an overview of tracking options available for races. Check out this video where James discusses traditional BIB/Chip tracking based on RFID technology, and GPS continuous tracking. RunSignup offers multiple options for timers and race organizers, including: –Live Results Alerts issued through email or SMS […]

Google Domains Website Example

This feature will be publicly released in mid April, 2019. RunSignup is offering “BYO Domain” to our free website hosting for races and nonprofits. In this example, we bought the domain name MoorestownTrails.org on Google Domains, and then pointed that domain to RunsignUp so that name can be used in addition to RunSignup.com/MoorestownTurkeyTrot. This blog covers the […]

Infrastructure behind RunSignup’s Free Websites with BYO Domains

As usual, we have put a lot of work and investments into the new Domains offering we have coming out in mid April, 2019. Security and availability are top of mind for us as we host tens of thousands of websites and process hundreds of millions of dollars. We can’t go into details for security […]

GoDaddy Domain Website Setup Example

This feature will be publicly released in mid April, 2019. RunSignup is offering “BYO Domain” to our free website hosting for races and nonprofits. In this example, we bought the domain name ScottCoffeeRun.com on GoDaddy, and then pointed that domain to RunsignUp so that name can be used in addition to RunSignup.com/ScottCoffeeRun. This blog covers […]

Domains, SSL, DNS and Internet Basics

With the coming release of “BYO Domain” on RunSignup in mid-April 2019, this blogpost is meant to provide you with a basic understanding of how domains work, and the background on what you will need to do to set up your Domain so RunSignup can host your website. The setup process will have two major […]

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